Shared Flashcard Set

Details

Principles of Management
Chapter 9
26
Business
Undergraduate 3
06/14/2019

Additional Business Flashcards

 


 

Cards

Term
computer-integrated manufacturing - CIM
Definition
use of computer-aided design and computer-aided manufacturing to sequence and optimize a number of production processes
Term
concurrent engineering
Definition
esign approach in which all relevant functions cooperate jointly and continually in a maximum effort aimed at producing high-quality products that meet customers' needs
Term
continuous process
Definition
a process that is highly automated & has a continuous production flow
Term
customer relationship management - CRM
Definition
multifaceted process focusing on creating two-way exchanges with customers to foster intimate knowledge of their needs, wants, and buying patterns
Term
downsizing
Definition
planned elimination of positions or jobs
Term
economies of scope
Definition
Economies in which materials and processes employed in one product can be used to make other related products
Term
flexible factories
Definition
Manufacturing plants that have short production runs, are organized around products and use decentralized scheduling
Term
high-involvement organization
Definition
type of organization in which top management ensures that there is consensus about the direction in which the business is heading
Term
ISO 9001
Definition
series of quality standards developed by a committee working under the International Organization for Standardization to improve total quality in all businesses for the benefit of producers and consumers
Term
just-in-time (JIT)
Definition
a system that calls for subassemblies and components to be manufactured in very small lots and delivered to the next stage of the production process just as they are needed
Term
large batch
Definition
Technologies that produce goods and services in high volume
Term
lean manufacturing
Definition
operation that strives to achieve the highest possible productivity and total quality, cost-effectively, by eliminating unnecessary steps in the production process and continually striving for improvement
Term
learning organization
Definition
organization skilled at creating, acquiring, and transferring knowledge, and at modifying its behavior to reflect new knowledge and insights
Term
logistics
Definition
movement of the right goods in the right amount to the right place at the right time
Term
mass customization
Definition
production of varied, individually customized products at the low cost of standardized, mass-produced products
Term
mechanistic organization
Definition
form of organization that seeks to maximize internal efficiency
Term
organic structure
Definition
an organizational form that emphasizes flexibility
Term
rightsizing
Definition
successful effort to achieve an appropriate size at which the company performs most effectively
Term
six sigma quality
Definition
method of systematically analyzing work processes to identify and eliminate virtually all causes of defects, standardizing the processes to reach the lowest practicable level of any cause of customer dissatisfaction
Term
small batch
Definition
Technologies that produce goods and services in low volume
Term
strategic alliance
Definition
formal relationship created among independent organizations with the purpose of joint pursuit of mutual goals
Term
survivors syndrome
Definition
Loss of productivity and morale in employees who remain after a downsizing
Term
technology
Definition
systematic application of scientific knowledge to a new product, process, or service
Term
time-based competition (TBC)
Definition
strategies aimed at reducing the total time needed to deliver a good or service
Term
total quality management(TQM)
Definition
Strategies aimed at reducing the total time needed to deliver a good or service
Term
value chain
Definition
strategies aimed at reducing the total time needed to deliver a good or service
Supporting users have an ad free experience!