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Part #1 Business in a Global Enviroment
for exam on sept 10
135
Business
Undergraduate 2
09/04/2012

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Cards

Term
business
Definition
all profit seeking activities and enterprises that provide goods and services necassary to an econmic system
Term
profits
Definition
rewards for business peopel who take the risk involved to offer goods and services to custormers
Term
non-profit organizations
Definition
organizations that has a primary objective such as public service rather than returning a profit to its owner
Term
factors of production
Definition

four basic inputs for effective opertstions:

natural resources

capital

human resources

entuerpernuership 

Term
natural resources
Definition
all productions inputs that are useful in their natural state including agriculture, land building sites, forest and mineral
Term
capital
Definition
Production inputs consisting of technology, tools, information, and physical facilities
Term
human resources
Definition
Production inputs consisting of anyone who works, including both the physical labor and the intellectual inputs  contributed by workers
Term
Entrepreneurship
Definition
Willingness to take risk to create and operate business
Term
Capitalism
Definition
Economic system that rewards firms for their ability to perceive and serve the needs and demands of consumers; also called the private enterprise system
Term
Entrepreneur
Definition
Person who seeks profitable opportunity and take the necessary rest to set up and operated business
Term
Branding
Definition
Process of creating an identity in consumers mind for a good service or company and major marketing tool and Comtemporary business
Term
Brand
Definition
Name, term, sign, symbol, design, or some combination identifies the product of one firm and difference them from competitors offerings
Term
Transaction management
Definition
Building and promoting products and I hope that enough customers will buy them to cover cost and earn profit
Term
Relationship era
Definition
The business era in which firms seek ways to actively nuture customers loyalty by carefully managing every interaction
Term
Relationship management
Definition
Collection of activities that build and maintain ongoing, mutually beneficial ties with customers and other parties
Term
Technology
Definition
Business application of knowledge based on scientific discoveries, inventions, and innovations
Term
sTrategic alliance
Definition
Partnership form to create competitive advantage for the businesses involved; and international businesses, and business strategy in which a company find a partner in the country where wants to do this
Term
Diversity
Definition
bLending individuals of different genders, ethnic backgrounds, cultures, religions, ages, and physical and mental abilities to enhance the firm's chances of success
Term
Outsourcing
Definition
Using outside vendors to produce goods or fulfill services and functions that were previously handled in-house or in- country
Term
Offshoring
Definition
Relocation of business process to lower cost locations overseas
Term
Nearshoring
Definition
Outsourcing production for services to locations near a firms homebase
Term
Vision
Definition
The ability to perceive marketplace needs and what an organization must do to satisfy them
Term
Critical thinking
Definition
Ability to analyze and assess information to pinpoint problems or opportunities
Term
Creativity
Definition
Capacity to develop novel solutions perceived organizational problems
Term
chapter 2
Definition
Term
Business ethics 
Definition
 standards of conduct and mobile use regarding the right and wrong actions in the work environment
Term
Sarbanes-Oxley Act of 2002
Definition
Federal legalization designed to be tear and punish corporate in accounting fraud and corruption and to protect the interest of workers and shareholders through the enhanced financial disclosures criminal penalties and on CEOs and CFOs who defrauded investors safeguards for whistleblowers and establishment of a new regulatory body for public accounting firms
Term
Conflict of interest
Definition
Situation in which an employee must choose between a business is welfare and personal gain
Term
Whistle blowing
Definition
Employees disclose it to the company's officials, government authorities, or the media of the legal and moral and ethical practices committed by an organization
Term
Code of conduct
Definition
Formal statement that defines how it organization expects employees to resolve ethical issues
Term
Stakeholders
Definition
Customers, as investors, employees,'s and public affected by or with an interest in the company
Term
Social responsibility
Definition
Businesses consideration of society's well-being and consumer's satisfaction, in addition to profits
Term
Social audits
Definition
Formal procedure that identifies and evaluates all company activities to relate to social issues such as conservation, employment practices, environmental protection, and philanthropy
Term
Recycling
Definition
Reprocessing of used materials for reuse
Term
Green marketing
Definition
A marketing strategy that promotes environmentally safe products and production methods
Term
Sustainable
Definition
The capacity to under in ecology
Term
Corporate philanthropy
Definition
Effort of an organization to make a contribution to the communities in which Ait earns profits
Term
Consumerism
Definition
Public demand that a business considers the wants and needs of its customers and making decisions.
Term
Production liability
Definition
The responsibility of manufacturers for injuries and damages caused by their products
Term
Fair trade
Definition
a market-based approach to pay higher prices to produce on exports from developing countries to developing countries in order for the developing countries to obtain a better trading conditions and promote sustainability
Term
Family leave 
Definition
The family and medical leave act of 1993 states that businesses with 50 or more employees must provide unpaid leave up to 12 weeks annually for any employee who wants time off for the birth of adoption of a child to become a foster parent or to care for seriously ill relative spouse or self if he or she has serious health condition or injury
Term
Discrimination
Definition
Biased treatment of a job candidate or employee
Term
equal employment oppurtunity commission (EEOC)
Definition
THIS COMMISSION WAS CREATED TO ENCOURAGE JOB OPPORTUNITIES FOR WOMEN AND MINORITIES INTO HELP AND DISCRIMINATION BASED ON THEIR RACE, COLOR, RELIGION, DISABILITY, GENDER OR NATIONAL ORIGIN OF ANY PERSONNEL ACTION
Term
SEXUAL-HARASSMENT
Definition
Unwelcome inappropriate action of sexual nature in the workplace
Term
Sexism
Definition
Discrimination against members of either sex but primarily affecting women
Term
chapter 3
Definition
Term
Microeconomics
Definition
Study of small economic units, such as individual consumers, families, and businesses
Term
Economics
Definition
Social science that analyze the choices people in government make in allocating scarce resources
Term
Macro economics
Definition
Study of the nation's overall economic views, such as how an economy maintains and allocates resources and how a government's policies effective standards of living of its citizens
Term
Demand
Definition
Willingness and ability of buyers to purchase goods and services
Term
Supply
Definition
Willingness and ability of sellers to provide goods and services
Term
Demand curve
Definition
Graph of the amount of a product that buyers will purchase a different prices
Term
Supply curve
Definition
Graph that shows the relationship between different prices and quantities the sellers offer for sale regardless of demand
Term
Equilibrium price
Definition
Prevailing market price at which you can buy an item
Term
Pure competition
Definition
