Term
The dual mission of the ____ results in each Airman holding membership for his or her state as well as for the government. |
|
Definition
|
|
Term
The mission of the ____ is to provide Citizen Airmen to defend the United States and to protect its interests through air and space power to achieve the overall Air Force Mission. |
|
Definition
|
|
Term
Provide faster/simpler personnel support, integrate the delivery of HQ AFPC services to everyone, and support deployed operations are the key objectives of the ____. |
|
Definition
Total Force Service Center (TFSC) |
|
|
Term
The mission of the ____ is to provide quality personnel support, through the administration of personnel programs, in both peacetime and wartime, to commanders, Air Force members and their families. |
|
Definition
Force Support Squadron (FSS) |
|
|
Term
What are the four elements of the Military Personnel Section? |
|
Definition
Career Development, Human Resources, Force Management, Customer Support |
|
|
Term
The CSS will administer unit personnel programs and other programs deemed essential by whom? |
|
Definition
|
|
Term
How are CSS personnel trained? |
|
Definition
Military Personnel Section in-house training |
|
|
Term
A unit that is not within 1 hour driving time (one way) of its servicing MPS is a ____. |
|
Definition
Geographically Separated Unit (GSU) |
|
|
Term
____ is an extension of the MPS at locations where the population does not warrant establishing an MPS. It will not be established on the same base as the hose MPS. |
|
Definition
Satellite Personnel Activity (SPA) |
|
|
Term
What is the process of distributing products/reports/Reports on Individual Personnel (RIPs) etc. via e-mail from the Military Personnel Section to the units or squadrons within the base called? |
|
Definition
|
|
Term
This element includes Duty Status, Evaluations, Awards and Special Programs, Special Duty Assignment Pay (SDAP), Classification Actions, Duty Changes and Adverse Actions. |
|
Definition
Force Management Operations |
|
|
Term
This element manages the base-level personnel data systems, manages associated retrieval products, manages FSS portion of the Case Management System (CMS). |
|
Definition
Human Resources Systems Management |
|
|
Term
This element includes Assignments, Promotions, Reenlistments, Retraining, Retirements, Separations, Career Status Bonus (CSB), Personnel Reliability Program (w/o nukes) and High Year Tenure (HYT). |
|
Definition
|
|
Term
This element includes Defense Enrollment Eligibility Reporting System (DEERS), Identification (ID) Cards, Virtual Record of Emergency Data (vRED), Servicemember's Group Life Insurance (SGLI), Passports, Citizenship and Special Duty Applications |
|
Definition
|
|
Term
The FSS Commander is responsible for the full scope of military personnel program management and is the strategic advisor to ____, ____, and ____. |
|
Definition
|
|
Term
This element includes Duty Status,Evaluations, Awards and Special Programs, Special Programs, Special Duty Assignment Pay (SDAP), Classification Actions, Duty Changes and Adverse Actions. |
|
Definition
Force Management (Operations) |
|
|
Term
This element manages the base-level personnel data systems, manages associated retrieval products, manages FSS portion of the Case Management System (CMS). |
|
Definition
Human Resources Systems Management |
|
|
Term
This element includes Assignments, Promotions, Reenlistements, Retraining, Retirements, Separations, Career Status Bonus (CSB), Personnel Reliability Program (w/o nukes) and High Year Tenure (HYT). |
|
Definition
|
|
Term
This element includes Defense Enrollment Eligibility Reporting System (DEERS), Identification (ID) Cards, Virtual Record of Emergency Data (vRED), Servicemember's Group Life Insurance (SGLI), Passports, Citizenship and Special Duty Applications. |
|
Definition
|
|
Term
In regards to GSU-assigned personnel, which two parties must mutually agree if the GSU would like to accomplish personnel functions? |
|
Definition
MPS Chief and GSU Commander |
|
|
Term
In the Specialty Qualifications paragraph of the Personnel specialty description, what are the two training standards? |
|
Definition
|
|
Term
