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Principles of Marketing Chapter 2
Philip Kotler Fourteenth Edition
27
Marketing
Undergraduate 2
02/11/2012

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Cards

Term
Strategic Planning
Definition
Developing strategic fit between goals and capabilities and changing marketing opportunities
Term
Mission Statement
Definition
Statement of purpose-what it wants to accomplish
Term
Business Portfolio
Definition
collection of businesses and products that make up the company
Term
Portfolio Analysis
Definition
Process by which management evaluates products and businesses that make up the company
Term
Growth-share matrix
Definition
portfolio-planning method that evaluates a company's strategic business units in terms of its growth rate and market share
Term
Stars
Definition
High-growth, High-share businesses
Term
Cash Cows
Definition
low-growth, high-share businesses
Term
Question marks
Definition
low-share business units in high-growth markets
Term
Dogs
Definition
low-growth, low-share businesses
Term
Product/Market expansion grid
Definition
portfolio-planning tool for identifying company growth opportunities through market penetration, market development, product development, or diversification
Term
Market penetration
Definition
Company growth by increasing sales of current products to current market segments without changing the product
Term
Market Development
Definition
growth by identifying/developing new market segments for current products
Term
Product development
Definition
Growth by offering modified or new products to current market segments
Term
Diversification
Definition
growth through starting up or acquiring businesses
Term
Value Chain
Definition
Series of internal departments that carry out value-creating activities to design, produce, market, deliver, and support a firm's products
Term
Value Delivery network
Definition
Network made up of company, suppliers, distributors, customers to improve performance
Term
Marketing Strategy
Definition
Marketing logic by which company hopes to create customer value and achieve profitable customer relationships
Term
Market Segmentation
Definition
Dividing market into distinct groups of buyers
Term
Market Segment
Definition
Group of consumers who respond in a similar way to marketing efforts
Term
Market Targeting
Definition
Process of evaluating each market segments attractiveness and selecting which to enter
Term
Positioning
Definition
Arranging for product to occupy distinctive place relative to competing products
Term
Differentiation
Definition
differentiating market offerings to create customer value
Term
Marketing Mix
Definition
tactical marketing tools- product price place promotion- firm blends to produce response it wants
Term
SWOT analysis
Definition
Overall evaluation of companies strengths weaknesses opportunities and threats
Term
Marketing Implementation
Definition
turning marketing strategies and plans into actions to accomplish objectives
Term
Marketing Control
Definition
evaluating results of marketing strategies and plans and taking action to ensure objectives are achieved
Term
Return on marketing investment
Definition
net return from a marketing investment divided by costs of investment
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