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Outlook chapter 1
BSA
96
Business
10th Grade
05/14/2008
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Term

To-Do Bar

Definition
is a feature of Outlook 2007 that integrates tasks, e-mail messages flagged for follow up, and calendar information in a toolbar located adjacent to the Reading Pane. 
Term
E-Mail
 Definition
A(n) _____ is a convenient way to send information to multiple recipients simultaneously, instantly, and inexpensively.
Term

To-Do

Definition
The Navigation Pane includes all of the following except
Term
RSS
 Definition
The _____ feeds allow you to receive current information from sources that are updated frequently, such as news headlines or blogs, without having to visit the various Web sites.
Term
unopened
 Definition
Bold type numbers in parentheses following a folder indicate the number of _____ messages in the folder.
[image]
Term
Small icons that may appear to the right of an e-mail message in the Inbox include all of the following except
 Definition
pencil icon
Term
open envelope icon
Definition
A(n) _____ indicates a read message.
Term
 Message
 Definition
list icons appear to the left of a message heading and indicate the status of the message
Term
Reading
 Definition
The _____ Pane contains the text of the selected e-mail message.
Term
no longer displays the message heading in bold type
 Definition
When a message heading in the Message pane is double-clicked, Outlook _____.
Term
 task
 Definition
The To-Do Bar contains a Date Navigator, an appointment list, and a _____ list.
Term
 Ribbon
 Definition
The _____, located near the top of the Outlook window, is the control center in Outlook
Term
 tab
 Definition
When you open a message, the Message window Ribbon displays the Message _____, which contains frequently used commands.
Term
task pane
 Definition
A(n) _____ is a window that can remain open and visible while you work in a document.
Term
Quick Access
 Definition
The commands on the _____ Toolbar always are available, regardless of the task you are performing.
Term
Office Button
 Definition
The _____ is a central location for managing Outlook items.
Term
submenu
 Definition
A _____ is a list of additional commands associated with the selected command.
Term
Reply
 Definition
The _____ button allows you to answer an e-mail message quickly using the sender’s e-mail address
Term
Insert
 Definition
The New Message Ribbon displays four tabs including Message, _____, Options, and Format Text.
Term
gallery
 Definition
 
A _____ is a set of choices, often graphical, arranged in a grid or list.
[image]
Term
XML
 Definition
message format is not supported by Outlook
Term
 HTML
 Definition
message format is the default format used when you create a message in Outlook.
Term
paper clip
 Definition
A(n) _____ icon in a message heading indicates that the message contains a file attachment
Term
text and/or pictures
 Definition
An e-mail signature can contain
Term
either a or b
 Definition
To correct errors when entering a message, use the
Term
1/72
 Definition
When referring to font size, a point is equal to _____ of one inch in height.
Term
Send
 Definition
After typing in the e-mail message, click the _____ button to mail the message
Term
Arrange By
 Definition
To create and apply a view filter, point to _____ on the View menu and then click Custom on the submenu.
Term
message sensitivity
 Definition
Setting _____ indicates whether the message is personal, private, or confidential.
Term
Outbox
 Definition
After clicking the Send button, Outlook temporarily holds the message in the _____ folder until it delivers the message.
Term
rules
 Definition
Using _____, you can have messages automatically forwarded, categorized, or flagged for follow up
Term
Medium (64 to 100 KB)
 Definition
Large messages are grouped by all of the following sizes except _____.
Term
Unread Mail
 Definition
The Search Folders folder includes a group of three folders including the Categorized Mail folder, the Large Mail folder, and the _____ folder.
Term
View
 Definition
The _____ menu is used to choose which fields are displayed on a business card.
Term
New Contact
 Definition
To create a contact list, click the _____ button on the Standard toolbar.
Term
Print
 Definition
In the accompanying figure, clicking the _____ button while displaying a list of contacts will result in Outlook making a hard copy of the contacts on the list.
Term
Bcc
 Definition
If you do not want those listed in the To box of your mail message to know you sent a copy to someone else, send a blind copy by adding the name to the _____ text box.
Term
 hyperlink
 Definition
Outlook automatically creates a _____ when you type a Web page address or an e-mail address in the text box of a Contact window.
Term
Save As
 Definition
To save a contact list as a text file, click the _____ command on the File menu.
Term
Activities
 Definition
To display a list of all related items for a contact, click the _____ tab.
Term
Correct Answers:[image]    unwanted messages
[image]    messages of unknown origin
Definition
The Junk E-mail folder is the destination folder for _____.
[image]
Term
Correct Answers:[image]    messages for follow up
[image]    large messages
[image]    unread messages
Definition
The Search Folders folder is actually a group of folders that is used to group messages easily as _____.
Term
Correct Answers:[image]    color
[image]    alignment
[image]    numbers
[image]    bullets
Definition

