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Pharmacy Management
pharm manage
87
Accounting
Graduate
05/01/2012

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Term
Fixed costs:
Definition
Sum of all costs required before you can produce the first unit (product)/ (session).
Remains constant regardless of the level of activity
Term
Examples of Fixed costs
Definition
Training cost,
Marketing Initiative Development, Renovations,
Equipment
Term
Variable unit/session costs:
Definition
Cost that varies directly with unit/session produced.
Term
Examples of Variable unit/session costs:
Definition
Supplies
(i.e. monitoring, education materials),
Pharmacist’s time
Term
Expected unit/session sales:
Definition
Number of units/sessions projected to be sold over a specified period of time.
Term
Unit/session price:
Definition
Amount of money charged to customer for each unit/session.
Price is what you charge
Costs is you expense for providing the service
Term
Total variable costs =
Definition
(Variable Unit Costs)(# of Units Sold)
Term
Total cost =
Definition
(Fixed Costs) + (Total Variable Costs)
Term
Total revenue =
Definition
(Expected Sales)(Unit Price)
Term
Profit (or Loss):
Definition
Monetary gain or loss from revenues after subtracting all associated costs.
Term
Formula: Profit (Loss) =
Definition
(Total Revenue - Total Costs)
Term
Break Even:
Definition
Number of units that must be sold in order to produce a profit of zero.
Term
Formula Break even =
Definition
(Fixed Cost)/(Unit Price - Variable Unit Cost)
Term
3 Assumptions of the Break Even Analysis:
Definition
1.Only one product/service or a constant mix of products/services

2.Volume is only factor affecting variable costs

3.Inventory does not change significantly from period to period
 i.e., quantity produced = quantity sold
Term
Margin of Safety:
Definition
oUsed in assessing the risk of a production plan.
The higher the number, the less risk involved (Expressed as a Percentage)
Term
Formula Margin of Safety =
Definition
(Budgeted Sales - Break-Even Sales)/(Budgeted Sales)

•Anything less than 10% is risky
Term
Break Even Analysis depends on 4 things:
Definition
1.Fixed production costs
2.Variable production costs
3.Product/service unit/session price
4.Product/service expected unit/session sales (projected sales)
Term
3 things to do if you Don't Break Even:
Definition
1. Reduce Fixed Costs
-lower rent
-more judicious use of utilities
-purchase less expensive equipment

2. Reduce Variable Costs
-Negotiate for a better price on supplies/inventory.
-Reduce time it takes to produce each unit/session

3. Increase selling price
Term
3 important questions to ask in Break Even analysis
Definition
1. At which volume of units sold will the variable and fixed costs of production be covered?

2. Given our projected sales volume, how much do we have to charge to break even in 12 months?

3. at which point does production stop just costing money and start generating profit?
Term
Informatics is…
Definition
the use of computers to manage data and information
Term
Biomedical and Health Informatics is
AKA:
Medical informatics
Biomedical informatics
or Health informatics

is
Definition
the “optimal use of information, often aided by the use of technology, to improve individual health, health care, public health, and biomedical research”
Term
Bioinformatics –
Definition
application of informatics to cellular and molecular biology
Term
Imaging informatics –
Definition
application of informatics to the management of images in health care
Term
Public health informatics –
Definition
application of informatics in areas of public health (surveillance, reporting, and health promotion)
Term
Consumer health informatics –
Definition
application of informatics to support the patient’s health activities
Term
Clinical Informatics

Often used interchangeably with medical informatics -
Definition
is the application of informatics to specific health care disciplines (pharmacy, nursing, medicine, dental)


medical informatics:(the application of informatics in health care settings to the care of individual patients)
Term
Pharmacy informatics:
Definition
“… the use and integration of data, information, knowledge, technology, and automation in the medication-use process for the purpose of improving health outcomes…”
Term
Framework for Strategic Action
Definition
1.DATA
2.People
3.Systems
4. Informatics

1. Inform clinical practice – information tools to POC

2. Interconnect clinicians – Records follow patient

3. Personalize care – ↑ consumer access & involvement

4. Improve population health – monitoring, measuring, and implementing
Term
1. Define and describe the core components of computing systems
Definition
• ” Inputs
• Outputs
• Memory
• Storage
• Processing: “The Brain
Term
Theorem of Informatics
Definition
Combination of Provider and technology is better than either alone.
Term
patient specific
Definition
can include medication and medical histories, laboratory test results, and other information that is unique to the specific patient
Term
Knowledge based
Definition
forms the scientific basis of health care
includes the understanding of how drugs work in the body, referential information (about medications, disease processes, procedures, etc.), clinical practice guidelines, and many other domains of health/medical knowledge found in health professions textbooks and journals
Term
Difference between Pharmacy informatics and Other definitions.
Definition
the use and integration of data, information, knowledge, technology, and automation in the MEDICATION - USE PROCESS for the purpose of improving health outcomes…”

