Shared Flashcard Set

Details

Principles of Marketing
Clep Study Guide
226
Marketing
Undergraduate 3
12/26/2007

Additional Marketing Flashcards

 


 

Cards

Term

Consumer products are purchased by individuals for final consumption, whereas ____________ products are purchased for resale, operational needs, or for use in further production.

Definition
Industrial
Term
__________ goods are one of the two major categories of products and can be broken down further into convenience, shopping, and specialty product types.
Definition
Consumer
Term
One of the three types of consumer goods are ____________ goods, which are purchased routinely using low-involvement decision-making.
Definition
Convenience
Term
____________ Goods are one of the three types of consumer goods, and require high-involvement decision making; buyers typically spend time to compare stores and brands with respect to prices, product features, qualities, etc..
Definition
Shopping
Term
_____________ Goods are one of the types of consumer goods, and are characterized by strong brand loyalty; buyers know exactly what they want and will not accept a substitute.
Definition
Specialty
Term
____________ products are a category of goods for which consumers don't typically think of buying; aggressive selling is required to obtain a sale that otherwise would not take place.
Definition
Unsought
Term
Consumer goods can be classified into three categories. _____________ goods can be broken down into six categories: raw materials, component materials, process materials, major equipment, accessory equipment, and consumable supplies.
Definition
Industrial
Term
_____________ Materials, one of the six categories of industrial goods, are products used directly in the production of other products.
Definition
Process
Term
__________ Materials, one of the six categories of industrial goods, are the basic materials that actually become part of a physical product.
Definition
Raw
Term
____________ Materials, one of the six categories of industrial goods, become a part of the physical product and are either finished items ready for assembly or products that need little processing before assembly.
Definition
Component
Term
Factors such as marital status, and the presence and age of children combine to form a variable used to segment markets known as the _________ _____ cycle.
Definition
Family Life
Term
___________ Equipment, one of the six categories of industrial goods, include large tools and machines used for production purposes.
Definition
Major
Term
___________ Supplies, one of the six categories of industrial goods, do not become part of the finished product, but facilitate production and operations.
Definition
Operating or consumable
Term
_____________ Equipment, one of the six categories of industrial goods, are used in production or office activities, and are purchased routinely.
Definition
Accessory
Term
____________ are the tasks performed by one individual or firm for another.
Definition
Services
Term
A product ________ includes a group of closely related product items that are considered a unit because of marketing, technical, or end-use considerations.
Definition
Line
Term
A product _______ consists of all the products that an organization makes available to customers
Definition
Mix
Term
A ______ product can either be an innovative product that has never been sold by any organization, or it can be a product that a given firm has not marketed previously.
Definition
New
Term
There are five steps to the _____-_______ development process to include 1) idea generation 2) product screening 3) business analysis 4) product development 5) test marketing and commercialization
Definition
New-product
Term
Price __________ is an illegal practice involving an agreement between competitors regarding price.
Definition
Fixing
Term
The first step in new-product development is ______ ___________, where organizations seek product ideas that will help them achieve their objectives.
Definition
Idea generation
Term
After idea generation, the next step in the new-product development process is ______________, where ideas for new products go through an initial evaluation and subjected to consumer scrutiny.
Definition
Screening
Term
After idea generation, the new product idea goes through the Screening phase. The third phase in the new-product development process is ______________, in which the product idea is evaluated to determine its potential contribution to the firm's sales, costs, and profits.
Definition
Analysis
Term
________ ___________, the fourth phase of the new-product development process, is where ideas are first produced in tangible form.
Definition
Product Development
Term
A sample launching of the entire marketing mix occurs in the _______ _________ phase of the new-product development process, and is the final step before Commercialization.
Definition
Test Marketing
Term
Calculate the markup as a percentage of the cost when the product cost is $40 and the selling price is $60. The markup would be ___%.
Definition
50
Term
The final step in the new-product development process is _____________, and is where plans for full-scale manufacturing and marketing are settled and implemented.
