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| ____ is a feature of Outlook 2007 that integrates tasks, e-mail messages flagged for follow up, and calendar information in a toolbar located adjacent to the Reading Pane. |
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A(n) _____ is a convenient way to send information to multiple recipients simultaneously, instantly, and inexpensively. |
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The Navigation Pane includes all of the following except _____. |
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The _____ feeds allow you to receive current information from sources that are updated frequently, such as news headlines or blogs, without having to visit the various Web sites. |
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Bold type numbers in parentheses following a folder indicate the number of _____ messages in the folder. |
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Small icons that may appear to the right of an e-mail message in the Inbox include all of the following except _____. |
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A(n) _____ indicates a read message. |
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| _____ list icons appear to the left of a message heading and indicate the status of the message |
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The _____ Pane contains the text of the selected e-mail message. |
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When a message heading in the Message pane is double-clicked, Outlook _____. |
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| no longer displays the message heading in bold type |
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The To-Do Bar contains a Date Navigator, an appointment list, and a _____ list. |
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The _____, located near the top of the Outlook window, is the control center in Outlook. |
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When you open a message, the Message window Ribbon displays the Message _____, which contains frequently used commands. |
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A(n) _____ is a window that can remain open and visible while you work in a document. |
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The commands on the _____ Toolbar always are available, regardless of the task you are performing. |
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The _____ is a central location for managing Outlook items. |
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A _____ is a list of additional commands associated with the selected command. |
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The _____ button allows you to answer an e-mail message quickly using the sender’s e-mail address. |
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The New Message Ribbon displays four tabs including Message, _____, Options, and Format Text. |
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A _____ is a set of choices, often graphical, arranged in a grid or list. |
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| ____ message format is not supported by Outlook. |
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_____ message format is the default format used when you create a message in Outlook. |
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A(n) _____ icon in a message heading indicates that the message contains a file attachment. |
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An e-mail signature can contain _____. |
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To correct errors when entering a message, use the _____. |
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When referring to font size, a point is equal to _____ of one inch in height. |
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After typing in the e-mail message, click the _____ button to mail the message. |
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To create and apply a view filter, point to _____ on the View menu and then click Custom on the submenu. |
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Setting _____ indicates whether the message is personal, private, or confidential. |
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After clicking the Send button, Outlook temporarily holds the message in the _____ folder until it delivers the message. |
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Using _____, you can have messages automatically forwarded, categorized, or flagged for follow up. |
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Large messages are grouped by all of the following sizes except _____. |
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The Search Folders folder includes a group of three folders including the Categorized Mail folder, the Large Mail folder, and the _____ folder. |
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The _____ menu is used to choose which fields are displayed on a business card. |
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To create a contact list, click the _____ button on the Standard toolbar. |
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| clicking the _____ button while displaying a list of contacts will result in Outlook making a hard copy of the contacts on the list. |
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If you do not want those listed in the To box of your mail message to know you sent a copy to someone else, send a blind copy by adding the name to the _____ text box. |
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Outlook automatically creates a _____ when you type a Web page address or an e-mail address in the text box of a Contact window. |
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To save a contact list as a text file, click the _____ command on the File menu. |
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To display a list of all related items for a contact, click the _____ tab. |
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The Junk E-mail folder is the destination folder for _____. |
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unwanted messages
messages of unknown origin
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The Search Folders folder is actually a group of folders that is used to group messages easily as _____. |
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messages for follow up large messages unread messages |
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Formatting attributes include changing _____ in the document. |
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color
alignment
numbers
bullets
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Outlook allows files to be inserted into a message by _____. |
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right-clicking the file, clicking Copy on the shortcut menu, then clicking in the Outlook message, and clicking Paste on the Edit menu
clicking the Insert tab on the Ribbon and then clicking the Attach File button
dragging a file from any folder on your computer to a message
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Along with setting importance and sensitivity, Outlook offers several delivery options including _____. |
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having replies to your messages automatically forwarded
saving sent messages in a location of your choice
searching online for unknown e-mail addresses
delaying delivery of a message until a specified date and time |
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Microsoft Office Outlook 2007 can be used to keep track of your contacts and organize your busy schedule. true or false ? |
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In the latest version of Outlook, the Instant Search feature lets you find your information no matter which folder it is in. |
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An e-mail Subject line is an optional field. It is not necessary or important to include it. |
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In the Inbox – Microsoft Outlook window, the Standard toolbar contains buttons specific to Outlook. |
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The Deleted Items folder contains a set of folders associated with the communications tools of Outlook Mail. |
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The Drafts folder retains copies of messages that have been sent. |
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The Outbox folder temporarily holds messages that are sent until Outlook delivers the messages. |
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The Sent Items folder retains copies of messages that have been sent. |
