Shared Flashcard Set

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Power of the Brand
Final
46
Marketing
Undergraduate 3
05/13/2013

Additional Marketing Flashcards

 


 

Cards

Term
What is a brand audit?
Definition
It is a consumer focused excerise to assess the health of the brand.
Term
Two steps to a brand audit?
Definition

1.) Brand Inventory

2.) Brand Exploritory

Term
What are the 5 key measures that can be used to capture consumers mindset?
Definition

brand awareness

brand associations

brand attitudes

brand attachment

brand activity/experience

Term
what is ROMI
Definition
return on market investment
Term
List 3 qualitative techniques that are used in brand exploratory?
Definition

free association

ZMET

story telling

bubble drawings

video observations

Term
Marketers used brand name(logo,slogan) as elements of a brand tracking study. What are the specific questions that should be asked when conducting a tracking study?
Definition
whom to track and when and where to track
Term
Quantitative method techiques that are used in brand exploratory?
Definition
typically used numerical rating scales or rankings, include measures of recognition, aided and unaided recall, beliefs, intentions, and behaviors towards the brand.
Term
To measure sources of brand equity, brand managers must understand two key areas?
Definition

1) how consumers shop for and use products and services.

2)what consumers know, think and feel about various brands

Term
What are the two research techiques?What does it enables marketers to construct?
Definition

qualitative and quantitative.

It enables them to form mental maps that models the feelings, beliefs and attitudes regarding a brand.

Term
Compare qualitative and quantitative techiques?
Definition
qualitative measures are best used to provide in depth insight into what specific brands, products and servies mean to consumers. Quantitative are used to obtain general information about consumers.
Term
What does BAV stand for and define?
Definition

Brand Asset Valuater.

The BAV is the worlds largest data base of consumer-derived information on brands.

 

Term
The BAV evaluates brands on 4 key measures called the "Four Pillars"
Definition

Differentiation

esteem

relevance

knowledge

Term
Brand equity management systems consist of what three components?
Definition

Brand equity charter

Brand equity report

Defining brand responsibilites

The creation of senior-level executitive positons incharge of overseeing the two steps above

Term
What are comparitive methods? What are the three comparitive approaches?
Definition

Help assess the specific benefits of brand equity.

-marketing-based comparitive approaches

-brand-based comparitive approaches

-conjoint analysis

 

 

Term
Brand association beliefs are?
Definition

strength

favoribility

uniqueness

Term
Explain the basics of how conjoint analysis works?
Definition

Survey-based techique that analysis's consumers decisions based on their response with respect to products and brands.

 

Term
What are holistic methods and why do we use them?
Definition

Holistic methods are used to derive an overall brand value in terms of utility or money. It attempts to "net-out" various considerations to determine the unique contribution of the brand.

-residual approach

-valuation approach

Term

Holistic Methods

What is residual approach?

Definition
Residual approach considers brand equity to be what remains when preferences for objective charateristic of the product are subtracted from overall brand preference.
Term

Holistic methods

Valuation approach

Definition

Valuation approach measures brand equity in dollars by determining:

a)cost approach the amount of money tha twould required to reproduce or replace the brand.

b) market approach the incremental cash flows that would arise from the sale of the brand verses those that would arise from the sale of an unbranded product.(Selling Liz Claiborne inorder to focus on marketing for the subbrand Juicy)

c) income approach the net present value of the discounted future cash flows to be derived from the brand.

Term
Designing a brand heirarchy
Definition

1) Specific products to introduce

2) Number of levels of the brand heirarchy

3) Desired awareness and image at each hierarchy level

4)combining brand elements from different levels

5) Linking brand elements to multiple products

Term

Specific products to introduce

Definition

principle of growth

principle of survival

principle of synergy

 

Term
Number of levels of the brand hierarchy
Definition

corporate or company brand (general motors)

family brand (buick)

individual brand (regal)

modifier (GS)

product description  (midsize luxury sport sedan automobile)

 

Term
Principle of simplicity?
Definition
need to provide the right amount of branding information to consumers.
Term
What is the difference between complex and low involvement products?
Definition

