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| the time required to deliver a customer's order |
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| having inventory to consistently meet customer material or product requirements |
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| involves the quality attributes of logistics; in order to achieve service reliability, it is essential to identify and implement inventory availability and operational performance measurements |
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| One of the five areas of logistical work; processing of customer's orders/demands |
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| inventory requirements of a firm are directly linked to the facility network and the desired level of customer service; objective of an inventory strategy is to achieve desired customer service with the minimum inventory commitment |
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| the movement of finished product to customers |
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| concentrates on managing work-in-process inventory as it flows between stages of manufacturing; primary concern is not how production occurs but rather what, when, and where products will be manufactured |
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| concerned with purchasing and arranging inbound movement of materials, parts and/or finished inventory from suppliers into manufacturing or assembly plants, warehouses, or retail stores; also known as supply management/purchasing/buying |
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| a firm's ability to satisfy customer requirements in a timely manner |
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| the elimination of system disruptions |
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| to achieve inventory reduction, an integrated logistics system must control asset commitment and turn velocity; objective is to reduce and manage inventory to the lowest possible level while simultaneously achieving overall supply chain performance objectives |
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| the guarantee that the products will perform as advertised |
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| Cradle-to-Grave Logistics |
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| logistical support that goes beyond logistics and recycling to include the possibility of aftermarket service, product recall, and product disposal |
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| the flow of products typically proceeds through a common arrangement of firms and facilities as it moves from origin to final destination |
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| Integrated Service Provider |
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| consolidate products for delivery |
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Definition
| represents the elements of work necessary to complete the logistics related to customer accommodation, manufacturing,or procurement; consists of specific work ranging from identification of requirements to product delivery; primary unit of analysis for logistical design and synchronization |
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| exists to protect against variance in demand or operational lead time |
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| a measure of resource expenditure such logistical effectiveness |
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| the extent that operational requirements are satisfied |
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