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PMP Chp 09
Conducting Procurements and Sharing Information
20
Business
Post-Graduate
10/30/2015

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Term
1. You have been hired as a contract project manager for Grapevine Vineyards. Grapevine
wants you to design an Internet wine club for its customers. Customers must register before
being allowed to order wine over the Internet so that legal age can be established. You
know that the module to verify registration must be written and tested using data from
Grapevine’s existing database. This new module cannot be tested until the data from the
existing system is loaded. You are going to hire a vendor to perform the programming and
testing tasks for this module to help speed up the project schedule. You decide to use an IFB
and include a detailed SOW. This is an example of which of the following?
A. Source selection criteria
B. Seller proposals
C. Advertising
D. Procurement documents
Definition
1. D. Procurement documents include bids, quotations, RFIs, IFBs, RFPs, RFQs, and so on as
you learned in the Plan Procurement Management process. They are an input of the Conduct
Procurements process.
Term
2. Receivers in the communication model filter their information through all of the following,
except:
A. Culture
B. Knowledge of subject
C. Habits
D. Language
Definition
2. C. Receivers filter information through cultural considerations, knowledge of the subject
matter, language abilities, geographic location, emotions, and attitudes.
Term
3. You have accumulated project information throughout the project and need to distribute
some important information you just received. Which of the following is not an information
distribution tool?
A. Project reports
B. Electronic databases
C. Electronic mail
D. Manual filing system
Definition
3. A. Project reports describe project status and are an item that is distributed, not a distribution
tool.
Term
4. You know that the next status meeting will require some discussion and a decision for a
problem that has surfaced on the project. To make the most accurate decision, you know
that the number of participants in the meeting should be limited to:
A. 1 to 5
B. 5 to 11
C. 7 to 16
D. 10 to 18
Definition
4. B. Group sizes of 5 to 11 participants make the most accurate decisions.
Term
5. You are holding end-of-phase meetings with your team members and key stakeholders to
learn what has hindered and helped the project team’s performance of the work. All of the
following are true regarding this situation except for which one?
A. These meetings are called lessons learned meetings. Lessons learned documentation is
part of the organizational process assets output of the Manage Communications process.
These meetings are also a good team-building activity.
B. The information learned from these meetings concerns processes and activities that
have already occurred, so it will be most useful to document the lessons learned and
use it for future projects.
C. The project-reports component of the organizational process assets updates output
includes status meetings and lessons learned.
D. These meetings should be documented and should always include the cause of the
issue, the reasons for corrective actions, and other appropriate information about the
issues.
Definition
5. B. Lessons learned (which is what this question describes) are useful for activities and processes
for the current project as well as future projects.
Term
6. You are a project manager for Dakota Software Consulting Services. You’re working with
a major retailer that offers its products through mail-order catalogs. The company is interested
in knowing customer characteristics, the amounts of first-time orders, and similar
information. As a potential bidder for this project, you worked on the RFP response and
submitted the proposal. When the selection committee received the RFP responses from all
the vendors bidding on this project, they used a weighted system to make a selection. Which
tool and technique is this a part of?
A. A proposal evaluation technique in the Conduct Procurements process
B. A seller proposal technique in the Conduct Procurements process
C. A make-or-buy decision technique in the Conduct Procurements process
D. A procurement negotiations technique in the Conduct Procurements process
Definition
6. A. Weighted systems are a type of proposal evaluation technique, which is one of the tools
and techniques of this process used to evaluate vendors based on selection criteria defined
by the organization.
Term
7. You have been asked to submit a proposal for a project that has been put out for bid. First
you attend the bidder conference to ask questions of the buyers and to hear the questions
some of the other bidders will ask. Which of the following statements is not true?
A. Bidder conferences are also known as contractor conferences.
B. Bidder conferences also known as vendor conferences.
C. Bidder conferences are also known as prebid conferences.
D. Bidder conferences are also known as procurement conferences.
Definition
7. D. Bidder conferences are also known as vendor conferences, pre-bid conferences, and
contractor conferences, according to the PMBOK® Guide.