In the Personnel specialty description, education is listed in which part of the specialty description? |
|
Definition
Specialty Qualtifications |
|
|
Term
In the Personnel specialty description, which specialty qualification requires you to complete the basic personnel course to be awarded the 3S031 Air Force Specialty Code (AFSC)? |
|
Definition
|
|
Term
What is listed in paragraph two of the Personnel specialty description? |
|
Definition
Duties and Responsibilities |
|
|
Term
In the Personnel specialty description, is to "conduct interviews to determine individual interest, qualifications and personnel data" a duty or responsibility? |
|
Definition
|
|
Term
In the Personnel specialty description, is to "create, maintain, and audit personnel records" a duty or responsibility |
|
Definition
|
|
Term
In the Personnel Officer Specialty Description is: to have an undergraduate degree in mathematics, industrial engineering, management engineering or operations research and analysis DESIRABLE or MANDATORY? |
|
Definition
|
|
Term
In the Personnel Officer Specialty Description is to "Establish Air Force education and training policy requirements" a DUTY or RESPONSIBILITY? |
|
Definition
|
|
Term
It is ____ policy to identify, classify, downgrade, declassify, mark, protect, and destroy its classified and unclassified information and material consistent with national policy. |
|
Definition
|
|
Term
The SF ____, Activity Security Checklist, is used to conduct end-of-day security checks to ensure classified material is stored appropriately. |
|
Definition
|
|
Term
The SF ____, is used to record openings and closings for all GSA approved security containers, vaults, and approved secure storage rooms. |
|
Definition
|
|
Term
The SF 705 is used to safeguard ____ material. |
|
Definition
|
|
Term
What will be on the outer envelope or wrapper when mailing confidential material? |
|
Definition
"Return Service Requested" |
|
|
Term
When transmitting Secret Information through the mail, packages will be shipped Monday through Thursday only. This ensures ____. |
|
Definition
that the package doesn't remain in possession of the carrier over the weekend. |
|
|
Term
Who is responsible for safeguarding privacy act information? |
|
Definition
|
|
Term
The purpose of the Privacy Act is to provide certain safeguards for an individual against a/an _____ of personal privacy while allowing access for authorized individuals. |
|
Definition
|
|
Term
Information about an individual that identifies, links, relates, or is unique to, or describes him/her, e.g., SSN, age, or military rank are examples of ____. |
|
Definition
Personal Identifiable Information (PII) |
|
|
Term
Should you post PII contained in any record on SharePoint? |
|
Definition
|
|
Term
Name five examples of personal information that require protection. |
|
Definition
Home of record, race, age/DOB, marital status, SSN, civilian education degree, dependents (name, age, sex). |
|
|
Term
At the top of the AF Portal Home page there are ____ major navigation tabs. |
|
Definition
|
|
Term
The application tab provides quick access to? |
|
Definition
Applications that reside outside of the Portal. |
|
|
Term
To the right of the Quick Links is a ____ section. This section allows the member to customize the AF Portal. |
|
Definition
|
|
Term
Utilizing the MICT and the self-inspection checklists will allow users to recognize ____ of observations. |
|
Definition
|
|
Term
|
Definition
AF Portal --> Quick Links --> MICT |
|
|
Term
The myPers website is the official source for ____. |
|
Definition
Air Force Human Resource Knowledge |
|
|
Term
The second step requires the user to select the ____ Login and select CAC E-mail certificate. |
|
Definition
|
|
Term
Under the Resources for FSS Tab, you can find program guidance, training resources, and ____ listings. |
|
Definition
|
|
Term
Under which link would you find PSD Guides that provide documentation and procedural guidance for personnel processes? |
|
Definition
Personnel Program Guidance |
|
|
Term
When a customer does not have a sponsor for their gaining (next) location, where would the MPS technician locate a valid email address for that gaining FSS? |