Definition
Commercialization
Term
The steps buyers go through in accepting a product is known as the product ___________ process
Definition
Adoption
Term
When a buyer accepts a product and decides to continue using it regularly, this is known as Product ____________.
Definition
Adoption
Term
The ____________ Process divides into five categories the people who decide to adopt a product based on how soon after its initial release they purchase it.
Definition
Diffusion
Term
Product ______________ refers to the decisions and activities intended to create and maintain a certain concept of the firm's product relative to competitive brands in customers' minds.
Definition
Positioning
Term
The customers' concept of a product's attributes relative to their concept of competitive brands is known as the Product ___________.
Definition
Position
Term
Adding new product lines or adding new products to existing product lines is known as product mix ____________.
Definition
Expansion
Term
The _______ of a product mix is measured by the number of different products offered in each product line.
Definition
Depth
Term
When a company has a ___________ product mix, or many product lines, they are employing a diversification strategy--meeting many types of customer needs.
Definition
Wide
Term
When a firm has a _________ product mix, it is focusing on less product lines, more products per line so that it can target numerous segments within each market.
Definition
Deep
Term
Calculate the markup as a percentage of the selling price when the product costs $50 and its selling price is $100. The markup percentage in this case would be ___%.
Definition
50
Term
A product goes through a cycle of growth and decline, from the time it is introduced into the marketplace until it is terminated. This process is known as the Product _______ ________.
Definition
Life Cycle
Term
The ____________ phase is the part of the Product Life Cycle where a product makes its first appearance in the marketplace.
Definition
Introduction
Term
During the _________ stage of the Product Life Cycle, sales rise rapidly and profits reach a peak and then begin to decline.
Definition
Growth
Term
During the _________ stage of the Product Life Cycle, sales peak and begin to decline and profits continue to decline.
Definition
Maturity
Term
The ___________ stage of the Product Life Cycle is the final stage where sales fall rapidly, and the firm may plan to phase out the product.
Definition
Decline
Term
A _______ is a name, term, design, or symbol that identifies one seller's good or service as distinct from those of other sellers.
Definition
Brand
Term
____________ help buyers identify specific products that they do and do not like, and usually provides a certainty in customers' minds that they are getting a certain level of quality.
Definition
Branding
Term
There are different types of brands based on who is doing the branding. _____________ brands are initiated by producers, and allow customers to associate the producer with its product at the point of purchase.
Definition
Manufacturer
Term
___________ Brands are those that are created by resellers--wholesalers or retailers.
Definition
Private or Dealer
Term
There are two major types of branding strategies an organization can use. A ____________ Brand strategy is where the same brand is used for several of the firm's products which are of comparable type and quality.
Definition
Family
Term
There are two major types of branding strategies an organization can use. A ____________ Brand strategy is where the same brand is used for several of the firm's products which are of comparable type and quality.
Definition
Family
Term
Brand ____________ describes how consumers react to a brand name, and includes Brand Insistence, Brand Preference, Brand Recognition, Brand Non-Recognition, and Brand Rejection.
Definition
Familiarity
Term
If a company doubles the price of its product, and it barely affects its number of sales, then demand for its product is said to be _________.
Definition
Inelastic
Term
A ___________ is a legal designation, such as a brand name, symbol or other device used to indicate that the owner has exclusive use of a brand or part of a brand.
Definition
Trademark
Term
The three benefits of product packaging are Protection, ____________, and Information
Definition
Promotion
Term
The three primary functions of packaging are Protection, Promotion, and ____________.
Definition
Information
Term
_____________ refers to activities that make products available to customers when and where they want to purchase them.
Definition
Distribution
Term
A ___________ of distribution is a group of individuals and organizations that direct the flow of products from producers to customers.
Definition
Channel
Term
Distribution includes the functions of transportation, _____________ management, and customer service.
Definition
Inventory
Term
Industry sales peak during the ____________ stage of the product life cycle.
Definition
Maturity
Term
Most channels of distribution involve marketing _____________, or middlemen, who link producers to other middlemen or to consumers.