Term
8. You have been asked to submit a proposal for a project that has been put out for bid. Prior
to submitting the proposal, your company must register so that its firm is on the qualified
seller list. Which of the following statements is true?
A. The qualified seller list provides information about the sellers and is a tool and technique
of the Conduct Procurements process.
B. The qualified seller list provides information about the project and the company that
wrote the RFP and is an output of the Conduct Procurements process.
C. The qualified seller list provides information about the project and the company that
wrote the RFP and is a component of the procurement documents input of the Conduct
Procurements process.
D. The qualified seller list provides information about the sellers and is a component of
the organizational assets input to Conduct Procurements.
Definition
8. D. Qualified seller lists are a component of the organizational assets input of Conduct
Procurements. Their purpose is to provide information about the sellers.
Term
9. Which of the following tools and techniques of the Conduct Procurements process is used
to check and compare proposed pricing to the benchmark?
A. Expert judgment
B. Seller rating systems
C. Independent estimates
D. Proposal evaluation technique
Definition
9. C. Independent estimates, also called should cost estimates, are a way to check proposed
pricing.
Term
10. During the opening rounds of contract negotiation, the other party uses a fait accompli tactic.
Which of the following statements is true about fait accompli tactics?
A. One party agrees to accept the offer of the other party but secretly knows they will
bring the issue back up at a later time.
B. One party claims the issue was documented and accepted in the issue log but they’re
willing to reopen it for discussion.
C. One party claims the issue under discussion has already been decided and can’t be
changed.
D. One party claims to accept the offer of the other party, provided a contract change
request is submitted describing the offer in detail.
Definition
10. C. Fait accompli is a tactic used during contract negotiations where one party convinces the
other that the particular issue is no longer relevant or cannot be changed.
Term
11. The tools and techniques of the Conduct Procurements process include all of the following
except which one?
A. Bidder conferences
B. Market research
C. Advertising
D. Analytical techniques
Definition
11. B. Market research is a tool and technique of the Plan procurement Management process.
The tools and techniques of Conduct Procurements are bidder conference, proposal evaluation
techniques, independent estimates, expert judgment, advertising, analytical techniques,
and procurement negotiations.
Term
12. The purpose of a quality audit includes all of the following except which one?
A. To determine which project processes or activities are inefficient or ineffective
B. To examine the work of the project, or the results of a process, and accept the work
results
C. To improve processes and reduce the cost of quality
D. To improve processes and increase the percentage of product or service acceptance
Definition
12. B. The acceptance of work results happens later during the Validate Scope process, not
during Perform Quality Assurance.
Term
13. You are a contract project manager for a wholesale flower distribution company. Your
project involves developing a website for the company that allows retailers to place their
flower orders online. You will also provide a separate link for individual purchases that are
ordered, packaged, and mailed to the consumer directly from the grower’s site. This project
involves coordinating the parent company, growers, and distributors. You’ve discovered a
problem with one of the technical processes needed to perform this project. You decide to
perform root cause analysis to determine the cause of this problem and recommended preventive
actions. Which of the following is true?
A. You are using the process analysis technique.
B. You are using the quality audit technique.
C. You are using the root cause identification technique.
D. You are using a design of experiments tool and technique.
Definition
13. A. The process analysis tool and technique in the Perform Quality Assurance process
includes root cause analysis to analyze a problem and solution and to create preventive
actions.
Term
14. You are using the Quality Management and Control Tools tool and technique of the
Perform Quality Assurance process that will help you establish expected values for the
dependent relationships in the hierarchy. Which tool within this tool and technique are you
using?
A. Affinity diagrams
B. PDPC
C. Tree diagrams
D. Interrelationship digraphs
Definition
14. C. Quality Management and Control Tools includes affinity diagrams, process decision
program charts, interrelationship digraphs, tree diagrams, prioritization matrices, activity
network diagrams, and matrix diagrams.