Similar to other definitions. Tools and technology to imporve health outcomes.
In pharmacy we focus more on med use process. And thats the DIFFERENCE.
Term
HHS is
Definition
Human Health Services: a big branch of government with CMS (centers for medicare medicaid Service) inside it.
they came up with the strategy for biomed health informatics
Term
CPOE is
Definition
• Computerized Prescriber Order Entry (CPOE): Direct entry of orders from medications, procedures, and radiology or laboratory tests by a licensed prescriber; orders are transmitted to the appropriate location.
Term
Most preventable ADEs and Potential ADEs occur in
Definition
1. Ordering
2. Dispensing
Term
Slip is
Definition
is not intentional, the execution of a good plan gone wrong
Term
Mistake is
Definition
intentional execution of a bad plan gone right
Term
CDSS
Definition
• Clinical Decision Support System (CDSS): Provides clinicians with clinical knowledge and’or patient related information, intelligently filtered or presented at appropriate times, to enhance patient care.
Term
3 things the CDSS does best
Definition
helps:

o Augment Decision making
o Update on change in patient status
o Prevent negative action
Term
Describe the 5 “rights” of CDSS
Definition
• Right information
• Right person
• Right CDSS intervention format
• Right channel
• Right time in workflow
Term
Alert Fatigue:
Definition
Receiving so many unnecessary alerts that you begin to ignore them allowing a critical alert to get by.
Term
potential roles for pharmacists in CPOE/CDSS
Definition
• Medication expert
• Design, implementation, customization, maintenance
o Drug information
o Dosing regimens
o Treatment protocols
o Dose range
o Drug interactions
• Interpretation of CDSS during prescribing
• Training of other users
• Longitudinal safety monitoring
o e-iatrogenesis
• Less time verifying = More time to intervene?
• Establishing and monitoring process metrics
o Order entry and verification time
o First dose turnaround time
o Calls for clarification/correction
• Review and follow-up of overrides and errors
Term
most errors in the pharmacy are from
Definition
1.Order entry
2. getting drug
Term
E PRESCRIBING: What it is and what it is NOT:
Definition
must be used through internet:
Transmission, using electronic media, of prescription or prescription related information between a prescriber, dispenser, pharmacy benefit manager (PBM), or health plan, either directly or through an intermediary, including an e-prescribing network
WHAT IT IS NOT!
Does not include printed prescriptions or electronic faxes
Term
SureScript
Definition
created the same network Idea that pharmacies and prescribers use todday to send electronic prescriptions via pharmacies and such. Like a bank atm using your card at different bank atms
Term
Connectivity vs actively participating
Definition
Connectivity is: Pharmacy and computer system has the ABILITY to send electronic prescription messages

Active participating = is actually doing it
Term
4 uses of NCPDP SCRIPT
Definition
NCPDP is used for
1.both request and response for prescription history,
2.prescription routing (send new prescription)
3. prescriber status request and response
4. refill and renewals
Term
ACS X12 270
Definition
Request for Prescription benefit
Term
ACS X12 271
Definition
Response for Prescription benefit coverage
Term
C2’s u cant call or fax unless hospice

E prescription DEA regulates it and is concerned about:
Definition
1.They wanna make sure only authorzed people do this.
2. U have confidence on the prescrip is the person
3. Record process is reliable.
Term
AUTOMATION CONSIDERATIONS
6 parts
Definition
1.One size does not fit all
2.Long-term partner for business growth
3.Efficiency opportunity for entire pharmacy
4. Lost time and space from remodeling
5. Protection of initial investment
6. Strength of the business partner to provide ongoing integration, interfacing, training, and service
Term
how many % of pharmacies have IVR?
Definition
90%
Term
ADR
Definition
an effect which is noxious and unintended and which occurs at doses used in man for prophylaxis,diagnosis or therapy.
Term
Non preventable ADR
Definition
No mistake was made
Term
Preventable Adverse Drug Event
Definition
Mistake WAS made
Term
Potential ADE
Definition
Should have had an ADE but did not happen
Term
Clinical rules, assess 3 conditions. what are they?
Definition
1. orders for known antidotes
2. Laboratory abnormalities
3. laboratory abnormalities with certain drugs
Term
What Clinical Rules DON'T DO
Definition
1. doesn't capture symptom data
2. ADE that resolve without treatment
3.hand written clinical notes
4. chart review
Term
Counting system advantages
Definition
advantages:
-foot print smaller generally for most counting systems
-scalable like automed (u can go from single to multiple. add mroe capacity)
Term
Disadvantages of Counting systems
Definition
downsides:
require interactivity to use them
dont interface with pharm systems.
not able to free time as much
dont label or cap meds
Term
ATM dispensing machines
advantages
Definition
better than drive thru.

