Shared Flashcard Set

Details

PSY 210
Vocab. Chap. 1-4
97
Other
Undergraduate 3
08/27/2008

Additional Other Flashcards

 


 

Cards

Term
Audience Analysis
Definition
process of finding out who the listeners are and adapting the speech to their needs and interests.
Term
Auditory Channel
Definition
what the receivers hear
Term
receiver
Definition
a person to whom a sender communicates
Term
Sender
Definition
a person who initiates communication
Term
Channels
Definition
pathways through which messages are cummunicated between sender and receiver
Term
Communication
Definition
the process of sending and receiving verbal and nonverbal messages to create shared meaning
Term
Communication Rules
Definition
Guides for what is appropriate in a situation based on place, time, occasion, and cultural context
Term
Communication Situation
Definition
the particular context whithin which communication occurs
Term
Decoding
Definition
attaching meanings to symbols
Term
Encoding
Definition
putting ideas into symbols
Term
Ethics
Definition
our principles about what is right and wrong, moral and immoral, honest or dishonest, fair or unfair
Term
Ethnocentrism
Definition
the tendency to assume one's own cultural values and beliefs are better than the values and beliefs of other groups
Term
Ethos
Definition
the appeal of speaker credibility, in the sense of competence and character
Term
External Interference
Definition
any distraction that originates in the communication situation
Term
Feedback
Definition
those messages that listeners send back to a speaker about the clarity and acceptability of the speech
Term
Frame of Reference
Definition
the listeners goals, knowledge, experience, values, and attitudes through which the message is filtered
Term
Impersonal Communication
Definition
communication between two people about general information
Term
Interactive model of communication
Definition
accounts for the feedback receivers return to senders
Term
Interference
Definition
anything that acts as a barrier to the communicatioin of a message
Term
Internal Interference
Definition
any distraction that originates in the thoughts of the sender or receiver
Term
Interpersonal communication
Definition
communication between two people who have a relationship
Term
Learning Style
Definition
a preferred way of receiving, organizing, and interpreting information
Term
Linear model of communication
Definition
conceives of communication as a one way process
Term
Marginalization
Definition
ignore or render illegitimate the expriences and values of some people
Term
Mass Communication
Definition
the mediated process whereby messages are transmitted to large publics
Term
Message
Definition
any signal sent by one person and interpreted by another
Term
Nonverbal messages
Definition
those messges we send using nonlinguistic means
Term
Oral footnotes
Definition
oRAL REFERENCES TO THE ORIGINAL SOURE OF PARTICULAR INFORMATION AT THE POINT OF PRESENTING IT DURNIG THE SPEECH
Term
Plagiarism
Definition
presenting another person's ideas as one's own
Term
Public Communication
Definition
the process of sending messges to large audiences
Term
Public Speaking
Definition
a sustained formal presentation made by a speaker to an audience
Term
Self Disclosure
Definition
sharing of personal information that is not generally known by others
Term
Small group communication
Definition
when three to twenty people meet to perform a task, reach a common goal, share ideas, or engage in a social experience
Term
Transactional model of communication
Definition
concept of communication as a complex, multifaceted, adn interactive process of creating a shared meaning
Term
Verbal Messages
Definition
the words a speaker uses
Term
Visual Channel
Definition
what the receivers see
Term
Intrapersonal communication
Definition
communicating with yourself
Term
Linear model of communication
Definition
a speaker sends a message to a listener who receives the message
Term
Audience-based communication apprehension
Definition
a tendency to feel anxious about communicating with a certain person or group of people
Term
Cognitive distortions
Definition
unrealistic negative statements about oneself resultig in judging one's public speaking experience harshly, even if the experience goes well
Term
Cognitive restructuring
Definition
a process to help a person systematically rebuild thoughts about public speaking
Term
Communication apprehension
Definition
the fear or anxiety associated with the real or anticipated communication with others
Term
Communication Orientation
Definition
approaching a public speech as a message one are trying to get across to listeners rather than as a performance
Term
Context-based communication apprehension
Definition
a tendency to feel anxious about communication in a particular setting
Term
Irrational Beliefs
Definition
beliefs that project harm onto events that are not harmful
Term
Modeling
Definition
a learned response arising from watching the behaviors and reactions of those whom we admire
Term
Performance Orientation
Definition
approaching a public speech as a performer, in which a perfect speech must be delivered flawlessly to a hypercritical audience
Term
Progressive muscle relaxation therapy
Definition
when one sysematically tenses and releases certain muscle groups while focusing on what a relaxed state feels like
Term