Definition
Intermediaries
Term
____________ activities are functions that allow the members of a distribution channel to divide roles and separate tasks.
Definition
Sorting
Term
___________ is one of the sorting activities, and involves developing a bank or inventory of products that have similar production or demand requirements.
Definition
Accumulation
Term
In the context of distribution, an organization's _____________ is the combination of products it offers to meet the preferences of consumers.
Definition
Assortment
Term
The first step in developing an assortment is ____________, which involves separating conglomerates of heterogeneous products into relatively uniform, homogeneous groups based on product characteristics.
Definition
Sorting
Term
Quite often, with the results of an Internet search, an advertisement is presented on the page. This advertisement is known as a _________ advertisement.
Definition
Banner
Term
The final step in the sorting process is ___________, which involves combining products into collections that buyers want to have available in one place.
Definition
Assorting
Term
Distribution channels which involve the direct movement of goods from the producer to consumers are known as ___________ Channels.
Definition
Direct
Term
Distribution channels which involve independent intermediaries, or middlemen, to move the goods from the producer to the consumer are known as ___________ Channels.
Definition
Indirect
Term
The Channel _________ is the number of levels in a distribution channel--the number of intermediaries a product has to go through to reach the consumer.
Definition
Length
Term
The _____________ of market coverage describes the number and kinds of outlets in which a product is sold--in other words, the number of intermediaries involved at the wholesale and retail levels of the distribution channel.
Definition
Intensity
Term
There are two parts to a brand. The Brand name is the part of a brand that can be spoken, whereas the Brand ________ is the part, such as the design, or symbol, which cannot be spoken.
Definition
Mark
Term
An ______________ distribution strategy is where all available outlets are used for distributing a product.
Definition
Intensive
Term
A ______________ distribution strategy is where only some available outlets in an area are chosen to distribute a product; it is usually appropriate for shopping goods.
Definition
Selective
Term
The least intensive of the distribution strategies is _________ distribution, which involves using only one or two outlets in each market.
Definition
Exclusive
Term
When two or more levels of a distribution channel are combined under one management or one channel member coordinates channel activities for those levels, this is called ___________ channel integration.
Definition
Vertical
Term
The three types of vertical marketing systems are ____________, contractual, and administered.
Definition
Corporate
Term
One of the vertical marketing systems (VMS) is a ___________ arrangement, the most popular type of VMS, in which interorganizational relationships are formalized through contracts.
Definition
Contractual
Term
In an ____________ vertical marketing system, the distribution channel members are independent, but channel operations are coordinated through a dominant channel member.
Definition
Administered
Term
________________ Integration is the process of combining distribution channel members which are at the same level under one management.
Definition
Horizontal
Term
________ Distribution is where a producer distributes the same product through two or more different channels, or sells similar products through different channels under different brand names.
Definition
Dual
Term
_____________ is the movement which seeks to protect and inform consumers about products, and has resulted in safer products, and honest packaging and advertising.
Definition
Consumerism
Term
Channel ___________ is the ability to influence another distribution channel member's actions.
Definition
Control or power
Term
A _______ policy of product promotion involves the producer promoting the product only to the next institution down the marketing channel.
Definition
Push
Term
___________ policy of product promotion is where the producer promotes directly to consumers with the intention of developing a strong consumer demand for the products.
Definition
Pull
Term
The ____________ approach to physical distribution involves looking at the distribution system as a whole--taking into account the costs of transportation, materials handling, order processing, and inventory management.
Definition
Total-cost
Term
The ____________-Center Concept is an alternative to either keeping one centrally located stock of inventory for all markets, or creating numerous dispersed inventory sites.
Definition
Distribution
Term
______________ consists of all exchanges among organizations and individuals in a distribution channel except for those transactions with ultimate consumers.
Definition
Wholesaling
Term
Whether or not wholesalers are involved, distribution of goods requires wholesaling activities, which typically include ____________, transporting, and financing.
Definition
Warehousing
Term
Wholesalers often play a part in the ___________ process, by accumulating products and redistributing them in smaller units.
