Term
| What is the process of human resources management? |
|
Definition
Plan Human Resources management
Acquire Project Team
Develop Project Team
Management project Team |
|
|
Term
| What is the key output of the plan human Resources Management process? |
|
Definition
| Human resources management plan |
|
|
Term
| What are the key outputs of the Acquire Project Team process? |
|
Definition
Project staff assignments
Recourse calendars
Update to project management plan |
|
|
Term
| What is a key output of the Development project Team process? |
|
Definition
Team performance assessments
(evaluating team effectiveness) |
|
|
Term
| What is a key output the Manage Project Team process? |
|
Definition
|
|
Term
| What are some key responsibilities of the sponsor on a project? |
|
Definition
Provide information regarding the initial scope of the project
Issue the charter
Provide funding
May dictate dates
Approve the final project management plan
Approve or reject changes or authorize a change control board
Be involved in risk movement |
|
|
Term
| What are some key responsibilities of the team on project? |
|
Definition
Identify requirement, constraints,
and assumptions
Create the work breakdown structure and
help with project planning
Estimate activities
Participate in risk management
Complete activities Comply with quality
and communications plan
Recommend changes to the project |
|
|
Term
| What re some key responsibilities of the stakeholders on a project? |
|
Definition
Stakeholders may help:
Identify requirements and constraints
Plan the project
Approve changes
Perform the risk management process |
|
|
Term
| What are some key responsibilities of functional managers on a project? |
|
Definition
Participate in planning
Approve the final project management plan
Approve the final schedule
Assist with problems related to team
member performance
Manage activities that happen within
their functional area |
|
|
Term
| What are the key elements of human resources management plan? |
|
Definition
When and how human resource
requirements will be met
Roles and responsibilities
Project organization charts
Staffing management plan |
|
|
Term
| What is included in staffing management plan? |
|
Definition
Staff acquisition plan
Resource calendars
Staff release plan
Staff training needs
Recognition and rewards
Compliance
safety |
|
|
Term
| What are some of the different types of project teams? |
|
Definition
Dedicated
Part time
Partnership
Virtual |
|
|
Term
| What are some of the key activities involved in Developing the project team? |
|
Definition
Holds team building activities throughout the project
Use personnel assessment tolls to learn about the team members
Obtain and provide training where needed
Establish ground rules
Give recognition and rewards
Conduct team performance assessments |
|
|
Term
| What is a team performance assessment? |
|
Definition
| An assessment by the project manager meant to evaluate and enhance the effectiveness of the project team |
|
|
Term
| What are the different types of power? |
|
Definition
Formal (legitimate)
Reward
Penalty (coercive)
Expert
Referent |
|
|
Term
| What are some of the different types of leadership and management style? |
|
Definition
Direct ,Delegating, Facilitating
Bureaucratic, Coaching ,Charismatic
Supporting, Democratic, Autocratic
Consultative, Laissez- faire
Consultative autocratic, Analytical
Consensus, Influencing |
|
|
Term
| List the most common sources of conflict on projects, in order of the most to least common |
|
Definition
Schedules
Project priorities
Resources
Technical opinions
Administrative procedures
Cost
personality |
|
|
Term
| Name some conflict resolution techniques |
|
Definition
Collaborating (problem solving)
Compromising (reconciling)
Withdrawal (avoidance)
Smoothing (accommodating)
Forcing (directing) |
|
|
Term
Define collaborating (problem solving)
Define compromising (reconciling) |
|
Definition
Collaborating: openly discussing difference and incorporating multiple viewpoints to achieve consensus (a win win solution)
Compromising: Finding an outcome that brings some degree of satisfaction to all parties involved (a lose lose solution) |
|
|
Term
Define withdrawal (avoidance)
Define smoothing (accommodating)
Define forcing (directing) |
|
Definition
Withdrawal: Postponing a decision or avoiding the problem
Smoothing: emphasizing agreement rather than difference of opinion
Forcing: Pushing one viewpoint at the expense of another (a win-lose solution) |
|
|
Term
| What are some of the projects managers human resources responsibilities? |
|
Definition
Determine needed resources
Negotiate for optimal availability resources
Create a project team directory
Create project related job descriptions for team members
Make sure roles and responsibilities are clear
Ensure team members obtain needed training
Create recognition and reward systems
Create a human resource management plan |
|
|
Term
| What are project performance appraisals |
|
Definition
| Evaluations of the performance of individual team members |
|
|
Term
|
Definition
A record that lists the project issues their causes and impacts on the project, the person(s) responsible for resolving each issue, the status, and target
resolution dates |
|
|
Term
| What is Maslow’s theory about needs? |
|
Definition
Maslow’s hierarchy of needs states that
people are motivated according to
the following hierarchy of needs:
Self actualization
Esteem
Social
Safety
Esteem
physiological |
|
|
Term
| What theories of management does McGregor describe? |
|
Definition
Theory X: Managers who accept theory believe that people need to be constantly watched and micromanaged
Theory Y: Managers who accept this theory believe that people want to achieve and can direct their own efforts without supervision |
|
|
Term
| What does Herzberg’s theory describe? |
|
Definition
The effects of hygiene factor and motivating agents on motivation
Hygiene factors: working conditions, salary, personal life, work relationships, security, status, etc.
Motivating agents: responsibility, self actualization, professional growth,
recognition, etc. |
|
|
Term
| What is McClelland’s theory of needs? |
|
Definition
McClelland says that each person is most motivated by one of three needs:
Achievement
Affiliation
power |
|
|
Term
| What are the stages of team formation and development? |
|
Definition
Forming
Storming
Norming
Performing
Adjourning |
|
|
Term
| What is multi-criteria analysis? |
|
Definition
Using a set of criteria (such as availability, cost, experience, location, skill set,
knowledge, or training) to evaluate potential team members |
|
|
Term
|
Definition
The tendency to rate people high or low on all factors because of high or low
rating on a specific factor (for example, the tendency to assume that a team
member will be a great project manager because she completes all her assigned activities on time) |
|
|
