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Process of planning,executing,developing,pricing,promotion and distribution of goods and services to achieve a goal. |
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People or Org who wants or needs a product and has the willingness and ability to buy |
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goods,services,ideas,places,persons |
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customer oriendted business philosphy; customer satisfaction is the key to achieving org goals; all orgs should be focused on the wants and needs of the customer |
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6 Primary Market functions/ processes |
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1. Environmental Analysis 2.Consumer Analysis 3.Product Planning 4. Price Planning 5. Promotion Planning 6. Physical distrubution (place) planning |
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Environment/consumer analysis |
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market research functions that helps eval market potential and identify target markets |
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Product, price, promotion, and physical distribution planning |
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combo of product, price, promotion, and physical distribution how they're combined reflects an orgs strategy (controlled by the org) |
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Process of dividing markets into submarkets/groups based on similiarities in wants, needs, behaviors,or chracteristics |
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Group of customers who are similar in a way and respond the same to a marketing mix |
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Potential customers that firms directs a marketing mix. |
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Product is different from competitors product (promotes feature over competitors feature) |
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Shaping the products image in the customer's mind. (consumers perceptions) |
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Orgs marketing strategy and requirements to carry out the strategy; identifies target markets and general guidelines for developing marketing mix |
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Additonal market plan info |
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environmental analysis, market research plans, cost estimates, and sales forcasts |
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identifies the company's relative strengths and weaknesses and opportunities and threats from the marketing environment |
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goals of the firm in both quantitative and qualitative terms. reflect the role of marketing in achieving company-wid objectives; must be specific and measurable and indicate effective time period; helps create detailed goals for marketing mix variables |
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sales, profit, market share |
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market leader-ship, coporate image |
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made up of 2 factors controlled and uncontrolled achieving goals is based on bring able to understand uncontrolled and managing the controlled factors in response |
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Macroenvironmental Factors |
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uncontrolled outside forces that impact firm within an industry:Demographics or Demography, Economic Conditions, Competition, Social and Cultural Factors, Political and Legal Factors (Governmont), and Technological Factors |
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Microenvironmental Factors |
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uncontrolled outside forces that impact companys uniquely can be influenced to a certain degree: Suppliers, Marketing Intermediaries, and The Target Market |
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how the marketing mix is used to achieve goals and satisfy the target market |
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Product/Product opp guidelines |
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Product/Market Opportunity, SWOT Matrix, and Boston Consulting Group Matrix |
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Product/Market Opportunity Matrix |
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four fundamentals alternative marketing strategies available to the firm. |
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Four fundamental alternative marketing strategies |
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Marketing Penetration Strategy, Market Development Srategy, Product Development Strategy, Diversification Strategy |
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Market Penetration Strategy |
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tries to increase sales of a firms product to it current markets. |
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Market Development Strategy |
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tries to increase sales by introducting exiting products to new markets |
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Product Developmet Strategy |
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entails offering new products to the firm's current markets. |
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aims new products at new markets |
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