Definition
Sorting
Term
Out of the marketing mix, producers often choose to control product, pricing, and promotion, while shifting physical distribution functions, such as transportation, warehousing, and financing over to ____________.
Definition
Wholesalers
Term
_____________ Wholesaling occurs when the producer doesn't rely on an independent firm to perform the wholesaling functions, but does it through its own sales branches and offices.
Definition
Manufacturer
Term
Sales ___________, which fall under Manufacturers' wholesalers, are manufacturer-owned middlemen who sell products and often support the manufacturer's sales force.
Definition
Branches
Term
____________ Wholesalers are independently owned wholesalers that take title to goods and assume the risks associated with ownership.
Definition
Merchant
Term
______________ Merchant Wholesalers are middlemen who offer the widest possible range of wholesaling functions, and can be broken down into general merchandise, limited-line, and specialty-line wholesalers.
Definition
Full-service
Term
_____________ Merchant Wholesalers provide only some marketing services and specialize in a few functions.
Definition
Limited-Service
Term
______________ are Full-Service Merchant Wholesalers who own and maintain their own display racks in supermarkets and drugstores.
Definition
Rack Jobbers
Term
A Web site can serve a variety of marketing functions, including __________ support, promotion, collection of consumer information, and even distribution.
Definition
Customer
Term
_______ Shippers are Limited Service Merchant Wholesalers who take title to goods and negotiate sales, but never take actual possession of products.
Definition
Drop
Term
_______-_____-_______ Wholesalers are Limited Service who handle a limited line of products with a high turnover rate--customers pay cash and furnish transportation.
Definition
Cash-and-carry
Term
Drop Shippers, Cash-and-carry Wholesalers, and Mail-order Wholesalers are all types of _____________ Merchant Wholesalers.
Definition
Limited Service
Term
____________ Advertising is where a manufacturer agrees to pay a certain amount of a retailer's media costs for advertising the manufacturer's products.
Definition
Cooperative
Term
General Merchandise Wholesalers, Limited-Line Wholesalers, and Specialty-Line Wholesalers are the three types of _____________ Merchant Wholesalers.
Definition
Full Service
Term
The three categories of wholesalers are Manufacturer's Wholesalers, Merchant Wholesalers, and _________________.
Definition
Agents and Brokers
Term
______________ includes all transactions in which the buyer intends to use the product for individual or household consumption.
Definition
Retailing
Term
____________ Chains are a group of stores which operate under central ownership and management to market essentially the same product line.
Definition
Corporate
Term
When retail stores organize voluntary chains or cooperatives, they are utilizing a _____________ Vertical Marketing System.
Definition
Contractual
Term
______________ Stores are retail stores which are not part of a corporate chain or contractual VMS.
Definition
Independent
Term
___________ Systems are a type of Vertical Marketing System in which a parent company grants dealers the right to use the supplier's trademarks--usually in return for a percentage of the total sales.
Definition
Franchise
Term
One benefit of a _________ channel of distribution is that it gives the manufacturer the greatest amount of control over the marketing process.
Definition
Direct
Term
In a Franchise system, the _____________ often provides franchisees with assistance in site selection, personnel training, inventory management, and promotion strategy.
Definition
Franchisor
Term
Retail stores can be divided into three main categories: ____________ stores, mass merchandisers, and specialty retailers.
Definition
Department
Term
______ ____________ is one of the three types of retailers, and consists of discount stores, superstores and hypermarkets, supermarkets, and catalog showrooms.
Definition
Mass merchandisers
Term
Retail stores which carry a narrow product mix with deep product lines are known as ______________ retailers.
Definition
Specialty
Term
_____________ retailing is the selling of goods or services outside the confines of traditional store settings, and include telemarketing, automatic vending, mail-order retailing, in-home retailing, etc..
Definition
Nonstore
Term
When choosing a retail store ___________, a firm takes into account location of competitors, the location of the target market, site costs, etc..
Definition
Location
Term
When retailers add unrelated products and product lines to an existing product mix, this is known as ____________ merchandising.
