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The facial expressions, gestures, mannerisms, and movements by which one communicates with others. |
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People's explanations for why events or actions occur. |
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From this perspective, victims must have done something to justify what happened to them. |
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personal attributions (internal or dispositional) |
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Explanations that refer to people's internal characteristics, such as abilities, traits, moods, or efforts. |
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situational attributes (external) |
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Explanations that refer to external events, such as the weather, luck, accidents, or other people's actions. |
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fundamental attributions error |
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In explaining other people's behavior, the tendency to overemphasize personally traits and underestimate situational factors. |
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Our tendency to expect the behaviors of others to correspond with our own beliefs and personalities. |
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People's tendency to behave in ways that confirm their own expectations or other people's expectations. |
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Negative feelings, opinions, and beliefs associated with a stereotype. |
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The inappropriate and unjustified treatment of people as a result of prejudice. |
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The tendency for people to evaluate favorably and privilege members of the ingroup more than members of the outgroup. |
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Groups to which we belong. |
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Groups to which we do not belong. |
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When we encounter someone who does not fit a stereotype, we put that person in a special category rather than alter the stereotype. |
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People's evaluations of objects, events, or ideas. |
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Attitudes that a person can report. |
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Attitudes that influence a person's feelings and behavior at an unconscious level. |
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Definition
An uncomfortable mental state due to a contradiction between two attitudes or between an attitude and a behavior. |
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Term
postdecisional dissonance |
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Definition
When a person is given two or three choices and must narrow them down to one choice. This motivates a person to focus on one choice's positive aspects and the other choices' negative aspects. |
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Definition
The active and conscious effort to change an attitude through the transmission of a message. |
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elaboration likelihood model |
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Definition
A theory of how persuasive messages lead to attitude changes. Refer to page 533 in the book to review the model. |
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Definition
When the mere presence of others enhances performance. |
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The tendency for people to work less hard in a group than when working alone. |
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A state of reduced individuality, reduced self-awareness, and reduced attention to personal standards; this phenomenon may occur when people are a part of a group. |
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Groups often make riskier decisions than individuals do. |
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The altering of one's behaviors and opinions to match those of other people or to match other people's expectations. |
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Occurs when we go along with the crowd to avoid looking foolish. |
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Occurs when we assume that the behavior of the crowd represents the correct way to respond. |
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Expected standards of conduct, which influence behavior. |
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The tendency to agree to do things requested by others. |
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Any behavior that involves the intention to harm someone else. |
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frustration-aggression hypothesis |
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Definition
The extent to which people feel frustrated predicts the likelihood that they will act aggressively. |
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Definition
Tending to benefit others. |
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Definition
The providing of help when it is needed, without any apparent reward for doing so. |
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bystander intervention effect |
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Definition
The failure to offer help by those who observe someone in need. |
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Term
Ten Most Positive Personal Characteristics |
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Definition
sincerity, honesty, understanding, loyalty, truthfulness, trustworthiness, intelligence, dependableness, open-mindedness, thoughtfulness. |
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Term
The Ten Most Negative Personal Characteristics |
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Definition
unkindness, untrustworthiness, maliciousness, obnoxiousness, untruthfulness, dishonesty, cruelty, meanness, phoniness, lying. |
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