Term
1. You are a project manager for an international marketing firm. You are ready to assign
resources to your new project using a work authorization system. Which of the following
statements is not true?
A. Work authorization systems clarify and initiate the work for each work package.
B. Work authorization systems are written procedures defined by the organization.
C. Work authorization systems are used throughout the project Executing processes.
D. Work authorization systems are a tool and technique of the Monitor and Control
Project Work process. |
|
Definition
1. D. Work authorization systems are a tool used during Project Executing processes and are a
subset of the project management information system considered part of the enterprise environmental
factors input of the Monitor and Control Project Work process. They formally
initiate the work of each work package and clarify the assignments. |
|
|
Term
2. You are working on a project and discover that one of the business users responsible for
testing the product never completed this activity. She has written an email requesting that
one of your team members drop everything to assist her with a problem that could have
been avoided if she would have performed the test. This employee reports to a stakeholder,
not to the project team. You estimate that the project might not be completed on time as a
result of this missed activity. All of the following are true except for which one?
A. You should recommend a corrective action to bring the expected future project performance
back into line with the project management plan because of this employee’s
failure to perform this activity.
B. You should recommend a preventive action to reduce the possibility of future project
performance veering off track because of this employee’s failure to perform this
activity.
C. You should recommend a change request, which is an output of the Monitor and
Control Project Work process, to get the project performance back in alignment with
the project management plan.
D. You might have to request a change to the project schedule as a result of this missed
activity. |
|
Definition
2. B. You are in the Monitor and Control Project Work process and should recommend a
change request that can take the form of a corrective action. Preventive actions reduce the
possibility of negative impacts from risk events and do not apply to this situation. |
|
|
Term
3. Which one of the following is the most preferred method of settling claims and disputes
according to the PMBOK® Guide?
A. Arbitration
B. Collaboration
C. ADR
D. Negotiation |
|
Definition
3. D. Negotiation is the preferred method of settling claims or disputes in the Control
Procurements process. |
|
|
Term
4. Which option includes all of the tools and techniques of the Control Procurements process?
A. Contract change control system, expert judgment, inspection and audits, performance
reporting, payment systems, claims administration, and records management system.
B. Contract change control system, procurement performance reviews, inspection and
audits, performance reporting, payment systems, claims administration, configuration
management system, and records management system.
C. Contract change control system, expert judgment, inspection and audits, performance
reporting, payment systems, claims administration, configuration management system,
and records management system.
D. Contract change control system, procurement performance reviews, inspection and
audits, performance reporting, payment systems, claims administration, and records
management system. |
|
Definition
4. D. The tools and techniques of the Control Procurements process are contract change
control system, procurement performance reviews, inspection and audits, performance
reporting, payment systems, claims administration, and records management system. |
|
|
Term
5. You are a project manager for an engineering company. Your company won the bid to add
ramp-metering lights to several on-ramps along a stretch of highway at the south end of the
city. You subcontracted a portion of the project to another company. The subcontractor’s
work involves digging the holes and setting the lamp poles in concrete. The subcontractor’s
performance to date does not meet the contract requirements. Which of the following is not
a valid option?
A. You document the poor performance in written form and send the correspondence to
the subcontractor.
B. You terminate the contract for cause and submit a change request through Control
Procurements.
C. You submit a change request through Control Procurements demanding that the subcontractor
comply with the terms of the contract.
D. You agree to meet with the subcontractor to see whether a satisfactory solution can be
reached. |
|
Definition
5. C. The contract change control system describes the processes you’ll use to make changes to
the contract; it is not a means of communication. The changes might include contract term
changes, date changes, and termination of a contract. |
|
|
Term
6. The Control Procurements process is closely integrated with all of the following processes
except for which one?
A. Direct and Manage Project Work
B. Control Communications
C. Perform Integrated Change Control
D. Control Risks |
|
Definition
6. B. According to the PMBOK® Guide, the Control Procurements process is closely coordinated
with the Direct and Manage Project Work, Control Quality, Perform Integrated
Change Control, and Control Risks processes. |
|
|
Term
7. You are holding a regularly scheduled status meeting for your project. You know all of the
following are true regarding status meetings except which one?
A. Status meetings are a type of communication method, which is a tool and technique of
the Control Communications process.
B. Status meetings are a type of interactive communication.
C. Status meetings are a way to formally exchange information and update the stakeholders
regarding project status.
D. Status meetings should be held throughout the project and at regularly scheduled intervals. |
|
Definition
7. A. Communication methods are a tool and technique of the Manage Communications
process. |
|
|
Term
8. You are performing actions such as collecting and reporting information regarding the
progress of the project and ensuring that the right information is delivered to the right
people at the right time. Which process are you performing?
A. Control Communications
B. Perform Integrated Change Control
C. Monitor and Control Project Work
D. Control Procurements |
|
Definition
8. A. This question describes the Control Communications process, which is concerned with
collecting and reporting information regarding project progress and project accomplishments
to the stakeholders. |
|
|
Term
9. All of the following are tools and techniques of the Control Communications process
except which one?
A. Records management system
B. Information management systems
C. Expert judgment
D. Meetings |
|
Definition
9. A. The tools and techniques of the Control Communications process are information management
systems, expert judgment, and meetings. Records management systems are a tool
and technique of the Control Procurements and Close Procurements processes. |
|
|
Term
10. The Delphi method, technology forecasting, and forecast by analogy are examples of what
category of forecasting methods?
