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professional responsibility and the role that individual practicioners play in elevating the status and reputation of the profession |
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5 Categories of Obligation |
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1) Duty to ourselves
2) duty to clients/subscribers/supporters
3) duty to our organization
4) duty to professional colleagues
5) duty to society |
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protecting and advancing the free flow of accurate and truthful information is essential to serving the public interest and contributing to informed decision making in a democratic society----Be honest and accurate |
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promoting healthy and fair competition among professionals preserves an ethical climate while fostering a robust-business environment |
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disclosure of information |
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open communication fosters informed decision making in a democratic society---avoid deceptive practices |
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client trust requires appropriate protection of confidential and private information |
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avoiding real, potential or perceived conflicts of interest builds the trust of clients, employers and the publics |
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PR professionals work constantly to strengthen the publics trust in the profession---decline representation of clients or organizations that require actions contrary to this code |
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PR pioneer-major advocate for a system of state licensing for PR professionals |
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system of state licensing that would "license" PR professionals---similar to doctors, lawyers. etc. |
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voluntary program that is administered by the Universal Accreditation Board |
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requires 5 years of full-time experience and either a bachelor's degree in communication or equivalent work experience |
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PRSA began accrediting professionals |
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Society of Professional Journalists |
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established a code of ethics:
-seek truth and report it
-minimize harm
-act independently
-be accountable |
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when persuasive communication tries to sell a belief system or political dogma |
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appear to do one thing, but are actually set up to do something else |
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"Astroturf groups"--fake grassroot lobbying groups---do not really represent genuine public interests |
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potential PR legal problems |
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defamation, false/misleading claims, invasion of privacy, copyright violation, trademark infringement, violation of SEC regulations |
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freedom of:
religion,press,speech
right to:
peaceably assemble, petition the govt |
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FCC adopted it in 1949, abolished in 1987
-required broadcasters to provide balanced coverage of controversial issues and a reasonable opportunity for the presentation of contrasting views
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adopted by FCC in 1967, rescinded in 2000
-when an attack on the honesty, character, or integrity of an individual occured over the airwaves during broadcast about an issue of public importance, the broadcaster had to notify the attacked party and offer a reasonable opportunity to respond |
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still active!
-broadcasters must offer all candidates for a particular elected office equal air time |
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PR practicioners are required to protect confidential and private information |
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information not generally known by others and that has economic value that the disclosure or use could compromise |
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damaging a person's reputation in the public eye (written and spoken) ----slander? |
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1) false statement
2) identification of a victim
3) publication
4) level of fault
5) damages |
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1) truth
2) privilege (attorney/client, doctor/patient)
3) fair comment and criticism |
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Herbert sued Lando (producer of 60 minutes) for editing the segment in a way that damaged his character
--> S.C. ruledd that journalists may not block questions about the editorial process in libel cases |
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misappropriation, intrusion, disclosure of private facts, false light |
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using someone else's name, image, likeness, or voice for commercial purposes without consulting them--common with public figures and celebrities
ex: bette midler/ford, guy on folger's container |
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intruding on a person's solitude or private affairs
i.e. trespassing, eavesdropping, using a hidden camera or recorder |
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disclosure of private facts |
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disclosing personal facts about a person---is the information newsworthy? is it the public's right to know? |
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placing someone in a false light in the public eye---libel claim
i.e. photo of a man walking on a street in a shady area suggests that the man himself is shady |
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protects creative works so that the creator can benefit |
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word, name, symbol or design used to identify business products |
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Securities & Exchange Commision
(SEC) |
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regulates financial industries |
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companies that sell securities are required to make timely disclosures to the public
-investors need time to make important investment decisions |
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someone who has access to information that is not publicly available acts on that information to sell stock, often for great profit
**Martha Stewart |
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quiet registration period |
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after a company makes a new securities offering btu before the registration with the SEC has become effective---must be "silent" about offerings |
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Sarbanes-Oxley Act (2002) |
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corporate executives are required to personally certify the accuracy of financial reports |
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"my fault"-best way to deal with a crisis
-take responsibility for actions and tell the truth |
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creators retain some rights but allow anyone to use their work under certain conditions |
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flag burning
nazi parade through Kokie, IL
religious protests at military funerals
obscenity/pornography |
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libel-permanent, printed, broadcast
slander- temporary, spoken, heard by others |
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simple negligence-applied to private citizens
gross negligence/actual malice-applied to public citizens |
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alabama commisioner L.B. Sullivan sued the NY times about a civil rights ad that he claimed "libeled" him
-won $500,000 in Alabama courts |
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a false statement about another which accuses of a crime, immoral act, inability to perform job, having a disease or dishonesty in business---such claims are considered so harmful that malice need not be proved
i.e. woman=whore, doctor=quack |
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two politicians running for office sued a publication for listing them in a web posting titled "Top 10 dumb asses"
-court said there was no provable factual opposition so therefore no libel suit |
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libel in which the harm to reputation is unclear
i.e. Angie Dickinson/Arthur Fellows
-national enquirer claimed they were together, but he was married |
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Food Lion v. Capital Cities/ABC |
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ABC TV producers lied on job applications to do an expose on food handling at Food Lion
-on appeal, food lion lost on fraud but won with regard to breach of loyalty by reporter-employees
--final settlement awarded to FL: $2 |
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walmartsucks.org
ihatedell.net
all entitled to our opinions, cannot be sued for expressing them |
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1981 libel suit against the National Enquirer for accusing her of public drunkenness
-won $1.6 million |
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establishes uniform educational criteria, sets uniform ethical and professional standards, provides for decertification of unethical practicioners, protects consumers from imposters |
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arguments against licensing |
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any licensing is an infringment of first amendment rights, difficult to define PR, criminal and civil laws already exist for malpractice, voluntary accreditation is sufficent to establish standards |
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propaganda and doublespeak |
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"public relations counselor" |
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term adopted by Edward Bernays to diffuse the negative connotation of "propaganda" |
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deliberate and systematic attempt to shape perceptions, manipulate cognitions and direct behavior to achieve a response |
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Triumph of the Will (1934) |
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made by Leni Riefenstahl
-Nazi minister of propaganda, Joseph Goebbels |
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persuade resistant population of an absolute need for war/conflict |
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euphemism, jargon, bureaucratic language, inflated language |
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coined by Orwell in 1984
-war is peace
-freedom is slavery
-ignorance is strength
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substitution of a mild, indirect, or vague expression for one thought to be offensive, harsh or blunt |
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7 people died from cyanide poisioning
-johnson & johnson spent $100mil to recall and replace the product
--J&J behaved so well in crisis that in a year, tylenol sales increased |
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primary ethical guide for PR professionals |
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