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Severe illness of short duration |
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Illness occuring frequently over a long period of time |
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Personality characteristics that enhance your ability to interact with other people |
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Emotional intelligence quotient (EQ) |
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Ability to perceive, assess, and manage your emotions and other people's emotions |
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Hands on, on-the-job technical skills learned through education and training
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Attitudes and behaviors that support good work performance |
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Americans born between 1946 and 1964 |
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End users of a product or service with a keen interest in a project or organization |
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Gross domestic product (GDP) |
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Total market value of all goods and services produced in a single year in a given country |
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Basic medical care a person receives upon first contact with the health care system |
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Person who monitors care and controls access to higher services (primary care physician) |
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Actions taken to avoid serious conditions, such as yearly check-ups and immunizations |
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Care given to pregnant women before birth of the child |
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Average length of life in a given country |
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Number of children per 1000 that die in the first year of life in a given country |
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Medical condition present before applying for insurance |
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A provision in the ACA that requires individual to purchase health insurance or pay a yearly fine |
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Health care costs individuals pay after insurance as paid its share |
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Funding gap for prescription drugs that Medicare patients must pay until catastrophic coverage kicks in |
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Health care system where primary care physicians act as gatekeepers to ensure coordinated, cost-effective care |
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Fixed fee a provider receives for the care of an individual in a managed care environment |
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Government system such as Medicare where taxes are collected to pay an individual's healthcare |
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Open marketplace where buyers and sellers of health insurance come together to compare benefits and pricing (provision of ACA) |
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Accountable care organization (ACO) |
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Definition
Large network of hospitals and doctors that pool resources in order to deliver coordinated, cost-effective care to patients |
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Continuous quality improvement (CQI) |
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Definition
Regular use of methods and tools to identify, prevent, and reduce the impact of process failures, improving delivery of care |
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Definition
Set of measurements that quanitify results |
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Information gathered before a given treatment |
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Information gathered after treatment to examine the impact of the results |
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Strategy that incorporates data and statistical analysis to measure and improve a company's operational performance |
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Specialized healthcare for elderly patients |
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Electronic medical records (EMR) |
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Records in an online format, easier to transfer among offices |
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Maintaining the privacy of individuals |
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Government healthcare for low-income individuals and families and some disabled individuals |
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Following applicable laws, policies and procedures in a given industry |
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Using reason and evidence to make decisions about what to do without being influenced by emotions |
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Employee who notifies authorities when suspicious of fraud or other illegal activity |
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Formal performance evaluation where all team members assess each other regardless of position in the hierarchy |
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The ability to reach a win-win agreement with team members around issues of goal attainment |
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Stages of team development |
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Definition
Forming, storming, norming, performing, and reforming |
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The ability to interact effectively with peole from different cultures |
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Ratio of body fat to height and weight |
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Questionnaire that identifies which issues you need to focus on based on your medical history and lifestyle |
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General agreement of everyone on a team to proceed in a certain way |
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Definition
General agreement of everyone on a team to proceed in a given way |
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