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Folders can contain e-mail messages, faxes, and files created in other Windows applications. |
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An exclamation point icon to the right of a message in the Inbox message pane indicates that the message has a low priority and can be ignored. |
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The closed envelope icon is one of several icons that appear to the left of the message heading. |
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The To-Do Bar keeps e-mail messages flagged for follow up, tasks, appointments, and other calendar information in one place. |
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Double-clicking the closed envelope icon in any heading opens the e-mail message and displays the text of the message in the same window. |
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Each time you open a message, the Ribbon appears the same way as it did at the initial installation of the software. |
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An Enhanced ScreenTip is an on-screen note that provides the name of the command, available keyboard shortcut(s), a description of the command, and, sometimes, instructions for how to obtain help about the command. |
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When presented with a dialog box, you make selections while you continue to work in the document. |
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Plain Text Format supports the inclusion of pictures and basic formatting, such as text formatting, numbering, and bullets. |
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deleting a message removes the e-mail message from the Inbox folder. true or false ? |
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The paper clip icon in a message heading indicates that the message contains a file attachment. |
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If your computer does not have Excel installed, then you cannot view an Excel file attachment. |
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A variety of signatures can be added to Outlook as needed. |
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To compose an e-mail message, the e-mail address of the recipient must be known. |
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Outlook only allows users to attach a text file to a message. |
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In the Contacts folder, the default view is Address Cards. |
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To help manage contacts, the contact list can be categorized and sorted in several ways. true or false ? |
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Really Fast News (RFN) feeds allow you to receive current information from sources that are updated frequently, such as news headlines or blogs, without having to visit the various Web sites. |
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Outlook’s default message format is RTF, which allows you to customize text with numbering, bullets, alignment, signatures, and linking to Web pages. |
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The Follow Up flag can be assigned one of eight different flags. |
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Categorized Mail messages are messages to which you have assigned a category; they are sorted alphabetically. |
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In addition to entering the e-mail address by typing the e-mail address, an e-mail address can be entered using the folder list. |
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_________________________ is the transmission of messages and files over a computer network. |
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The _________________________, shown in the accompanying figure, is divided into four panes: the Navigation Pane, the Inbox message pane, the Reading pane, and the To-Do Bar. |
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| Inbox - Microsoft Outlook window |
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In the accompanying figure, the _________________________ is set up to help you navigate while using any of the components in Outlook. |
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In the accompanying figure, the _________________________ is a folder that holds messages that have been deleted. |
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In the accompanying figure, the Inbox _________________________ lists the contents of the folder selected in the Mail Folders pane. |
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In the accompanying figure, the _________________________ contains the text of the selected e-mail message. |
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In the accompanying figure, the _________________________ keeps e-mail messages flagged for follow up, tasks, appointments, and other calendar information in one place. |
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The _________________________, located near the top of the Outlook window, is the control center in Outlook. |
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When you point to a command on the Ribbon, all or part of the command glows and a(n) _________________________ appears on the screen providing information about the command. |
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The _________________________ is a central location for managing Outlook items. When you click it, Outlook displays a menu containing a list of commands. |
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If you prefer using the keyboard instead of the mouse, you can press the ALT key on the keyboard to display a(n) _________________________, for certain commands. |
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Most galleries support _________________________, which is a feature that allows you to point to a gallery choice and see its effect in the document — without actually selecting the choice. |
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A(n) _________________________ is a unique message automatically added to the end of an outgoing e-mail message. |
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You can _________________________ an e-mail message to enhance the appearance of the message. |
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In the accompanying figure, setting the _________________________ will indicate to the recipient the level of importance you have given to the message. |
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| In the accompanying figure, setting the _________________________ indicates whether the message is personal, private, or confidential. |
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In the accompanying figure, Outlook offers several ________________________, which include automatically forwarding replies, delayed delivery, and saving messages in a location of your choice. |
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People with whom you communicate for school, business, or personal reasons are your _________________________. |
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With the Outlook Contacts component, it is possible to create and maintain important contact information in a(n) _________________________, which is stored in the Contacts folder. |
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At any time while using Outlook, you can find answers to questions and display information about various topics through _________________________. |
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| Messages that have not been opened or have not been marked as read. |
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| Messages to which you have assigned a category. |
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| Messages containing very large file attachments. |
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| Understood by all e-mail programs. The most likely format to make it through a virus-filtering program. |
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| Message has been forwarded. |
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| E. open envelope with arrow pointing right |
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| Message has not been read. |
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| Message contains an attachment. |
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| Message has been replied to. |
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| J. open envelope with arrow pointing left |
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message is high priority. |
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| c. exclamantion point icon |
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