Market structure in which large numbers of buyers and sellers exchange homogeneous products and no single participant has a significant influence on the price
Term
Monopolistic competition
Definition
Market structure in which large numbers of buyers and sellers exchange heterogenius products so each produce from has some control over price
Term
oligopoly
Definition
Market situation in which relatively few sellers compete and high start up cost form barriers to keep it under competition
Term
Monopoly
Definition
Market situation in which a single seller dominates trade in a good or service for which buyers can find no close subsitutes
Term
Regulated monopolies
Definition
Local, state, or federal government grants exclusive rights in a certain market to a single firm
Term
Planned economy
Definition
Government controls determine businesses ownership profits and resources allocating to acommplish government goes rather than those set by individual firms
Term
Socialism
Definition
Economic system characterized by government ownership and operation of major industry such as communications
Term
Communism
Definition
Economic system in which all property would be shared equally by the people of the community direction of a strong central government
Term
Mixed market economy
Definition
Economic systems that draws from both types of economies two different degrees
Term
Privatization
Definition
Conversation of government owned and operated companies into privately held businesses
Term
Recession
Definition
cyclical economic contraction that last for six months or longer
Term
Productivity
Definition
Relationship between the number of units produced in the number of human and other production inputs necessary to produce them
Term
Gross domestic product  (GDP)
Definition
Sum of all goods and services produced within a country's boundaries during a specific time period, such as a year
Term
Inflation
Definition
Rising prices caused by combination of excesses consumer demand increases and the cost of raw materials, component parts, human resources, and other factors of production
Term
Core inflation rate
Definition
Inflation rate on an economy after energy & food prices are removed
Term
HYPERINFLATION
Definition
Economic situation characterized by soaring prices
Term
Deflation
Definition
Opposite of inflation, occurs when prices continue to fall
Term
Consumer Price Index (CPI)
Definition
Measurement of the monthly average change in price of goods and services
Term
Unemployment rate
Definition
Percentage of the total workforce actively seeking work but are currently unemployed
Term
Frictional unemployment
Definition
Applies to members of the workforce who are too temp not working but are looking for jobs
Term
Seasonal unemployment
Definition
Joblessness of workers in the seasonal industry
Term
cyclical unemployment
Definition
People who are out of work because of a cycle con traction and Economy
Term
Structural unemployment
Definition
People who remain unemployed for long period of time, often within little hopes of finding new jobs like the old ones
Term
Monetary policy
Definition
Averment actions to increase or decrease the money supply and change bank apartment in interest rates to influence bankers willingness to make loans
Term
expansion monetary policy
Definition
increses the monney supply in an effort to cut the cost of borrowing, which encourages,business descion makers, to make new investments,in turn stimulating employment and ecominc growth
Term
restrictive monetary policy
Definition
reducing the money supply to curb rising prices,overexpansion,and concerns about overly rapid econminc growth 
Term
fiscal policy
Definition
government spending and taxiation decsions designed to control inflation, reduce unempployment, improve general welfare of citizens, and encourage ecomnic growth
Term
budget
Definition
organizations plan for how it will raise and spend money during a givin period of time
Term
budget deficit
Definition
where the government spends more money then it raises in taxes
Term
national debt
Definition
money owed by the gov. to individuals,businesses, and gov agencies who purchase treasury bills, tresaurty notes, and treasury bonds sold to cover expidentures
Term
budget surplus
Definition
excess funding that occurs when gov spends less than the amount of funds raised thru taxes anf fees
Term
balenced budget
Definition
where the money taxes and fees is equivilent to tha amount of money the government has spent
Term
chapter 4
Definition
Term
exports
Definition
domestically produced goods and services sold in other countries
Term
imports
Definition
foreign goods and services purchased by domestic customers
Term
balence of trade
Definition
difference between nations exports and imports
Term
balence of payments
Definition
overall money that flows into and out of country
Term
exchange rate
Definition
value of one nations currency relative to the currencies of other countries
Term
devaluation
Definition
reduction in a currency's value relative to other currencies or fixed standards
Term
infrastructure 
Definition
basic systems of communicatiom, transportation, and energy facilities in a country
Term
tariffs
Definition
tax imposed on imported goods
Term
quota
Definition
limit set on the amounts of a praticular product that can be imported 
Term
dumping
Definition
selling product at low low prices lower then what it cost to produce to capture market share from domestic competitiors
Term
embargo
Definition
total ban on importing specific productsor a total stop in trading with a particular country
Term
exchange control
Definition
restriction on importation of certain products or againsst certain products and expeniture of forgien currency
Term
general argeement on trades and tariffs(GATT)
Definition
international trade accord that substatiually reduced worldwide tariffs and other trade barriers
Term
world trade organization (WTO)
Definition
153 member international institiute that moniters GATT agreements and mediates international trade disputes
Term
international monterary fund (IMF)
Definition
org. created to promote trade, elimanate barriers, and make short term loans to members nations that are unable to meet thier budgets
Term
north amrican free trade agreement (NAFTA)
Definition
agreement amoung the USA,MX,CAN to break down tariffs and trade descions 
Term
central america-dominincan republic free trade agreemnet (CAFTA-DR)
Definition
agreement amoung the united states, costa rica, the dominincan republic, el salvador, guatamala, honduras, and nicaragua to reduce tariffs and trade restrictions
Term
european union(EU)
Definition
27-nation european ecomonic alliance
Term
countertrade
Definition
barter trade whereby trade between two or more nations invovles payment not of money but of some local product
Term
franchise
Definition
contract agree. in which franchissee gains the right to prod. or sell the franchisors prod. under the companys brand name if they agree on terms
Term
forgien license agreement
Definition
internatioanl agreement in which one firms allows another  to produce or sell its product or use its trademark or patent,or manufacturing process in a certain area in return for royalties and compensation
Term
subcontracting
Definition
int. agreement that involves hiring local compaines to produce , distribute or sell goodsor services in a certain area
Term
joint venture 
Definition
partnership between companies formed for a specific undertaking
Term
multi-national coperation (MNC)
Definition
firm with significant operations and marketing activites outside its home country
Term
gloabal business stratergy
Definition
offering a standerized worldwide product and selling it in the same manner thoughtout a firms domestic and forgien market
Term
multi- domestic business stratergy
Definition
devolping and marketing products to serve different needs and taste of seperate natioanl markets
Term

