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principles of management exam 3
chapters: 11, 12, 13, 14
59
Business
Undergraduate 3
11/09/2019

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Term
What are personality traits?
Definition
1) Extroversion
2) Agreeableness
3) Conscientiousness
4) Emotional Stability
5) Open to Experience
Term
What are individual traits?
Definition
The trait of a personality trait that a person exhibits will vary for each individual.
Term
How are employees effected by the values and attitudes, of the organization?
&
How is it different; if it's the management?
Definition
values are more stable and long lasting, they can strongly affect work attitudes and hence employee's level of job satisfaction
Term
What are the 5 personality dimensions?
Definition
1) Extroversion
2) Agreeableness
3) Conscientiousness
4) Emotional Stability
5) Open to Experience
Term
What is Extroversion?
&
Definition
possibly the most recognizable personality trait of the Big Five. The more of an extravert someone is, the more of a social butterfly they are. Extroverts are chatty, sociable and draw energy from crowds.
Term
What is Agreeableness?
&
Definition
measures the extent of a person's warmth and kindness. The more agreeable someone is, the more likely they are to be trusting, helpful and compassionate. Disagreeable people are cold and suspicious of others, and they're less likely to cooperate.
Term
What is Emotional Stability?
&
Definition
Emotional stability or neuroticism is one of the five personality traits of the Big Five personality theory. Emotional stability refers to a person's ability to remain stable and balanced. At the other end of the scale, a person who is high in neuroticism has a tendency to easily experience negative emotions.

**Neuroticism is similar but not identical to being neurotic**
Term
What is Open to Experience?
&
Definition
People who are high in openness enjoy adventure. They're curious and appreciate art, imagination and new things. The motto of the open individual might be "Variety is the spice of life."
Term
What is an attitude?
Definition
settled way of thinking or feeling about someone or something, typically one that is reflected in a person's behavior.
Term
What is it to be Conscientious?
Definition
People who are conscientious are organized and have a strong sense of duty. They're dependable, disciplined and achievement-focused.
Term
What are the 3 components of attitudes?
Definition
1) Affective
2) Cognitive
3) Behavioral
Term
Define the Affective Component of Attitudes?
Definition
Affective component is the emotional or feeling segment of an attitude.

It is related to the statement which affects another person.
Term
Define the Cognitive Component of Attitudes?
Definition
The cognitive component of attitudes refers to the beliefs, thoughts, and attributes that we would associate with an object.
Term
Define the Behavioral Component of Attitudes?
Definition
Behavior component of an attitude consists of a person’s tendencies to behave’in a particular way toward an object. It refers to that part of attitude which reflects the intention of a person in the short-run or long run.
Term
according to John Kotter, what is the difference in being a manager or being a leader?
Definition
Management is coping to complexity; while, leadership is about coping with change.
Term
What are the 5 sources of power?
Definition
  1. Personalized
  2. Socialized
  3. reward
  4. Coercive
  5. Legitimate
Term
Define:
Personalized Power
Definition
directed at oneself, for personal gain, selfish
Term
Define:
Socialized Power
Definition
Power directed at helping others
Term
Define:
Legitimate Power
Definition
all managers power over employees
Term
Define:
Reward Power
Definition
all managers power over employees to reward
Term
Define:
Coercive Power
Definition
Influenced behavior through punishment over subordinates
Term
Define:
Expertise Power
Definition
Influenced behavior through expertise
Term
Define:
Referent Power
Definition
The ability to persuade followers with communication, or Charisma
Term
What are the 4 "Core self-evaluation" terms?
Definition
1. Self-efficacy
2. Self-esteem,
3. Locus of Control,
4. Emotional Intelligence
Term
a person complements your work.
Is it Extrinsic reward / Intrinsic reward?
Definition
Intrinsic Reward
Term
Your boss gives you a tangible raise.
Is it Extrinsic reward / Intrinsic reward?
Definition
Extrinsic Reward
Term
Content Perspective approaches to what?
Definition
it is an approach to motivation that tries to answer the "question"
Term
What are Process Perspectives?
Definition
Process Perspective means that it approaches to motivation that focus on why people choose certain behavioral options to fulfill their needs and how they evaluate their satisfaction after they have attained these goals.
Term
Define:
Goal-Setting Theory
Definition
It states that specific and challenging goals along with appropriate feedback contribute to higher and better task performance.
Term
Define:
SMART Goals
Definition
S-SPECIFIC
M-MEASUREABLE
A-ATTAINABLE
R-RATIONAL
T-TIME
Term
Who, put forward the Goal-setting theory of motivation. This theory states that goal setting is essentially linked to task performance.
Definition
Edwin Locke
Term
What is a Job Design?
&
What are the 3 types?
Definition
the process of Work arrangement (or rearrangement) aimed at reducing or overcoming job dissatisfaction and employee alienation arising from repetitive and mechanistic tasks.