Definition
Scrambled
Term
The ________ ____ __________ is a theory describing the evolution and development of new types of retail stores.
Definition
Wheel of Retailing
Term
The ________ ___ ___________ explains how retail stores evolve and new types of retail businesses come into being.
Definition
Wheel of Retailing
Term
The ____________ Plan requires identifying a Promotion Mix, Promotion Objectives, and a Promotion Budget.
Definition
Promotion
Term
The ingredients a company combines to inform and persuade people to accept its products is known as the ______________ _____.
Definition
Promotion Mix
Term
Promotion Objectives can fall into one of three main categories. For new products, the objective is to ________.
Definition
Inform
Term
Promotion Objectives can fall into one of three categories. For products which are already established, promotion can either be used to persuade, or ____________ buyers.
Definition
Remind
Term
One of the possible ingredients for an organization's promotion mix is ____________, which is a paid form of nonpersonal communication about a company or its products that reaches the target audience through a mass medium.
Definition
Advertising
Term
One of the possible ingredients for an organization's promotion mix is _____________ ___________, which involves informing customers and persuading them to purchase products through personal communication.
Definition
Personal selling
Term
____________ is one of the possible ingredients for an organization's mix, and refers to nonpersonal communication in news story form about an organization or its products, that is transmitted through a mass medium at no charge.
Definition
Publicity
Term
One of the four possible ingredients in the Promotion Mix is _______ ____________, an activity or material that offers added value, or incentive for a product.
Definition
Sales promotion
Term
_____________, used in the context of promotion, is the transmission of information.
Definition

Communication

Term
The communication process begins with a __________.
Definition
Source
Term
Many industrial products--especially expensive equipment such as steam generators and aircraft--are sold through a _________ channel from the producer to the buyer.
Definition
Direct
Term
In the communication process, a source must convert the meaning being conveyed into a series of signs that represent ideas or concepts. This process of converting the meaning into symbols is known as ______________.
Definition
Encoding
Term
In the communication process, to share a coded meaning with the receiver or audience, a source must select a _____________.
Definition
Medium
Term
An _____________ site is a Web site which is designed by a company to present information to its own employees or specific business partners--access to it is usually restricted.
Definition
Intranet
Term
In the communication process, a source sends an encoded message via a medium of transmission to a receiver. The receiver then ____________ the message, or converts the signs in the encoded message into concepts and ideas.
Definition
Decodes
Term
Anything which hinders the communication process, and results in the receiver decoding a different message from what the source was trying to convey, is known as ___________.
Definition
Noise
Term
Major techniques for establishing a promotion ____________ include Percent-of-Sales technique, Competitive Parity approach, Objective and Task procedure, and All Available Funds technique.
Definition
Budget
Term
One of the most logical approaches to determining a promotion budget is the ________________ approach, where the tasks required to achieve promotional objectives are listed, and then the estimated costs for each of these tasks is added up to come up with the budget.
Definition
Objective and Task
Term
The ____________ ____ ______ approach to determining a promotion budget involves simply allocating a fixed percentage of the previous year's sales.
Definition
Percent of Sales
Term
The ___________ _________ approach to establishing a promotion budget involves trying to match competitors' budgets, either in terms of absolute dollars or to allocate the same percentage of sales for promotion as their competitors do.
Definition
Competitive Parity
Term
The _________________ Funds approach to determining a promotional budget involves simply allocating all the money that is available after the other elements of the marketing plan have been funded.
Definition
All Available
Term
The Advertising Plan, which includes Objectives and Budget, is determined by the overall ______________ Plan.
Definition
Promotion
Term
Web sites are capable of performing many different marketing functions. Many sites, however, simply provide information on their products. They are performing the marketing function of ___________ via their Web site.
Definition
Promotion
Term
The Advertising Budget stems from the _____________ Budget.
Definition
Promotion
Term
In advertising, a _________ Plan specifies the exact media vehicles to be used and the dates and the times that the advertisements will appear.
