Shared Flashcard Set

Details

Product Concepts
Chapter 10
23
Marketing
Undergraduate 4
03/27/2012

Additional Marketing Flashcards

 


 

Cards

Term
everything, both favorable and unfavorable, that a person
receives in an exchange
Definition
Product
Term
a product used to manufacture other goods or services, to facilitate an organization’s operations, or to resell to other customers
Definition
Business or industrial product
Term
a product bought to satisfy an individual’s personal wants
Definition
Consumer Product
Term
a relatively inexpensive item that merits little shopping effort
Definition
Convenience Product
Term
a product that requires comparison shopping because it is usually more expensive than a convenience product and is found in fewer stores
Definition
Shopping Product
Term
a particular item that consumers search extensively for and are very reluctant to accept substitutes
Definition
Speciality Product
Term
a product unknown to the potential buyer or a known product that the buyer does not actively seek
Definition
Unsought Product
Term
a specific version of a product that can be designated
as a distinct offering among an organization’s products
Definition
Product Item
Term
a group of closely related product items
Definition
Product Line
Term
all products that an organization sells
Definition
Product Mix
Term
the number of product lines an organization offers
Definition
Product Mix Width
Term
the number of product items in a product line
Definition
Product Line Depth
Term
the practice of modifying products so those that have already been sold become obsolete before they actually need replacement
Definition
Planned obsolescence
Term
a name, term, symbol, design, or combination thereof that
identifies a seller’s products and differentiates them from competitors’ products
Definition
Brand
Term
the value of company and brand names
Definition
Brand Equity
Term
a brand that obtains at least a third of its earnings from outside its home country, is recognizable outside its home base of customers, and has publicly available marketing and financial data
Definition
Global Brand
Term
using different brand names for different products
Definition
Individual Branding
Term
marketing several different products under the same brand name
Definition
Family Branding
Term
a type of package labeling that focuses on a promotional
theme or logo, and consumer information is secondary
Definition
Persuasive Labeling
Term
a type of package labeling designed to help consumers make proper product selections and lower their cognitive dissonance after the purchase
Definition
Informational Labeling
Term
a confirmation of the quality or performance of a good or service
Definition
Warranty
Term
a written guarantee
Definition
Express Warranty
Term
an unwritten guarantee that the good or service is fit for the purpose for which it was sold
Definition
Implied Warranty
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