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Psyc 2150 Ch12
Problem Solving
39
Psychology
Undergraduate 1
11/29/2011

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Term
Problem
Definition
occurs when there is an obstacle between a present state and a goal and it is not immediately obvious how to get around the obstacle
Term
Well-Defined Problems
Definition
usually have a correct answer; certain procedures, when applied correctly, will yield a solution
Term
Ill-Defined Problems
Definition
occur frequently in everyday life; does not necessarily have one "correct" answer, and the path to the solution is often unclear
Term
Restructuring
Definition
the process of changing a problem's representation. According to the Gestalt psychologists, _________ is the key mechanism of problem solving
Term
Insight
Definition
the sudden realization of a problem's solution
Term
Fixation
Definition
people's tendency to focus on a specific characteristic of the problem that keeps them from arriving at a solution
Term
Functional Fixedness
Definition
restricting the use of an object to its familiar functions
Term
Candle Problem
Definition
a problem, first described by Duncker, in which a person is given a number of objects and is given the task of mounting a candle on a wall so it can burn without dripping wax on the floor. This problem was used to study functional fixedness
Term
Two String Problem
Definition
the Ps' task was to tie together two strings that were hanging from the ceiling. This was difficult because the strings are separated, so it is impossible to reach one of them while holding the other. Other objects available for solving this problem were a chair & a pair of pliers
Term
Mental Set
Definition
a preconceived notion about how to approach a problem, which is determined by a person's experience or what has worked in the past
Term
Water Jug Problem
Definition
a problem, first described by Luchins, that illustrates how mental set can influence the strategies that people use to solve a problem
Term
Initial State
Definition
conditions at the beginning of the problem
Term
Goal State
Definition
the solution of the problem
Term
Tower of Hanoi Problem
Definition
3 discs stacked on the left peg, goal state = stack discs on right peg ~~ in moving the discs, larger discs may not stack on top of smaller discs
Term
Operators
Definition
actions that take the problem from one state to another
Term
Intermediate State
Definition
in problem solving, the various conditions that exist along the pathways between the initial and goal states
Term
Problem Space
Definition
the initial state, goal state, and all the possible intermediate states for a particular problem
Term
Means End Analysis
Definition
a problem solving strategy that seeks to reduce the difference between the initial and goal states. This is achieved by creating subgoals
Term
Subgoals
Definition
intermediate states that are closer to the goal
Term
Acrobat Problem
Definition
a problem involving acrobats that is similar to the Tower of Hanoi problem. Used to illustrate how the way a problem is stated can influence its difficulty
Term
Reverse Acrobat Problem
Definition
A modification of the acrobat problem that is used to show how the way a problem is stated can influence its difficulty
Term
Mutilated Checkerboard Problem
Definition
a problem that has been used to study how the statement of a problem influences a person's ability to reach a solution
Term
Think Aloud Protocol
Definition
a procedure in which Ps are asked to say out loud what they are thinking while doing a problem. This procedure is used to help determine people's thought processes as they are solving a problem
Term
Analogy
Definition
making a comparison in order to show a similarity between two different things
Term
Analogical Problem Solving
Definition
the use of analogies as an aid to solving problems. Typically, a solution to one problem, the source problem, is presented that is analogous to the solution to another problem, the target problem.
Term
Analogical Transfer
Definition
the application of problem-solving strategies experienced in solving one problem to the solution of another, similar problem
Term
Target Problem
Definition
a problem to be solved. In analogical problem solving, solution of this problem can become easier when the problem-solver is exposed to an analogous source problem or story
Term
Source Problem/Story
Definition
a problem or story that is analogous to the target problem and which therefore provides information that can lead to a solution to the target problem
Term
Radiation Problem
Definition
a problem posed by Duncker that involves finding a way to destroy a tumor by radiation without damaging other organs in the body. This problem has been widely used to study the role of analogy in the problem solving
Term
Surface Structures
Definition
specific elements that make up a problem. For example, in the radiation problem, the tumor and rays are the _______________.
Term
Structural Features
Definition
the underlying principle that governs the solution
Term
Analogical Encoding
Definition
Ps compare 2 cases that illustrate a principle
Term
Analogical Paradox
Definition
Ps in psychological experiments tend to focus on surface features in analogy problems, whereas people in the real world frequently use deeper, more structural features
Term
In Vivo Problem Solving Research
Definition
observing people to determine how they solve problems in real-world situations
Term
Experts
Definition
people who, by devoting a large amount of time to learning about a field and practicing and applying that learning, have become acknowledged as being extremely knowledgeable or skilled in the particular field
Term
Divergent Thinking
Definition
thinking that is open-ended, involving a large number of potential "solutions' and no "correct" answer
Term
Convergent Thinking
Definition
thinking that works toward finding a solution to a specific problem that usually has a correct answer
Term
Design Fixation
Definition
presenting a sample design influences the creation of new designs
Term
Creative Cognition
Definition
a technique developed by Finke to train people to think creatively
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