Definition
Media
Term
Magazines, television stations, newspapers, and outdoor ads are all examples of media types. The specific venues in each medium which a marketer chooses to advertise with are called media _________.
Definition
Vehicles
Term
A media planner typically looks at several factors when evaluating media vehicle alternatives. _________ refers to the percentage of a target audience that is actually exposed to a particular advertisement in a stated time period.
Definition
Reach
Term
When evaluating alternative media vehicles, one of the factors that media planners look at is ____________, which refers to the average number of times targeted consumers were exposed to the advertisement in a stated time period.
Definition
Frequency
Term
In addition to looking at Frequency and Reach, which tell how much of the target audience is exposed to the advertisement and how many times, media planners also take into account cost. ______-____-__________ is one way advertising costs are evaluated and allows for comparisons across media types.
Definition
Cost-per-thousand
Term
Multiplying Reach times Frequency is how media planners calculate _______ _________ Points.
Definition
Gross rating
Term
The "total weight" of advertising delivered during a certain time period is determined by calculating the ________ ___________ ________.
Definition
Gross Rating Points (GRP).
Term
The marginal revenue is the change in total revenue that occurs when a firm sells an additional unit of a product. The marginal revenue between selling 5 units at $7 each, and 6 units at $6 each is $_______.
Definition
1
Term
The overall concept and theme for an advertising campaign is called the ____________ Platform.
Definition
Creative
Term
Evaluations performed before an advertising campaign begins are called pretests. One of the big types of pretests is known as a ___________ _____, which involves asking a number of actual or potential buyers of an advertised product to judge an advertisement.
Definition
Consumer jury
Term
To measure advertising effectiveness during an advertising campaign, a marketer uses ____________, which may be in the form of coupons or a form request.
Definition
Inquiries
Term
Evaluating advertising effectiveness after an advertising campaign is known as a _____________.
Definition
Posttest
Term
______________ is a type of promotion which can be influenced by a firm, but not controlled.
Definition
Publicity
Term
______________ is a form of promotion which often has greater credibility among consumers because it appears to be more objective--it is primarily informative, not persuasive.
Definition
Publicity
Term
_________ _________ is a broad set of communication activities used to create and maintain favorable relations between the organization and the community, and enhancing the company's image.
Definition
Public Relations
Term
Using salesmen who inform customers and persuade them to purchase products through personal communication falls under _________ _________, one of the ingredients in the promotion mix.
Definition
Personal selling
Term
There are three types of salesmen . ________ _________ are responsible for increasing the firm's sales by selling to new customers and by increasing sales to present customers.
Definition
Order Getters
Term
There are three types of salesmen. _________ ________ seek repeat sales--most of them handle orders for standardized products that are purchased routinely and do not require extensive sales efforts.
Definition
Order Takers
Term
__________ Personnel are one of the three types of salespeople, but usually are not involved solely with making sales.
Definition
Support
Term
The maximum possible sales for a firm within a market in a specific time period is known as the Sales ____________.
Definition
Potential
Term
For many non-profit organizations, the price of a product or service is set so that the organization can hit its ___________ point.
Definition
Break-even
Term
_____________ Potential is the total amount of a product that customers will purchase within a specified period in a specific market.
Definition
Market
Term
The ___________ Process is a seven step process which many salespersons move through as they sell products.
Definition
Selling
Term
The first step in the Selling Process is ______________, which involves developing a list of potential customers.
Definition
Prospecting
Term
The _______________ is the second step in the Selling Process, and is where a salesperson conducts research on a prospect--such as determining the prospect's specific product needs, current use of brands, personal characteristics, etc..
Definition
Preapproach
Term
The _____________ is the third step in the Selling Process, and is the manner in which a salesperson contacts a potential customer.
Definition
Approach
Term
The ______________ is the fourth step in the Selling Process, and is where the salesperson works to attract and hold the prospect's attention to stimulate interest and stir up a desire for the product.
Definition
Presentation
Term
Overcoming _____________ is the step after Presentation in the Selling Process.
