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Principles of Marketing Chapter 20
Philip Kotler Fourteenth Edition
13
Marketing
Undergraduate 2
02/12/2012

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Term
Sustainable marketing
Definition
socially and environmentally responsible marketing
Term
Consumerism
Definition
an organized movement of citizen and government agencies to improve the rights and power of buyers in relation to sellers
Term
environmentalism
Definition
movements to protect and improve peoples current and future living environment
Term
Environmental sustainability
Definition
management approach that involves developing strategies that both sustain environment and produce profits
Term
Consumer-oriented marketing
Definition
principle of sustainable marketing that holds company should view and organize marketing activities from the consumers point of view
Term
Customer-value marketing
Definition
principle of SM company should put most resources into consumer-value building
Term
Innovative marketing
Definition
principle of SM requires a company seek real product and marketing improvements
Term
sense-of-mission marketing
Definition
principle of SM a company should define mission in broad social terms
Term
societal marketing
Definition
principle of SM company should make marketing decisions by considering consumers wants, company's requirements, consumers long-run interest, and society's long-run interests
Term
Deficient products
Definition
products that have no immediate appeal or long-run benefits
Term
Pleasing products
Definition
products that give high immediate satisfaction but may hurt consumers in long run
Term
salutary products
Definition
low appeal benefit consumers in long run
Term
desirable products
Definition
high immediate sanctification and high long-run benefits
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