4 factors of reprduction

 

Definition

human resources-employess

entrepunuership-idea to start business

captial-money

natural resouces-land, paper,...etcccc

Term

basic rights of the enterprise system

4

 

Definition

1-right to pricvate proerty

2-right to profit

3-freedom of choice

4-competition

Term
business ethnics/code of conduct
Definition
standards of conduct and morals values regarding right and wrong actions in the work place
Term

enron

 

 

Definition
they would match people who needed energy with ppl who had it
Term
honesty and intergrity`
Definition
adhearing to deeply felt ethnical princiapal in business sit
Term
loyalty and truth
Definition
like your friend is getting fired you know but should you be a good friend anf tell him or keep your job and not tell him
Term
common business ethincal challenges
Definition

1-conflict og intrest

2-whistle -blowing

3-loyalty vs truth

4-honesty and intergrity

Term
business's social responsibilites
Definition

4/4

1/4-to the general public

1/4-to customers

1/4-to employess

1/4-to investors and the finacial community

Term
kennedys statement of consumer rights
Definition

1-the consumner has the right to safety

2-the consumer has the right to be informed

3-the consumer has the right to choose

4-the consumer has the right to be heard

Term
OSHA- occupational safety and health administartion 
Definition
make sure business provide a safe workplace
Term
Civil rights act of 1964
Definition

prohibited discriminaation in the workplace, race,color,religion,national orgin

 

later came Disability and age

 

Term
EEOC-equal employment oppurtunity commison
Definition
this is who the people would go to if they were being dscrimated against
Term
demand curve
Definition
all take the general curve which is based on supply and demand
Term
4 types of competition
Definition

1-pure

2-monopolistic

3-oligoploy

4-monopoly

Term
whats the oppisite of communism
Definition
capitalism
Term
4 stages of business cycles
Definition

1-prosperity

2-recession

3-recovery

4-depression

Term
how do you get productivity
Definition

output

----------------

input

Term
gross domestic product (GDP)
Definition
sum of all goods and services produced within a countries bounderies during a certain time period
Term
employment levels
Definition
employed vs. unemployed
Term
4 types of unemployment
Definition

1-frictional

2-seasonal

3cyclial

4 structual

Term
the 2 different types of policies
Definition

monetary policy

fiscal policly 

Term
budget
Definition
year limit on funds
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