Term
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Definition
It is a consumer focused excerise to assess the health of the brand. |
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Term
Two steps to a brand audit? |
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Definition
1.) Brand Inventory
2.) Brand Exploritory |
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Term
What are the 5 key measures that can be used to capture consumers mindset? |
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Definition
brand awareness
brand associations
brand attitudes
brand attachment
brand activity/experience |
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Term
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Definition
return on market investment |
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Term
List 3 qualitative techniques that are used in brand exploratory? |
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Definition
free association
ZMET
story telling
bubble drawings
video observations |
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Term
Marketers used brand name(logo,slogan) as elements of a brand tracking study. What are the specific questions that should be asked when conducting a tracking study? |
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Definition
whom to track and when and where to track |
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Term
Quantitative method techiques that are used in brand exploratory? |
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Definition
typically used numerical rating scales or rankings, include measures of recognition, aided and unaided recall, beliefs, intentions, and behaviors towards the brand. |
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Term
To measure sources of brand equity, brand managers must understand two key areas? |
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Definition
1) how consumers shop for and use products and services.
2)what consumers know, think and feel about various brands |
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Term
What are the two research techiques?What does it enables marketers to construct? |
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Definition
qualitative and quantitative.
It enables them to form mental maps that models the feelings, beliefs and attitudes regarding a brand. |
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Term
Compare qualitative and quantitative techiques? |
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Definition
qualitative measures are best used to provide in depth insight into what specific brands, products and servies mean to consumers. Quantitative are used to obtain general information about consumers. |
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Term
What does BAV stand for and define? |
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Definition
Brand Asset Valuater.
The BAV is the worlds largest data base of consumer-derived information on brands.
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Term
The BAV evaluates brands on 4 key measures called the "Four Pillars" |
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Definition
Differentiation
esteem
relevance
knowledge |
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Term
Brand equity management systems consist of what three components? |
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Definition
Brand equity charter
Brand equity report
Defining brand responsibilites
The creation of senior-level executitive positons incharge of overseeing the two steps above |
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Term
What are comparitive methods? What are the three comparitive approaches? |
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Definition
Help assess the specific benefits of brand equity.
-marketing-based comparitive approaches
-brand-based comparitive approaches
-conjoint analysis
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Term
Brand association beliefs are? |
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Definition
strength
favoribility
uniqueness |
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Term
Explain the basics of how conjoint analysis works? |
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Definition
Survey-based techique that analysis's consumers decisions based on their response with respect to products and brands.
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Term
What are holistic methods and why do we use them? |
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Definition
Holistic methods are used to derive an overall brand value in terms of utility or money. It attempts to "net-out" various considerations to determine the unique contribution of the brand.
-residual approach
-valuation approach |
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Term
Holistic Methods
What is residual approach? |
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Definition
Residual approach considers brand equity to be what remains when preferences for objective charateristic of the product are subtracted from overall brand preference. |
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Term
Holistic methods
Valuation approach |
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Definition
Valuation approach measures brand equity in dollars by determining:
a)cost approach the amount of money tha twould required to reproduce or replace the brand.