Term
15. You are working on a project and discover that one of the business users responsible for
testing the product never completed this activity. She has written an email requesting that
one of your team members drop everything to assist her with a problem that could have
been avoided if she had performed the test. This employee reports to a stakeholder, not to
the project team. All project team members and stakeholders are co-located. Because your
team also needs her to participate in an upcoming test, you decide to do which of the following?
A. You decide to record the issue in the issue log and bring it up at the next status meeting.
Everyone can benefit from understanding the importance of stakeholders fulfilling
their roles and responsibilities on the project.
B. You decide to record the issue in the issue log and then phone the stakeholder to
explain what happened. You know speaking with the stakeholder directly is the most
effective means for resolving issues.
C. You decide to have a face-to-face meeting with the stakeholder because this is the most
effective means for resolving issues with them.
D. You decide to email the stakeholder and explain what happened in a professional manner
so you can incorporate their response in the next status report.
Definition
15. C. Face-to-face meetings are the most effective means for resolving stakeholder issues,
provided these meetings are practical.
Term
16. Your project is progressing as planned. The project team has come up with a demo that the
sales team will use when making presentations to prospective clients. You will do which of
the following at your next stakeholder project status meeting?
A. Preview the demo for stakeholders, and obtain their approval and sign-off.
B. Report on the progress of the demo, and note that it’s a completed task.
C. Review the technical documentation of the demo, and obtain approval and sign-off.
D. Report that the demo has been noted as a completed task in the project information
system.
Definition
16. B. Status meetings are to report on the progress of the project. They are not for demos or
show-and-tell. Option C is not correct because stakeholders are not concerned about the
content of the technical documentation; they need to know that a qualified technician has
reviewed the technical documentation and that the documentation task is accurate and
complete.
Term
17. Negotiated draft contracts that will be used as the final contract are a requirement of which
of the following outputs of the Conduct Procurements process?
A. Agreements
B. Project document updates
C. Procurement statement of work
D. Selected sellers
Definition
17. D. The selected sellers output requires a negotiated contract.
Term
18. According to the PMBOK® Guide, this party is responsible for managing stakeholder
expectations.
A. Project manager, because actively managing stakeholder expectations will reduce
project risk and help unresolved issues get resolved quickly.
B. Project sponsor, because the overall success or failure of the project rests on this
individual.
C. All stakeholders have the responsibility to make sure their expectations are managed
and they receive the proper information at the right time.
D. Project manager and the project team members together have the responsibility because
the project manager alone cannot manage all the stakeholders on a large, complex
project.
Definition
18. A. The project manager alone is responsible for managing stakeholder expectations.
Term
19. This activity can become its own process with inputs and outputs on large or complex
projects.
A. Independent estimates
B. Procurement negotiations
C. Procurement agreements
D. Proposal evaluations
Definition
19. B. Procurement negotiations, a tool and technique of Conduct Procurements, can become
its own process with inputs and outputs for large or complex projects.
Term
20. Which of the following statements is false regarding contract life cycles?
A. The requirement phase is the first contract life cycle phase and is performed during
the Plan Procurement Management process. The buyer prepares the SOW during this
phase.
B. The award phase is the fourth contract life cycle phase and is performed during the
Conduct Procurements process. The buyer awards the contract in this phase.
C. The solicitation phase is the third contract life cycle phase and is performed during the
Conduct Procurements process. This phase receives the bids and proposals and applies
evaluation criteria to each in order to score or rank the responses.
D. The requisition phase is the second contract life cycle phase and is performed during
the Plan Procurement Management process. The buyer prepares the RFP during this
phase.
Definition
20. C. The requirements phase is where the SOW is prepared. The fourth phase is where the
contract is awarded. The solicitation phase is where bids and proposals are prepared. However,
evaluation criteria is not applied and reviewed until the award phase. The requisition
phase is where the RFP is prepared.
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