Complex products requires more levels of hierarchy(cars and computers)

Low involvement products require fewer levels of hierarchy(coffee and stationary)

Term
Desired awareness and image at each hierarchy level is?
Definition

Principle of relevance

Principle of differentiation

Flagship product

Term
Combining brand elements from different levels is?
Definition

Principle of prominence

Branding strategy screen

 

Term
linking brand elements to multiple products is?
Definition
Principle of commonality
Term

Corperate Branding:

Corporate image dimensions

Definition
  • Common product attributes, benefits, or attitudes:
  •    People and relationships
  • Values and programs
  • corporate credibility
  • corporate likeability
  • corporate trustworthiness
  • Corporate expertise            
Term
Brand Architecture Guidelines
Definition
  • Adopt a Strong Customer Focus
  • Creat broad, robust brand platforms
  • Avoid overbranding and having too many brands
  • Selectively employ sub-brands
  • Selectively extend brands
Term

Managing The Corporate Brand

Corporate image campaigns

Definition

1. build awareness

2. Create favorable attitudes

3. Link beliefs

4. make a favorable impression

5. Motivate employees

6. Influence public opinion on issues

 

 

Term

Managing The corporate Brand

Corporate Social Responsibility

Definition

elization that consumers  and others may be interested in issues beyonfd the product, characteristics and associations has prompted much marketing activity to establish the proper corporate image.

(i.e Tom shoes, Ethos water)

Term

Managing The corporate Brand

Corporate Name Change

Definition
  • Rational- Mergers and aquisitions
  • Guidelines
Term
Two Tools that can help a company make decisions regarding branding strategy
Definition
  • Brand hierarchy
  • Brand Strategy
Term
Comparative methods to assess brand equity?
Definition

Brand Based

Marketing based

Term
What 3 key steps are involved in a Brand Equity Measurement System
Definition
  • Conducting Brand Audits
  • Designing Brand Tracking
  • Establishing Brand Equity Management System
Term
Define Brand Based Comparative Approach
Definition

 

-Research for new or existing products relating to cost

Term

Define Marketing Based Applications

 

Definition

     Assessing consumer response to different advertising strategies and Explore potential brand extensions by collecting consumer evaluations of a range of concept statements.


-Studying consumers reactions to advertising using surveys.


Term
Marketing Based Applications disadvantage?
Definition

 Difficult to discern whether consumer responses to changes in the marketing stimuli are being caused by brand knowledge or by more generic product knowledge.

Term
Marketing Based Applications advantage?
Definition

 

       Ease of implementation.

 

Term
Brand Based Comparitive Approach advantage?
Definition

          Isolates the value of a brand in a very real sense.

          Applicable when the marketing activity under consideration represents a change from past marketing of the brand.

          Achievement of realism.

Term
Brand Based Comparitive Approach disadvantage?
Definition

        Simulations and concept statements may highlight the particular product characteristics enough to make them more salient than they would otherwise be, distorting the results.

Term

Designing a Brand Heiarchy

1) Specific products to introduce

Definition

Principle of growth: Firms must make cost benefit calculations for investing resources in selling more of a brands existing products to new customers verses launching new products for the brand

Principle of Survival: Brand extension must achieve brand equity in their categories.

Principle of Synergy: Brand extensions should also enhance the equity of the parent brand

 

Term

Designing a Brand Heiarchy
2) Number of levels of the brand heirarchy

 

Definition

Principle of Simplicity: needs to provide the right amount of branding information for consumers.

Complex Products: i.e. cars and computers

Low Envolvement: i.e coffee

 

Term

Designing a Brand Heiarchy

3) Desired awareness and image at each hierarchy level

Definition

Principle of relevance

Principle of Differentiation

Flagship product

Term

Designing a Brand Heiarchy

4)combining brand elements from different levels

Definition

Principle of Prominence

Branding Strategy Screen

Term

Designing a Brand Heiarchy

5) Linking Brand Elements to Mulitple Products

Definition

Principle of Commonality

 

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