b) market approach the incremental cash flows that would arise from the sale of the brand verses those that would arise from the sale of an unbranded product.(Selling Liz Claiborne inorder to focus on marketing for the subbrand Juicy)
c) income approach the net present value of the discounted future cash flows to be derived from the brand. |
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Term
Designing a brand heirarchy |
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Definition
1) Specific products to introduce
2) Number of levels of the brand heirarchy
3) Desired awareness and image at each hierarchy level
4)combining brand elements from different levels
5) Linking brand elements to multiple products |
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Term
Specific products to introduce |
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Definition
principle of growth
principle of survival
principle of synergy
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Term
Number of levels of the brand hierarchy |
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Definition
corporate or company brand (general motors)
family brand (buick)
individual brand (regal)
modifier (GS)
product description (midsize luxury sport sedan automobile)
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Term
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Definition
need to provide the right amount of branding information to consumers. |
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Term
What is the difference between complex and low involvement products? |
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Definition
Complex products requires more levels of hierarchy(cars and computers)
Low involvement products require fewer levels of hierarchy(coffee and stationary) |
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Term
Desired awareness and image at each hierarchy level is? |
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Definition
Principle of relevance
Principle of differentiation
Flagship product |
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Term
Combining brand elements from different levels is? |
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Definition
Principle of prominence
Branding strategy screen
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Term
linking brand elements to multiple products is? |
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Definition
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Term
Corperate Branding:
Corporate image dimensions |
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Definition
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Term
Brand Architecture Guidelines |
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Definition
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Adopt a Strong Customer Focus
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Creat broad, robust brand platforms
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Avoid overbranding and having too many brands
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Selectively employ sub-brands
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Selectively extend brands
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Term
Managing The Corporate Brand
Corporate image campaigns |
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Definition
1. build awareness
2. Create favorable attitudes
3. Link beliefs
4. make a favorable impression
5. Motivate employees
6. Influence public opinion on issues
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Term
Managing The corporate Brand
Corporate Social Responsibility |
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Definition
elization that consumers and others may be interested in issues beyonfd the product, characteristics and associations has prompted much marketing activity to establish the proper corporate image.
(i.e Tom shoes, Ethos water) |
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Term
Managing The corporate Brand
Corporate Name Change |
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Definition
- Rational- Mergers and aquisitions
- Guidelines
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Term
Two Tools that can help a company make decisions regarding branding strategy |
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Definition
- Brand hierarchy
- Brand Strategy
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Term
Comparative methods to assess brand equity? |
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Definition
Brand Based
Marketing based |
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Term
What 3 key steps are involved in a Brand Equity Measurement System |
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Definition
- Conducting Brand Audits
- Designing Brand Tracking
- Establishing Brand Equity Management System
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Term
Define Brand Based Comparative Approach |
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Definition
-Research for new or existing products relating to cost |
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Term
Define Marketing Based Applications
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Definition
Assessing consumer response to different advertising strategies and Explore potential brand extensions by collecting consumer evaluations of a range of concept statements.
-Studying consumers reactions to advertising using surveys.
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Term
Marketing Based Applications disadvantage? |
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Definition
Difficult to discern whether consumer responses to changes in the marketing stimuli are being caused by brand knowledge or by more generic product knowledge. |
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Term
Marketing Based Applications advantage? |
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Definition
• Ease of implementation.
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Term
Brand Based Comparitive Approach advantage? |
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Definition
• Isolates the value of a brand in a very real sense.
• Applicable when the marketing activity under consideration represents a change from past marketing of the brand.
• Achievement of realism. |
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Term
Brand Based Comparitive Approach disadvantage? |
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Definition
Simulations and concept statements may highlight the particular product characteristics enough to make them more salient than they would otherwise be, distorting the results. |
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Term
Designing a Brand Heiarchy
1) Specific products to introduce |
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Definition
Principle of growth: Firms must make cost benefit calculations for investing resources in selling more of a brands existing products to new customers verses launching new products for the brand
Principle of Survival: Brand extension must achieve brand equity in their categories.
Principle of Synergy: Brand extensions should also enhance the equity of the parent brand
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Term
Designing a Brand Heiarchy 2) Number of levels of the brand heirarchy
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Definition
Principle of Simplicity: needs to provide the right amount of branding information for consumers.
Complex Products: i.e. cars and computers
Low Envolvement: i.e coffee
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Term
Designing a Brand Heiarchy
3) Desired awareness and image at each hierarchy level |
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Definition
Principle of relevance
Principle of Differentiation
Flagship product |
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Term
Designing a Brand Heiarchy
4)combining brand elements from different levels |
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Definition
Principle of Prominence
Branding Strategy Screen |
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Term
Designing a Brand Heiarchy
5) Linking Brand Elements to Mulitple Products |
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Definition
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