Term
| four stages of competence and examples |
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Definition
unconscious incompetence (not knowing you're flipping someone off)
Conscious incompetence (bull fighting)
Conscious competence (Obama bowing)
Unconscious competence (What you do naturally in your own culture) |
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Term
| best sources of messages for indivd vrs. collect, and best structure of message for them |
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Definition
inivid: credible, expert, and winner
collect: older males and famous families
inivid: linear, conclusion is supported through inductive or deductive reasoning
collect: "beating around the bush" |
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Term
| list contries with high levels of eye contact and low. |
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Definition
high level of eye contact: arabs, latin American and southern Europeans
low levels of eye contact: asain, indians and norther europen |
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Term
| in experiment with chez, italins and americans which shook hands more, and engaged in the most non-hand touching |
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Definition
chez men had more hand touching
itialin women had more non hand touching |
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Term
| in experiment with chez, italins and americans which shook hands more, and engaged in the most non-hand touching |
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Definition
chez men had more hand touching
itialin women had more non hand touching |
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Term
| what were findings of physical distance experimetn with japs, venezuleans and americans? |
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Definition
japs furthers, ven closest, amer. in between.
but when speaking english, jap and ven move closer to amer. norm. |
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Term
| which of the six factors of influence are most prevelant for the follwoing countries when saying why they would help out a co-worker? america, china, spain, germany |
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Definition
american: reciprocation
china: authrity
spain: friendship and liking (sympatico)
germany: consistency |
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Term
| the 4 characteristics of modern persauion |
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Definition
use of peripheral route
message dense environment
30 second add
immediacy of persuasion |
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Term
| persuasion techniques for commerical (5) |
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Definition
make them laugh
hire a celebrity
keep it simple
demonstrate product creatively
make them think |
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