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Pricing, Billing & Support for AWS
ACG ch. 12 notes for pricing, billing and support
46
Software
Not Applicable
08/07/2024

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Term
TCO
Definition
Total Cost of Ownership - the cost of running your workload and associated costs of maintaining your infrastructure
Term
Six Advantages of Cloud Computing
Definition
1. Trade fixed expense for variable expense
2. Benefit from massive economies of scale
3. Stop guessing capacity
4. Increase speed and agility
5. Stop spending money on maintaining data centers
6. Go global in minutes
Term
Describe fixed vs variable expense
Definition
when your expenses grow and shrink due to demand, rather than an up-front commitment to expenses
- traditional datacenter storage vs cloud resources and pay-as-you-go models
Term
Define economies of scale and how AWS customer benefit from this
Definition
AWS serves thousands of customers, which allows them to buy large volumes of infrastructure at a discounted price. When you consume cloud resources, you benefit from these massive economies of scale.
Term
Define how AWS allows customers to stop guessing capacity
Definition
Auto-scaling allows your resources to meet the demand and removes the need to guess what that demand will be
Variable expense also means variable demand
Term
How does AWS increase speed and agility?
Definition
Customers of AWS get to focus on workloads they're developing and less on maintaining the datacenter
Term
How does AWS allow customers to go global in minutes?
Definition
With a few mouse clicks, cloud infrastructure and resources can be created
Term
What two pillars from the Well-Architected Framework relate to budgets?
Definition
Cost optimization - budgeting
Sustainability - resource consumption and planning
Term
Right-sizing instances
Definition
a method of optimizing compute costs. It avoids over-provisioning EC2 and wasting compute
Term
Auto-scaling
Definition
A right-sizing method that provides variable compute. It puts EC2 instances in groups and allows them to start and stop when needed based on demand
Term
Reserved Instances (RI)
Definition
good for known, predictable workloads where capacity will be used for 1-3 years. up to 70% discount
Term
Standard RI
Definition
Reserve capacity for a particular instance type for a significantly discounted hourly rate
Term
Convertible RI
Definition
Reserve capacity but retain flexibility on what instance types to use, resulting in a smaller overall discount
Term
Scheduled RI
Definition
Reserve a particular instance type, but only during defined time windows, resulting in a moderate discount
Term
Spot Instances
Definition
good for workloads that can start and stop intermittently. Up to 90% discount
Term
Compute Optimizer
Definition
AWS service that uses machine learning to analyze your CloudWatch logs and provides right-sizing recommendations for your EC2 instances
Term
What are two on-demand resources for AWS?
Definition
AWS Lambda and AWS Fargate. these on-demand resources do not incur a cost when there is no demand. Fargate is for containerized workloads only. Lambad is ideal for serverless or event-driven workloads
Term
What service is the king of data storage?
Definition
S3
Term
What are the storage class options when putting an object in an S3 bucket?
Definition
S3 Standard, S3 Standard-IA, S3 One Zone-IA, S3 Express One Zone, and archival options: Glacier Flexible Retrieval, Glacier Deep Archive, Glacier Instant Retrieval
Term
S3 Lifecycles
Definition
Storage service that is used to create per object policies that move objects from one storage class to another via defined transition actions and expiration actions. This drives down storage costs by automatically moving objects to cheaper storage options when you know their usage.
Term
S3 Intelligent Tiering
Definition
Storage service to use when you do NOT know the transition actions or expiration actions of an object.
Constantly analyzes the access patterns of your objects and moves those objects to different storage patterns based on that usage.
Term
S3 Storage Lens
Definition
Examines all the S3 buckets across your AWS Organization and gives you recommendations on storage classes to optimize your storage types.
Term
Inbound data transfer
Definition
Data from the internet to AWS
Term
Outbound data transfer
Definition
data traffic from AWS to the internet. Varies in cost by service. 100GB in basic tier is free. Note: outbound traffic to the public internet is the most expensive
Term
Inter-Region data transfer
Definition
Region to region data transfer. Billed per GB depending on the origin and destination. Second most expensive behind Outbound data transfer
Term
Data transfer cost within one Region
Definition
Varies by service but can in some cases be free. Transferring data across AZs results in a cost
Term
The cheapest option for data transfer in AWS
Definition
data transfer within an AZ
Term
The farther the data must travel...
Definition
The more expensive the data transfer
Term
AWS Pricing Calculator
Definition
Used to assess potential cloud costs
Term
AWS Budgets
Definition
Tool for customizing budgets and receiving SNS alerts when you exceed your thresholds. You can also define automated cost saving responses and create reports
Term
Cost Explorer
Definition
A visual dashboard where you can gain insights on your AWS usage and projected spend. Filter costs by attributes such as service or region. Create custom reports and drill down for detailed analysis
Term
Cost and Usage Reports (CURs)
Definition
Provide the MOST DETAILED data available on COSTS and USAGE HISTORY for AWS Services. Generate reports, then store them in S3 and then analyze them using BI tools to gain insights on per-resource cost data.
Term
How do you create a budget for AWS?
Definition
You can make a budget and receive notifications by accessing the AWS console and navigating to the Billing and Cost dashboard and going to the budget and planning tab.
Term
Billing Conductor
Definition
AWS service that allows you to create billing groups by account within your AWS Organization and generate reports. Distribute bulk discounts across billing groups and set custom pricing rates. This is good when you're using multiple cost centers.
Term
What service provides consolidated billing across multiple accounts?
Definition
AWS Organizations
Term
How can you obtain cost clarity in multi-account environments?
Definition
First, use AWS Organizations to create a parent level. Then use Cost Explorer, AWS Budgets, and CURs to monitor costs across the accounts at the child level.
Term
What AWS service can be used to monitor the cost of resource groups?
Definition
Tags
Term
AWS Support
Definition
Support plans are described as the ability to open tickets and receive advice from AWS
Term
What is the first level of support plan that allows for phone and chat support?
Definition
Business Support Plan
Term
What is the first level of support plan that gives support for billing issues?
Definition
Enterprise on-ramp
Term
What level of support plan offers the full set of Trusted Advisor checks?
Definition
Business
Term
Can you open tickets in the basic support plan?
Definition
No, you CANNOT open tickets or receive advise based on what you're working on at this tier
Term
What is the first level of support plan that gives you guidance from AWS for what you're working on?
Definition
Developer support plan
Term
What is the support plan that gives you CONTEXTUAL guidance within 1-24 hours?
Definition
Business
Term
What is the support plan that provides GENERAL guidance within 12-24 hours?
Definition
Developer
Term
What is the first level of support plan that gives you access to Trust Advisor free checks, the AWS Health Dashboard, and access to customer service and documentation?
Definition
Basic
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