advantage convenience factor for patients and can specifiy if need to see a pharmacist
some allow u to drop off script while pharmacy closed.
-after hours for pharmacy
Term
ATM dispensing machines DISADVANTAGES
Definition
-controversy by pass pharmacy
Term
Carosel advantages
Definition
-takes up less space than what youd think than shelving
-helps with safety and accuracy cuz barcode and sync with pharmacy systems and med needs are.
more
Term
Carousl disadvantages
Definition
-expensive
-need a certain size room
-need to put meds in bin and scan barcode. theres a possible error if a human filled it wrong
Term
Auto dispensing cabinets advantages
Definition
-tracks who what med time and all the info
-identify med stealers.
-patient profile to select meds: given last dose med drops and cant give. uses med profile to control med administration
Term
Auto dispensing cabinets DISADVANTAGES
Definition
-busy floor. stack up next to device
-cubies ae human filled so can have error
-
Term
smart pumps advantages
Definition
50% errors of life threatening ades

program pump to set rate

advantage
-they let u pick the rate instead of program rate
-

smart pump uses a med library to make sure u cant enter a wrong rate.

rate and dose limits

hard stop makes u change the range
if u dont have a hard stop they arent as effective at preventing errors
Term
smart pump disadvantages
Definition
-can misprogram pumps
-have to get all sites of care thru pand T comittee to decide what goes in library
Term
iv automation advantages
Definition
more accurate
faster
chemo safe
labor source
audit trail better cuz document everything
Term
iv auto disadvantage
Definition
expensive
iv tech lose job and works on device
can be slow
Term
Core compoenets of EMR
Definition
-CDSS
_CPOE
-Pharmacy
-clinical document
eMAR =Where they document that they give their medications
Term
CMV
Definition
Controlled Medical Vocabulary:
is the software that standardize a code for allergy as PCN In both clinical decision and such.
Term
CDR
Definition
Clinical Data Repository
-within emr; real time transaction processing dadbase of patient clinical information
Term
EMR
Definition
Electronic medical record: ur health as delivered owned by a single location.
Term
EHR
Definition
Electronic health record = as opposed to med record combines all info from multiple medical records. = more
comprehensive. Cradle to grave


An electronic record of health-related information on an individual that conforms to nationally recognized interoperability standards and that can be created, managed, and consulted by authorized clinicians and staff, across more than one health care organization
Term
Interoperability
Definition
The ability of different information technology systems and software applications to communicate, to exchange data accurately, effectively, and consistently, and to use the information that has been exchanged
Term
true interoperability?
Definition
almost nonexistent still
Term
PHR
Definition
An electronic record of health-related information on an individual that conforms to nationally recognized interoperability standards and that can be drawn from multiple sources while being managed, shared, and controlled by the individual

PHR = a record that’s maintained BY THE PATIENT. Or the caregiver takes care of it.

(Personal Health Record)
PHR – patient controlls and give and rescend who has access to it.
Term
HIE
Definition
(Health Information Exchange)
The electronic movement of health-related information among organizations according to nationally recognized standards
HIE-
movement of the messages between the organizations.
Term
NHIN
Definition
= network Health info network. Global atm network sharing

connects to EHR not EMR
Term
US EMR adoption stage
Definition
MOST AT STAGE 3 or lower

Stage 0 to 7. u have increased functionality. Better care provision for patients.
Bottom to top u can see % most at stage 3 or lower.
Term
Meaningful use = 3 components
Definition
E.H.R. + Hie +quality reporting

Helps providers make better care decision is part of meaningful use.
Software should tell them what to do. \
Term
3 C's of Web 1.0
Definition
Content communication and commerce = 3 C’s
Term
Darwikinism=
Definition
web 2.0 world. The fittest info most accurate info should be what survives.
Term
is deja view a true podcast?
Definition
no True podcasts don’t have video.
Term
Apomediateion
vs intermediateion
Definition
users rely on trusted friend or colleague to identify the info?


Intermediay stand between patient and info they need and stand in front as a GATE keeper.

Apomediation helps guide you to the information.
Supporting users have an ad free experience!