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A series of steps that followed to carry out some task in a business. |
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Chief Financial Officer (CFO) |
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Definition
The member of the top management team who is responsible for providing timely and relevant data to support planning and control activities and for preparing financial statements for external users. |
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Anythign that prevents an organization or individual from getting more of what it wants. |
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The member of the top management team who is responsible for providing relevant and timely data to managers and for preparing financial statements for external users. Reports to the CFO. |
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Definition
The system by which a company is directed and controlled. If properly implemented it should provide incentives for top management to pursue objectives that are in the interests of the company and it should effectively monitor performance. |
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Corporate Social Responsibility |
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A concept whereby organizations consider the needs of all stakeholders when making decisions. It extends beyond legal compiance to include voluntary actions that satisfy stakeholder expectations. |
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Definition
The delegation of decision-making authority throughout an organization by providing managers with the authoriy to make decisions relating to their area of responsibilty. |
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Enterprise Risk Management |
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A process used by a company to help identify the risks that it faces and to develop responses to those risks that enable the company to be reasonably assured of meeting its goals. |
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Definition
Units of product that have been completely but have not yet been sold to customers. |
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A production and inventory control system in which materials are purchased and units are produced only as needed to meet actual customer demand. |
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A five-step management approach that organizes resources around the flow of business processes and that pulls units through these processes in response to customer orders. |
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A position in an organization that is directly related to the achievement of the organization's basic objectives. |
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Non-Value-Added Activities |
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Definition
Activities that consume resources but do not add value for which customers are willing to pay. |
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A diagram of a company's organizational structure that depicts formal lines of reporting, communication, and responsibility between managers. |
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Definition
Materials that are used to make a product. |
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Sarbanes-Oxley Act of 2002 |
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Definition
Legislation enacted to protect the interests of stockholders who invest in publicly traded companies by improving the reliability and accuracy of the disclosures provided to them. |
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Definition
A method that relies on customer feedback and objective data gathering and analyses techniques to drive process improvement. |
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Definition
A position in an organization that is only indirectly related to the achievement of the organization's basic objectives. Such positions provide service to assistance to line positions or to other staff positions. |
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A "game plan" that enables a company to attract customers by distinguishing itself from the competitors. |
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A management approach that coordinates business processes across companies to better serve end customers. |
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Theory of Constraints (TOC) |
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Definition
A management approach that emphasizes the importance of managing constraints. |
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Term
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Definition
The major business functions that add value to the company's products and services such as research and development, product design, manufacturing, marketing, distribution, and customer service. |
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Term
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Definition
Units of a product that are only partially complete and will require further work before they are ready for sale to a customer. |
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