Definition
Objections
Term
____________ is the element in the Selling Process where the salesperson asks the prospect to buy the product.
Definition
Closing
Term
The _____________ is the final step in the Selling Process, and is where the salesperson makes an effort to assure customer satisfaction after the sale.
Definition
Follow-up
Term
When making a presentation to customers, salesmen usually use a combination of a ____________ approach and an interactive approach.
Definition
Canned
Term
There are three basic types of Salesforce Compensation plans. In a _________ _________ compensation plan, salespeople are paid a specified amount per time period.
Definition
Straight Salary
Term
Demand for industrial products is derived from the demand for ___________ products.
Definition
Consumer
Term
In a _________ __________ compensation plan, a salesperson's compensation is determined solely by the amount of their sales for a given time period.
Definition
Straight Commission
Term
When choosing a compensation plan for salespeople, the main factor is balancing the need to provide income security versus ____________.
Definition
Incentives
Term
When evaluating salespeople's performance, a lot of information can be obtained from _____________, which describe each salesperson's schedule of calls and sales results.
Definition
Reports
Term
All paid marketing communications other than advertising, public relations, and personal selling falls under Sales ____________.
Definition
Promotion
Term
________ _________ of Demand provides a measure of the sensitivity of demand to changes in price.
Definition
Price Elasticity
Term
The Price Elasticity of Demand is calculated by dividing the percentage change in ____________ by the percentage change in price.
Definition
Demand
Term
The Price Elasticity of Demand _____________ is the absolute value, or non-negative value, of the Price Elasticity of Demand formula, and is used to determine how elastic the demand is
Definition
Coefficient
Term
When the value of the Price Elasticity of Demand Coefficient equals 0, the demand is said to be _________ __________, which means that demand does not decrease at all in response to price increases.
Definition
Perfectly inelastic
Term
Demand is said to be __________ when a change in price causes an opposite change in total revenue--an increase in price will decrease total revenue, and vice versa.
Definition
Elastic
Term
Demand is said to be ____________ if a change in price results in the same change in total revenue--raising the price increases total revenue.
Definition
Inelastic
Term
Total revenue is calculated by multiplying the _________ by the number of units sold.
Definition
Price
Term
Demand is said to be __________ when a change in price causes an opposite change in total revenue--an increase in price will decrease total revenue, and vice versa.
Definition
Elastic
Term
The ____________ Act prohibits contracts, combinations, or conspiracies to restrain trade. Under this law, monopolies are illegal.
Definition
Sherman
Term
The Sherman Antitrust Act was written in rather vague terms, so the ___________ Act was passed in 1914 to limit specific activities that tend to reduce competition.
Definition
Clayton
Term
The __________ ________ ___________ Act of 1914 created a federal agency which regulates marketing practices and prohibits unfair methods of competition.
Definition
Federal Trade Commission
Term
The _____________-Patman Act of 1936 prohibits price discrimination among wholesalers and retailers where the effect of such discrimination tends to reduce competition among the purchasers or gives one purchaser a competitive edge.
Definition
Robinson
Term
The rate of _____________ for a product refers to how quickly a new product is adopted by consumers.
Definition
Diffusion
Term
There are two types of pioneer pricing strategies, or strategies for setting the base price for a new product. The ________ _________ strategy involves charging the highest possible price that buyers who most desire the product will pay.
Definition
Price Skimming
Term
There are two major pioneer pricing strategies. _____________ __________ strategy involves setting a price below the prices of competing brands. Low introductory prices often allow the firm to gain a large share of the market more quickly than starting out with high prices.
Definition
Penetration Pricing
Term
A pricing method is a mechanical procedure for setting prices on a regular basis. In ________-Based Pricing, a dollar amount or percentage is added to the cost of a product.
Definition
Cost
Term
____________-Based Pricing is a pricing method where instead of basing the price of a product on its cost, they base it on the level of demand for the product.
Definition
Demand
Term
In ______________-Based Pricing, an organization considers competitors' prices and chooses a price below, equal to, or above the competition depending on factors such as product costs.
