As the sales manager at Audio Equipment Corp., Simone makes the best use of the limited resources available to her in order to achieve her company's sales goals. Which aspect of management is Simon practicing?
Groupthink
Ambiguity
Efficiency
Responsiveness
Definition
Efficiency
Term
Which are rewards of studying management? (Select all that apply.)
a. Better understanding of how to relate to your supervisors wherever you work
b. Guaranteed high pay in the field you are interested in
c.
Increased insight into how to interact with your coworkers
d. Improved ability to manage yourself in the workplace
Definition
A, C, D
Term
To be _____ in management means to achieve results, to make the right decisions, and to successfully carry them out in order to achieve the organization's goals.
Definition
effective
Term
A _____ is an experienced person who provides guidance to someone new to the workplace.
manager
mentor
director
practitioner
Definition
mentor
Term
In her role as a grocery store general manager, Shara is able to make changes that affect customers, store employees, and individual department managers.This is an example of the _____ effect.
efficiency
value
multiplier
responsibility
Definition
multiplier
Term
Which of the four functions in the management process is dedicated to arranging tasks, people, and other resources to accomplish the work?
a. Leading
b. Controlling
c. organizing
d. planning
Definition
c. organizing
Term
Setting goals and figuring out how to achieve them describes the _____ function of the management process.
planning
leading
controlling
organizing
Definition
Planning
Term
what are the 3 interpersonal roles?
Definition
Liaison, figurehead, and leader
Term
what are the 4 Decisional Roles?
Definition
entrepreneur, Disturbance Handler, negotiator, and resource al-locator
Term
What are the 3 Informational Roles?
Definition
Monitor, Spokesperson, and diseminator
Term
Define:
Liaison
Definition
role is to act as if you were a politician, work off main campus of organization to develop new alliances
Term
Define:
figurehead
Definition
Role is to attend symbolic activities that support the organization
Term
Define:
Leader
Definition
Role is to train, motivate, and discipline subordinates
Term
Define:
Entrepreneur
Definition
role is to initiate and encourage change or innovations towards organization's goals
Term
Define:
Disturbance Handler
Definition
role is to solve unforeseeable problems or crises that occur to or in the organization
Term
Define:
Negotiator
Definition
role is to continually work with others towards your goals inside and outside of the organization
Term
Define:
resource al-locator
Definition
role is to make the most of an organizations resources, like time, money, products, etc.
Term
Define:
Monitor
Definition
role is to be on constant alert of information about competitors via news papers or even conversation through the organization's hallways
Term
Define:
Spokesperson
Definition
role is to put the best "face" on the organization's activities; act as if a diplomat
Term
Define:
diseminator
Definition
role of the manager to pass down information to subordinates like daily meetings
Term
What is a view point of a manager that believes their employee is organization theroy x?
Definition
Employees love work and want to work
Term
What is a view point of a manager that believes their employee is organization theroy y?
Definition
Employees hate work and will do bare minimum to accomplish anything
Term
contingency viewpoint is what?
Definition
is a behavioral model of leadership emphasizing the differences between every problem or challenge a business owner faces over a given period of time.
Term
What is a global village?
Definition
the world considered as a single community linked by telecommunications.
quality-management- control / regulate efficiency of magagement Quality control- control of product to make sure it doest what it is supposed to Quality assurance- make sure customer is satisfied
Term
What does a classical viewpoint mainly place emphasis on?
Definition
How to work more efficient
Term
What does a Behavioral viewpoint mainly place emphasis on?
Definition
understanding human behavior, motivating, and encouraging employees towards achievement
Term
What does a Quantitative viewpoint mainly place emphasis on?
Definition
the use of mathematics to aid in problem solving and decision making
Term
what is a Stretch goal?
Definition
Goal that is extended to a longer span to eventually accomplish
Term
what level of management does planning strategically? & How long do these plans generally take?
Definition
Top Managers & 1-5 Years
Term
business plan
Definition
organizations
Term
strategy
Definition
is a was to get to a challenging goal
Term
Cascading goals are when what level of management disseminates what & to which other level of management?
Definition
Middle Management/managers tell first-line managers their goals to accomplish goals together
Term
mission statement
Definition
What they want to be
Term
vision statement
Definition
where they want to go
Term
What level of management does planning does tactical planning? & How long do these plans generally take?
Definition
Middle managers & 6-24 months
Term
what level of management does planning does Operational planning? & How long do these plans generally take?
