Term
| Lewin's Model of Change Process Theory |
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Definition
Unfreezing Moving Refreezing |
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Term
| 5 disciplines to establish a prosperous learning environment from Peter Senge's The Fifth Discipline... |
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Definition
Systems Thinking Mental Models Personal Mastery Team Learning Shared Vision |
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Term
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Definition
A=needs Assesment D=Program Design D=Program Development I=Implementation of Programs E=Evaluation |
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Term
| How do you compose SMART objectives? |
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Definition
S=Specific M=Measurable A=Action-oriented R=Realistic T=Timely |
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Term
| Blooms's Taxonomy(six levels of cognitive learning) |
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Definition
Knowledge Comprehension Application Analysis Synthesis Evaluation |
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Term
| What are 4 common learning curves? |
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Definition
-Decreasing returns -Increasing returns -S-Shaped -Plateau |
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Term
| What are 4 strategies of learning? |
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Definition
1. Funnel Strategy (deductive reasoning) 2. Inverted Funnel (inductive reasoning) 3. Tunnel Strategy 4. Hour Glass (Spool Method) |
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Term
| B.F. Skinner's 4 different intervention strategies that could alter behavior are... |
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Definition
Positive Reinforcement Negative Reinforcement Punishment Extinction |
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Term
| 4 Orientation objectives... |
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Definition
-Obtain an understanding of job -Establish relationships with co-workers -Gain a feeling of belonging -Learn non-job procedures |
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Term
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Definition
-an extension of orientation -new employee integration that lasts 6-12 mo. -learn more about employees to further assimilate into organization |
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Term
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Definition
-Learning how to use equipment in a non-stressful environment separate from actual working environiment (off-line instruction) -Off-line instruction shows employees how to do the job before actually doing it |
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Term
| Kirkpatrick's 4 evaluation methods |
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Definition
1. Reaction-checklists, interviews, questionaires 2. Learning-pre and post measures to meassure impact of training 3. Behavior-360 feedback 4. Results-improved productivity, better quality, lower costs |
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Term
Techniques to Isolate Effect of Training on Performance |
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Definition
-use of control groups -trend-line analysis -forecasting -participant est. -supervisor est. -mgmt est. -customer input -expert est. |
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Term
What are the 5 stages in the Career Develpment Model? |
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Definition
1. Occupational Preparation 2. Organizational Entry 3. Early Career Establishment and Achievement 4. Mid-Career 5. Late Career |
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Term
| What are the three underlying principles of all the Theories of Motivation? |
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Definition
1. all human behavior is caused 2. all behavior is directed toward achieving a goal 3. each person is unique because of different heredity and environment |
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Term
| Maslow's Hierarchy of Needs |
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Definition
Top-Self-actualization Esteem Belonging and Love Safety and Security Bottom-Basic Physical Needs |
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