Definition
Competition
Term
What distinguishes a retailer from a wholesaler is that in the case of the retailer, the customer is purchasing the product for ____________.
Definition
Consumption
Term
______________ Pricing falls under Competition-Based Pricing, and involves pricing goods primarily on the basis of tradition.
Definition
Customary
Term
In personal selling, instead of a One-Price policy, sellers often adopt a ___________ Pricing policy, where the seller charges different prices to different buyers in similar circumstances.
Definition
Flexible
Term
_______ Price is the price per unit for a product, and simplifies comparisons between brands and various package sizes.
Definition
Unit
Term
In the absence of other specific product information, buyers often rely on __________ as an indicator of quality and use this measure when evaluating brands.
Definition
Price
Term
______________ pricing encourages purchases based on emotional rather than rational responses.
Definition
Psychological
Term
_________ Pricing is a type of Psychological Pricing that involves setting prices at an artificially high level to provide prestige or a quality image.
Definition
Prestige
Term
The ____________ can be a vital part of a product, by making it more versatile, safer, or easier to use.
Definition
Package
Term
____________ Pricing ends prices with certain numbers to try to influence buyers' perceptions of the price of the product--for example, charging $99.95 instead of $100.
Definition
Odd-even
Term
Price ____________ is a type of Psychological Pricing where an organization sets a limited number of prices for selected groups of merchandise.
Definition
Lining
Term
____________ Pricing is a Psychological Pricing strategy where a firm prices one or more products below the usual price to attract customers.
Definition
Leader
Term
A ______________ is a predetermined percentage or dollar amount which is added to the cost of the product to derive a product's selling price.
Definition
Markup
Term
Markups can be calculated as a percentage of Selling Price, or as a Percentage of __________.
Definition
Cost
Term
A _____________ is a retail price reduction, typically in response to low consumer demand.
Definition
Markdown
Term
__________ Buying influence is where several people share in making a purchase decision in an organization's buying center, and most likely occurs during new-task buying.
Definition
Multiple
Term
There are five categories of discounts which sellers give to buyers. ____________ Discounts are a reduction off the list price given by a producer to a middleman for performing certain functions.
Definition
Trade
Term
_____________ Discounts are one of the five categories of trade discounts given by sellers to buyers. They are deductions from list price that reflect the economies of purchasing in large quantities.
Definition
Quantity
Term
_____________ Discounts are one of the five categories of discounts given by sellers to buyers. These discounts are given to buyers for prompt payment.
Definition
Cash
Term
A common Cash Discount policy is called the "2/10 net 30" policy, which involves giving a two percent discount if cash payment is made within _______ days.
Definition
Ten
Term
A ___________ Discount is one of the five categories of discounts given by sellers to buyers, and is a price reduction to buyers who purchase goods or services out of season.
Definition
Seasonal
Term
In Personal Selling, success is determined by ____________ a sale.
Definition
Closing
Term
An ____________, one of the five categories of discounts, is a reduction in price to achieve a desired goal--often to help give the buyer the ability to make the new purchase.
Definition
Allowance
Term
The ____________ point is the point at which the costs of producing a product equal the revenue made from selling the product.
Definition
Breakeven
Term
___________________ Analysis is a pricing technique that determines the number of products that a firm must sell at a specified price in order to generate enough revenue to cover total cost.
Definition
Breakeven
Term
The Total Revenue is calculated by multiplying ___________ by Quantity Sold.
Definition
Price
Term
___________ Cost is the cost that does not vary with changes in the number of units produced or sold.
Definition
Fixed
Term
_________ costs vary directly with changes in the number of units produced or sold.
Definition
Variable
Term
The _______________ is calculated by dividing the Fixed Costs by the Per Unit Contribution to Fixed Costs.
Definition
Breakeven
Term
________ __________ uses sales figures to evaluate a firm's current performance.
Definition
Sales analysis
Term
Sales v. ___________ is a form of sales analysis which determines the firm's level of success against its own standards.
Definition
Goals
Supporting users have an ad free experience!