1.job rotation
2.job enlargement
3.job enrichment
Term
Wat are the Four Types of Reinforcement? Positive, Negative, Extinction, & Punishment
Definition
1. Positive
2. Negative
3. Extinction
4. Punishment
Term
Cross-functional team
Definition
A cross-functional team is a group of people with different functional expertise working toward a common goal
Term
Continuous improvement team
Definition
actively engaged in defining and implementing projects while managing the overall process.
Term
Group cohesiveness
Definition
arises when bonds link members of a social group to one another and to the group as a whole.
Term
Social loafing
Definition
the tendency of individuals to put forth less effort when they are part of a group. Because all members of the group are pooling their effort to achieve a common goal, each member of the group contributes less than they would if they were individually responsible.
Term
Self-managed team
Definition
a group of employees that's responsible and accountable for all or most aspects of producing a product or delivering a service.
Term
Task role
Definition
those that help or hinder a group's ability to accomplish its goals. Social-emotional roles are those that focus on building and maintaining relationships among individuals in a group (the focus is on how people feel about being in the group).
Term
Maintenance role
Definition
refer to the actions of individuals that help preserve the relationships in a group.
Term
Dysfunctional conflict
Definition
conflict that leads to a decline in communication or the performance of a group
Term
functional conflict
Definition
conflict or tension within a group that leads to positive results. "Conflict," individuals in a group discuss points of disagreement with a spirit of collaboration.
Term

[image]

What is this a representation of?

Who came up with it?

Definition

·         Maslow’s Hierarchy of Needs Theory:

1. Self-Actualization

2. Essteam

3. Love

4. Safety

5. Physiological

 

 

Term
What is Stress for a type An individual?
Definition
Type A' personality is, the two cardinal characteristics are 1) time impatience and 2) free-floating hostility.
Term
burnout Stress occurs when?
Definition
Being 'Type A' (or working closely with someone who is) can cause additional and chronic stress, increasing burnout risk.
Term

Deci and Ryan claim that there are three essential elements of the theory:

What are they?

Definition
  1. Humans are inherently proactive with their potential and mastering their inner forces (such as drives and emotions)
  2. Humans have an inherent tendency toward growth development and integrated functioning
  3. Optimal development and actions are inherent in humans but they don't happen automatically
Term

who came up with this theory "self-determination" theory?

Definition
Deci & Ryan
Term

·            Fiedler’s contingency model is what?

Definition
is a dynamic model where the personal characteristics and motivation of the leader are said to interact with the current situation that the group faces.
Term

What is  Machiavellianism?

Definition
refers to a personality trait which sees a person so focused on their own interests they will manipulate, deceive, and exploit others to achieve their goals.
Term
The 5 conflict-handling styles Are..?
Definition
collaborating, competing, avoiding, accommodating, and compromising.
Term
Gender Leadership
Definition
men to say that men make better political leaders (17% vs. 12%), and women are more likely than men to say women make better leaders (11% vs. 7%).
Term
Servant leadership
Definition
a leadership philosophy in which the main goal of the leader is to serve.
Term
Empowering Leadership
Definition
means to include the team in decision making, to give them a participatory role which capitalizes on their own expertise and judgment, and that increases their sense of both individual worth and commitment to the organization.
Term
participation leadership
Definition
a managerial style that invites input from employees on all or most company decisions.
Term
Charismatic leadership
Definition
the method of encouraging particular behaviors in others by way of eloquent communication, persuasion and force of personality. Charismatic leaders motivate followers to get things done or improve the way certain things are done.
Term
Transformational Leaders
Definition
a theory of leadership where a leader works with teams to identify needed change, creating a vision to guide the change through inspiration, and executing the change in tandem with committed members of a group; it is an integral part of the Full Range Leadership Model.
Term
Transaction-al Leadership
Definition
tyle of leadership in which leaders promote compliance by followers through both rewards and punishments.
Term
Leader-Member Exchange (LMX) Theory
Definition
a relationship-based approach to leadership that focuses on the two-way (dyadic) relationship between leaders and followers. ... It suggests that leaders select the best and make offers and members of team accept or not.
Term
leader
Definition
the person who leads or commands a group, organization, or country.
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