|
Definition
Key Personnel Listing (KPL) |
|
|
Term
How many AF COLS functions are there? |
|
Definition
|
|
Term
Which tier is the highest level of service? |
|
Definition
|
|
Term
The five MilPERS sub-functions for the Air Force include all of the following EXCEPT ____. |
|
Definition
|
|
Term
The AF COLS Reporting Tool is used to keep track of ____ in order for a personnel area to see how they are doing. |
|
Definition
|
|
Term
Which section is NOT one of the three main areas of the AFPC Secure Homepage? 1) Welcome, User. 2) Message Center. 3) Available applications. 4) Overall Top Viewed Applications |
|
Definition
Overall Top Viewed Applications |
|
|
Term
What is the heart of AFPC Secure? |
|
Definition
|
|
Term
How do you sort the applications? |
|
Definition
By clicking on the column headers |
|
|
Term
If you are experiencing a problem with the vMPF, you may want to check to see if the problem has already been identified by clicking the ____ link. |
|
Definition
|
|
Term
The following are the capabilities BLSDM provides commanders EXCEPT ____. |
|
Definition
access Personnel Systems Delivery Manuals (PSDMs) |
|
|
Term
Name three rosters a Commander can request and export to Microsoft using BLSDM. |
|
Definition
Alpha Rosters Unit Personnel Management Roster (UPMR) AEF Roster Commander's Management Roster DECOR 6 Eligibility Rosters Duty Status Roster Evaluations Listing Gains Listing Loss Listing Late Evaluations Rosters Pending and Projected Evaluations Family Care Report Enlisted Monthly Promotion Roster Officer Monthly Promotion Roster |
|
|
Term
Commanders may utilize the ____ to request a report on a individual person (RIP). |
|
Definition
|
|
Term
The Commander's dashboard requests will be forwarded to the MPS so they can update ____. |
|
Definition
|
|
Term
____ is an electronic viewer for the Automated Records Management System (ARMS) and contains role-based access (RBA). |
|
Definition
Personnel Records Display Application (PRDA). |
|
|
Term
Which role will most personnelists working in a MPS capacity be given? |
|
Definition
|
|
Term
Amn Buckley calls your office trying to find where he can access his records online; how would you tell Amn Buckley to get the PRDA application? |
|
Definition
AF Portal --> Career and Training Navigation Tab --> AFPC Secure --> PRDA Link |
|
|
Term
Each person will have access to his or her record under the role of ____. |
|
Definition
|
|
Term
MilPDS interfaces with ____. |
|
Definition
Defense Joint Military Pay System (DJMS) |
|
|
Term
Who inputs pay affecting transactions into MilPDS to generate the appropriate DJMS update? |
|
Definition
|
|
Term
Who manages the MilPDS/DJMS interface? |
|
Definition
|
|
Term
Who is responsible for producing the DJMS reject trend analysis report and the uncleared DJMS reject listing? |
|
Definition
|
|
Term
|
Definition
A pay-affecting transaction |
|
|
Term
Give one example of a MilPDS to DJMS transaction. |
|
Definition
|
|
Term
The first hallmark of a good communication is that the communication is ____. |
|
Definition
|
|
Term
The MPS ____ include Commanders, Active Duty, Air National Guard, and Air Force Reserve members, as well as their dependents. |
|
Definition
|
|
Term
The Customer Service Technique, ____, is where first impressions are critical. |
|
Definition
|
|
Term
What customer service technique focuses on identifying customer needs by asking questions and concentrating on what the customer is really saying? |
|
Definition
|
|
Term
Why is it good practice to anticipate customer needs? |
|
Definition
To keep them coming back. |
|
|
Term
All of the following are things to be considered when preparing for a counseling session EXCEPT _____. |
|
Definition
Identify the need for counseling |
|
|
Term
Purpose, flexibility, respect, communication, and support are all characteristics of effective ____. |
|
Definition
|
|
Term
What actions should be completed when developing a plan of action? |
|
Definition
|
|
Term
What are the procedures used to conduct a customer counseling? |
|
Definition
Open the counseling session, discuss important issues and requirements, develop a plan of action and close the session. |
|
|