Term
| Additional Quality Planning Tools |
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Definition
Brainstorming
Force Field Analysis
Nominal Group Technique
Quality Management & Control Tools -Affinity Diagrams, PDPC Process Decision Program Charts, Interrelationship digraphs, tree diagrams, activity network diagrams, matrix |
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Term
| Elements in Risk Register |
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Definition
Prioritized list of Risks, WBS id, Category, Root Cause
Risk Ranking
Risk Owner
Outputs from Qualitative analysis
Agreed response strategies
Actions needed to implement response plans
Cost & schedule activity needed for responses
Contingency plans
Fallback plans
List of residual and secondary risk
Contingency reserves |
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Term
| Quantitative Risk analysis tooks |
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Definition
Sensitivity analysis -i.e. Tornado
Expected Monetary Value
Decision Tree wit EMV
Modeling & Simulation, i.e. Monte Carlo |
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Term
| Elements of Risk Management Plan |
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Definition
Methodology - how to perform the processes
Roles & Responsibilities
Budgeting
Timing & Frequency of Risk processes
Risk Categories- e.g. Technical, PM Risk, Org, Externa
Definition of Risk probability and impact
Revised Stakeholder risk tolerances
Reporting Formats
Tracking methods |
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Term
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Definition
Risk Appetite -acceptable level of uncertainty
Risk Tolerance - Amount of risk
Risk Threshold - acceptable Levels of uncertainty or impact. eg. 5% cost overage is not-acceptable |
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Term
| Elements of Communication Mgmt Plan |
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Definition
Communications Requirements of stakeholders
Purpose for each
Frequency for each
Name of sender & recipients
Format & method of transmission
Method to update Comm. mgt plan
Flowcharts
Glossary of terms |
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Term
| Elements of Stakeholder Mgmt Plan |
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Definition
Relationship between stakeholders
Communications Requirements
Details about distribution of info. Language, detail, etc
Reasons for sending
Frequency
Process to update this plan |
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Term
| Elements of Basis of Estimates |
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Definition
Description of how the estimate was developed
Assumptions made
Contraints
Range of result ie $5000 +-10%
Confidence level |
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Term
| Elements of Cost Management Plan |
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Definition
Unit of measure. Hours, Days, week or lump sum
Organizational links chart of accounts-WBS Control Accounts
Control threshold before action required
Rules of perf. measure. Control Accounts, EAC formula
Report format, Frequency
Process description for Est Cost, Deter. budget, etc
Who will perform? Alternative funding |
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Term
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Definition
High Std Dev = High Risk
+-3 Std Dev = in control, 99.73%
+/- 2 Std Dev = 95%
+/- 1 Std Dev = 68%
Std Dev = (optimistic - pesimistic) / 6 |
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Term
| Schedule Item Dependency Types |
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Definition
Mandatory -aka Hard logic, hard dependency
Discretionary -aka Soft logic, preferred, preferential logic
External
Internal |
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Term
| Conflict Management methods |
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Definition
Implement Ground Rules
Use well grounded PM practices
Regular and effective communication
Clearly define roles and Responsibilities
5 Styles
FORCE/DIRECT = WIN/LOSE
*SMOOTH/ACOMMODATE LOSE/LOSE
*COMPROMISE/RECONCILE -no winner or loser
*COLLABORATE/PROBLEM SOLVE =WIN/WIN
*WITHDRAW/AVOID = LOSE/LOSE |
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Term
| Manage Project Team - Interpersonal Skills used -top 3 |
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Definition
Leadership
Influencing
Effective Decision Making |
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Term
Contract Types
Fixed Price: FFP,FPIF, FP-EPA
Cost Reimbursable: CPFF, CPIF, CPPC, CPAF
Time & Material |
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Definition
FFP= Firm Fixed Price (Least risk to buyer)
FPIF=Fixed Price + Incentive Fee
FP-EPA = Fixed Price + Economic Price Adjustment
CPFF= Cost Plus Incentive Fee
CPPC= Cost Plus Percentage of Cost
CPAF= Cost Plus Award Fee |
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Term
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Definition
Invented Control Chart. Tool of Perform Quality Control
Plan-Do-Check-Act |
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Term
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Definition
| 85% Cost is management's problem. contributed to TQM |
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Term
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Definition
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Term
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Definition
measurement based strategy of continuous improvement
DMADV=Define, Measure, Analyze, Design, Verify:new product
DMAIC= Define, Measure, Analyze, Improve, control |
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Term
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Definition
Fitness for use
Does it meet the quality spec?
Does it satisfy a real need?
Is it reliable and safe? |
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Term
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Definition
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Term
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Definition
| Continuous improvement starting with the people |
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Term
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Definition
1. No formal process
2. Basic process exist
3. Best practices are standardized
4. Best practices are measurable
5. Continuous, sustained improvements realized |
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Term
| Elements of Schedule Management Plan |
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Definition
Schedule Model tool. I.E. MS PROJECT
Accuracy levels. Round to day, hour, etc
Units of measure. hours, days, or weeks
Control threshold before action required. I.E. 5%
Performance Measure Method. I.E. Earned Value |
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Term
| Elements of WBS Dictionary |
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Definition
Code of accounts identifier
Cost estimates
Description of work
Required resources
Organization responsible for completion
Schedule activities associated with milestone
List of schedule milestones
Quality requirements
Acceptance criteria
Technical references
Contract & agreements
Constraints & Assumptions |
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Term
| Elements of Project Scope Statement |
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Definition
Product Scope description
Acceptance Criteria
Deliverables
Exclusions
Contraints
Assumptions |
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Term
| Requirement Traceability Matrix |
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Definition
ID# Description Source Prior. Test Owner Status
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001 Dual currency Proj Objective A User B.O. Approved
002 Cash drawers Proj Objective, B User B.O. approved
003 Windows OS IT B User IT denied |
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Term
| Group Decision making techniques |
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Definition
Unamity = 100% agreement
Majority > 50% agree
Plurality Largest group
Dictatorship > President says so |
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Term
| Group Creativity Techniques |
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Definition
Brainstorming
Nominal Group
Affinity Diagrams
Multicriteria Decision Analysis
IDEA/Mind Mapping |
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Term
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Definition
1. Requirement - Buyer prepares SOW
2. Requisition - RFP, RFQ solicitations requests
3. Solicitation - Venders prepare
4. Award - Vendors choses. |
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Term
| Manager Communication - OPA Output |
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Definition
Stakeholder notification
Project Reports, Issue list
Project Presentations
Project Record - memo, email
Feedback from Stakeholder -document
Lessons Learned - obligation of the PM to hold meetings |
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