A. Time series
B. Judgmental
C. Causal
D. Econometric |
|
Definition
10. B. The Delphi method, technology forecasting, scenario building, and forecast by analogy
are all in the judgmental methods category of forecasting. |
|
|
Term
11. Your project is progressing as planned. You are conducting a status meeting and are reviewing
items that need resolution. You have asked the owners of these items to report their
progress and are tracking the due dates for their resolution. Which input of the Control
Communications process does this describe?
A. Information management systems
B. Issue log
C. Meetings
D. Work performance data |
|
Definition
11. B. This question describes the issue log input of the Control Communications process. It is
used to track issues, assign owners, track due dates, and more. Options A and C are tools
and techniques of this process, and Option D is an input. |
|
|
Term
12. You are in the Conduct Procurements process. You and your vendor are in the midst of contested
changes and cannot reach a resolution. Which of the following methods should be
your first course of action to resolve this issue?
A. Meet with the vendor until you resolve this on your own
B. Use ADR techniques
C. Take the vendor to court
D. Terminate the contract |
|
Definition
12. B. When you are dealing with contested changes, the PMBOK® Guide says that ADR
(alternative dispute resolution) is the technique you should use to try to reach resolution.
The other options are alternatives after you’ve tried ADR. |
|
|
Term
13. You are a project manager for Bluebird Technologies. Bluebird writes custom billing applications
for several industries. A schedule change has been requested. From the perspective
of the Perform Integrated Change Control, change is concerned with all of the following
except which one?
A. Influencing factors that circumvent the change control process
B. Issuing change requests
C. Reviewing change
D. Maintaining the integrity of baselines |
|
Definition
13. B. Change requests are submitted through other processes like the Monitor and Control
Project Work process, and they are reviewed, tracked, managed, analyzed, and documented
in this process. |
|
|
Term
14. You are a project manager for Bluebird Technologies. Bluebird writes custom billing applications
for several industries. One of your users verbally requests changes to one of the
screen displays. You explain to her that the change needs to go through the change control
system, which is a subset of the configuration management system. You explain that a
change control system does all of the following except for which one?
A. Documents procedures for change requests
B. Tracks the status of change requests
C. Describes the management impacts of change
D. Determines whether changes are approved or denied |
|
Definition
14. D. Change control systems are documented procedures that describe how to submit change
requests. They track the status of the change requests, document the management impacts
of change, track the change approval status, and define the level of authority needed to
approve changes. Change control systems do not approve or deny the changes—that’s the
responsibility of the change control board (CCB). |
|
|
Term
15. You are a project manager for Star Light Strings. Star Light manufactures strings of lights
for outdoor displays. Its products range from simple light strings to elaborate lights with
animal designs, bug designs, memorabilia, and so on. Your newest project requires a
change. You have documented the characteristics of the product and its functionality using
which of the following tools and techniques?
A. Change control system
B. Corrective action
C. Configuration management
D. Updates to the project management plan |
|
Definition
15. C. The key to this question was that the characteristics of the product were documented
with this tool. Configuration management documents the physical characteristics and the
functionality of the product of the project. |
|
|
Term
16. You are a project manager for Star Light Strings. Star Light manufactures strings of lights
for outdoor display. Its products range from simple light strings to elaborate lights with animal
designs, bug designs, memorabilia, and so on. Your newest project requires a change.
One of the business unit managers submitted a change through the change control system,
which utilizes a CCB. Which of the following is true regarding the CCB?
A. The CCB describes how change requests are managed.
B. The CCB requires all change requests in writing.
C. The CCB approves or denies change requests.
D. The CCB requires updates to the appropriate management plan. |
|
Definition
16. C. Change control boards (CCBs) review change requests and have the authority to approve
or deny them. Their authority is defined by the configuration control and change control
process. |
|
|
Term
17. All of the following are activities of the configuration management system except for
which one?
A. Variance analysis
B. Identification
C. Status accounting
D. Verification and auditing |
|
Definition
17. A. The three activities associated with configuration management are configuration
identification, configuration status accounting, and configuration verification and auditing. |
|
|
Term
18. According the PMBOK® Guide, this system centrally manages approved changes and baselines
within a project:
A. Records management system
B. Change control system
C. Work authorization system
D. Configuration management system |
|
Definition
18. D. Configuration management systems are a way to manage approved changes and
baselines. |
|
|
Term
19. You are performing the following activities: comparing actual performance against the
project plan, assessing performance to determine if a corrective action is necessary, identifying
new risks, providing forecasts to update current cost and schedule data, and monitoring
implementation of approved changes. Which process are you in?
A. Perform Integrated Change Control
B. Control Communications
C. Monitor and Control Project Work
D. Control Stakeholder Engagement |
|
Definition
19. C. These are elements with which the Monitor and Control Project Work process is
concerned. |
|
|
Term
20. All of the following are acronyms for other boards that fulfill the same responsibilities as a
change control board except for which one?
A. TAB
B. TRB
C. ARB
D. ERB |
|
Definition
20. C. The other names for CCB’s may include TAB, which stands for technical assessment
board; TRB, which is a technical review board; and ERB, which is an engineering
review board. |
|
|
