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includes positions such as president, CEO, CFO, and VP |
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often responsible for the firm's short term decisions |
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usually highly involved with the employees who engage in the day-to-day production process |
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represents the preparation of a firm for future business conditions |
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identifies the firm's main business focus over a long-term period |
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smaller-scale plans that are consistent with the firm's strategic plan |
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establishes the methods to be used in the near future to achieve the tactical plans |
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guidelines for how tasks should be completed |
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steps necesssary to implement a policy |
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alternative plans developed for various possible business conditions |
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involves the organization of employees and other resources in a manner that is consistant with the firm's goal |
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the process of influencing the habits of others to acheive a common goal |
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the willingness to take action |
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leadership style reatining full authority for decision making |
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delegate much authority to employees |
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Participative leadership style |
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the leaders accept some employee input but usually use their authority to make decisions |
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involves the monitoring and evaluationof tasks |
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have the ability to understand the relationships among the various taks of a firm |
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Skills necessary to communicate with customers and employees |
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skills needed to understand the tasks that they manage |
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skills needed so that managers can cause exisiting information to determine how the firm's resources should be allocated |
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the way managers allocate their time when managing tasks |
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