Term
| The Communication Process |
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Definition
| Sender-Message-Channel-Receiver-Feedback (REPEAT) |
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Term
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Definition
| The person who originates or imparts a communication message. |
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Term
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Definition
| The substance, or information, being transferred in communication. |
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Term
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Definition
| A gesture, action, sound, written or spoken word, or visual image used in transmitting information. |
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Term
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Definition
| The person to whom a communication message is sent. |
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Term
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Definition
| The return of information, or a message, in the communication process. |
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Term
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Definition
| The setting, or circumstances, in which communication occurs. |
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Term
| Communication Types and Methods |
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Definition
| Three primary types- Verbal, Written, and Nonverbal. |
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Term
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Definition
The imparting of interchanging of thoughts, opinions, or information through the use of spoken words.
Face-to-Face and Telephone-Based. |
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Term
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Definition
| Alteration in pitch or tone of the voice. |
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Term
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Definition
| The property of sound that is determined by the frequency of sound-wave vibrations reaching the ear. |
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Term
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Definition
| The loudness of a communication. |
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Term
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Definition
| The manner in which someone utters a word. |
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Term
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Definition
| Clarity and distinctness of pronunciation in speech. |
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Term
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Definition
| The imparting or interchanging of thoughts, opinions, or information through the use of written words. |
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Term
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Definition
| The imparting or interchanging of thoughts, opinions, or information without the use of spoken words. |
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Term
| Barriers to Communication |
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Definition
| Language, Hearing Impairment, and Illiteracy. |
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Term
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Definition
| 20-23% of American adults (age 16 or older) rank at Level 1- the lowest level of literacy. |
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Term
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Definition
| Unconscious mental process used to protect one's ego. |
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Term
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Definition
| A defense mechanism characterized by refusal to acknowledge painful realities, thoughts, or feelings. |
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Term
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Definition
| A defense mechanism in which there is an unconscious shift of emotions, affect, or desires from the original object to a more acceptable or immediate substitute. |
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Term
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Definition
| A defense mechanism used to protect oneself from the emotional stress and anxiety associated with confronting painful personal fears or problems; characterized by excessive reasoning. |
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Term
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Definition
| A defense mechanism whereby one's own attitudes, feelings, or suppositions are attributed to others. |
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Term
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Definition
| A defense mechanism whereby one's true motivation is concealed by explaining one's actions and feelings in a way that is not threatening. |
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Term
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Definition
| A defense mechanism characterized by action at the opposite extreme of one's true feelings, as overcompensation for unacceptable impulses. |
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Term
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Definition
| A defense mechanism characterized by reverting to an earlier or less mature pattern of feeling or behavior. |
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Term
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Definition
| A defense mechanism characterized by the exclusion of painful impulses, desires, or fears from the conscious mind. |
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Term
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Definition
| A defense mechanism in which unacceptable instinctual drives and wishes are modified to take more personally and socially acceptable forms. |
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Term
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Definition
1. Right patient.
2. Right medication.
3. Right strength.
4. Right route.
5. Right time. |
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Term
| Patient's Bill of Rights (Passed by congress in 2005) |
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Definition
| Guarantees the patient to the best care available for their health needs and be treated with courtesy and respect... among many other things. |
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