Reinforcement
Definition
a learning process in which the responses one gets shape future expectations and behavior
Term
self-talk
Definition
those thoughts that go through our minds about our perceived success or failure in particular situations
Term
self-talk
Definition
those thoughts that go through our minds about our perceived success or failure in particular situations
Term
Situational communication apprehension
Definition
a short lived feeling of anziety that occurs during a specific encounter
Term
Skills Training
Definition
a systematic methos of breaking the speechmaking process into specific skills that canbe mastered first in isolation and then together
Term
Socialization
Definition
a process of learning to fit within the rules of a society
Term
Systematic Desensitization
Definition
a series of techniques focused around progressive relaxation, visualization, and participation
Term
Traitlike communication apprehension
Definition
a tendency to feel anxious about speaking in most situations
Term
Attention catcher
Definition
material in the introduction that grabs listeners attention and relates to the topic
Term
Audience centered
Definition
considering who the audience members are and tailoring the message to their interests, dsires, and needs
Term
Breadth
Definition
the variety of different pieces of evidence used to explain the main points
Term
Clincher
Definition
a final statement that reinforces the main ideas, provides closure to the speech, and ties back to the introduction
Term
Content
Definition
the actual ideas in the speech
Term
Delivery
Definition
the way speakers communicate messages orally and visually through their voice, face, and body
Term
Depth
Definition
the level of detail of the evidence
Term
Evidence
Definition
any information that clarifies, explains, or in some way adds breadth or depth to the topic (also called the supporting material)
Term
Eye Contact
Definition
looking at the audience during the presentation
Term
Formal outline
Definition
a typed outline, which labels and applies all macrostructural elements of teh speech, using complete sentences and a complete reference list
Term
General purpose
Definition
to inform, to persuade, or to entertain
Term
Introduction
Definition
announces the topic and provides a brief road map of how the apeaker will proceed
Term
Listener relevance link
Definition
a statement that reveals how and why the ideas offered might benefit listeners
Term
Macrostructure
Definition
the general framework for ideas in a speech
Term
Main point summary
Definition
a brief statement in the conclusion that reminds listeners of the main points
Term
Main topic
Definition
the subject of a speech
Term
Microstructure
Definition
language and style choices one makes to convey ideas
Term
Preparation outline
Definition
a rough draft of a speech
Term
Preview
Definition
a statement in the introduction that alerts listeners to the main points of the speech
Term
Speaker credibility statement
Definition
one or more sentences indicating what makes the speaker an authority on the topic
Term
Speaking outline
Definition
a brief outline used solely as a memory aid while presenting the actual speech
Term
Specific Purpose
Definition
what the speaker hopes to accomlish in the speach
Term
structure
Definition
the overall framework used to organize content
Term
Thesis Restatement
Definition
a reiteration of the thesis statement in the conclusion, usually offered in past tense
Term
Thesis Statement
Definition
a one-sentence summary of the speech
Term
Transition
Definition
a word or phrase that shows the relationship between two main points and lets the audience know the speaker has completed one main point and is moving on to another
Term
Appreciative listening
Definition
listening for enjoyment through the works and experiences of others
Term
Auditory Distractions
Definition
associated with something smoeone hears
Term
Comprehensive listening
Definition
listening for understanding
Term
Constructive Criticism
Definition
criticism in which comments are specific, are about the speech rather than the speaker, are accompanied by a rationale, and are phrased as personal opinions using "I" language
Term
Critical listening
Definition
listening that includes hearing, understanding, evaluating, and assigning worth to a message
Term
Discriminative listening
Definition
listening "between the lines"
Term
Empathic listening
Definition
listening to support, help, and empathize with the speaker
Term
Enunciation
Definition
the act of speaking distinctly and clearly: how crisply vowel and consonant sounds are formed
Term
Hearing
Definition
a physiological process
Term
Impression formation and management
Definition
tendency to prejudge a speaker based on manner and appearance
Term
Listening
Definition
multidimensional psychological process of receiving, attending to, constructing meaning from, and responding to spoken or nonverbal messages
Term
Mental distraction
Definition
wandering thoughts that occur while listening to a message
Term
Physical distractions
Definition
distractions associated with body aches, pains, and feelings
Term
SIER model
Definition
a four-step process for understanding the dynamics of critical listening
Term
Visual distractions
Definition
distractions associated with something someone sees
Supporting users have an ad free experience!