Formatting attributes include changing _____ in the document.
[image]
Term
Selected Answers:[image]   right-clicking the file, clicking Copy on the shortcut menu, then clicking in the Outlook message, and clicking Paste on the Edit menu
[image]   clicking the Insert tab on the Ribbon and then clicking the Attach File button
[image]   dragging a file from any folder on your computer to a message
 
 Definition
Term
Correct Answers:[image]    having replies to your messages automatically forwarded
[image]    saving sent messages in a location of your choice
[image]    searching online for unknown e-mail addresses
[image]    delaying delivery of a message until a specified date and time
Definition
Along with setting importance and sensitivity, Outlook offers several delivery options including _____.
Term
True
 Definition
Microsoft Office Outlook 2007 can be used to keep track of your contacts and organize your busy schedule.
Term
True
 Definition
In the latest version of Outlook, the Instant Search feature lets you find your information no matter which folder it is in.
Term
False
 Definition
An e-mail Subject line is an optional field. It is not necessary or important to include it.
Term
True
 Definition
In the Inbox – Microsoft Outlook window, the Standard toolbar contains buttons specific to Outlook
Term
 False
 Definition
The Deleted Items folder contains a set of folders associated with the communications tools of Outlook Mail.
Term
False
 Definition
The Drafts folder retains copies of messages that have been sent.
Term
True
 Definition
The Outbox folder temporarily holds messages that are sent until Outlook delivers the messages.
Term
True
 Definition
The Sent Items folder retains copies of messages that have been sent.
Term
True
 Definition
Folders can contain e-mail messages, faxes, and files created in other Windows applications.
Term
False
 Definition
An exclamation point icon to the right of a message in the Inbox message pane indicates that the message has a low priority and can be ignored.
Term
 True
 Definition
The closed envelope icon is one of several icons that appear to the left of the message heading.
Term
True
 Definition
The To-Do Bar keeps e-mail messages flagged for follow up, tasks, appointments, and other calendar information in one place.
Term
 False
 Definition
Double-clicking the closed envelope icon in any heading opens the e-mail message and displays the text of the message in the same window.
Term
False
 Definition
Each time you open a message, the Ribbon appears the same way as it did at the initial installation of the software.
Term
True
 Definition
An Enhanced ScreenTip is an on-screen note that provides the name of the command, available keyboard shortcut(s), a description of the command, and, sometimes, instructions for how to obtain help about the command.
Term
False
 Definition
When presented with a dialog box, you make selections while you continue to work in the document
Term
False
 Definition
Plain Text Format supports the inclusion of pictures and basic formatting, such as text formatting, numbering, and bullets.
Term
True
 Definition
Deleting a message removes the e-mail message from the Inbox folder.
Term
True
 Definition
The paper clip icon in a message heading indicates that the message contains a file attachment
Term
True
 Definition
If your computer does not have Excel installed, then you cannot view an Excel file attachment.
Term
True
 Definition
A variety of signatures can be added to Outlook as needed.
Term
True
 Definition
To compose an e-mail message, the e-mail address of the recipient must be known.
Term
 False
 Definition
Outlook only allows users to attach a text file to a message.
Term
False
 Definition
In the Contacts folder, the default view is Address Cards.
Term
True
 Definition
 
To help manage contacts, the contact list can be categorized and sorted in several ways.
[image]
Term
False
 Definition
 
Really Fast News (RFN) feeds allow you to receive current information from sources that are updated frequently, such as news headlines or blogs, without having to visit the various Web sites.
[image]
Term
False
 Definition
Outlook’s default message format is RTF, which allows you to customize text with numbering, bullets, alignment, signatures, and linking to Web pages
Term
False
 Definition
The Follow Up flag can be assigned one of eight different flags.
Term
False
 Definition
Categorized Mail messages are messages to which you have assigned a category; they are sorted alphabetically.
Term
 False
 Definition
In addition to entering the e-mail address by typing the e-mail address, an e-mail address can be entered using the folder list.
Term
Electronic mail
[image] E-mail
 Definition
is the transmission of messages and files over a computer network
Term
Inbox - Microsoft Outlook window
 Definition
The _________________________, shown in the accompanying figure, is divided into four panes: the Navigation Pane, the Inbox message pane, the Reading pane, and the To-Do Bar
Term
Navigation Pane
 Definition
In the accompanying figure, the _________________________ is set up to help you navigate while using any of the components in Outlook
Term
Deleted Items folder
 Definition
In the accompanying figure, the _________________________ is a folder that holds messages that have been deleted
Term
message pane
 Definition
In the accompanying figure, the Inbox _________________________ lists the contents of the folder selected in the Mail Folders pane
Term
Reading pane
 Definition
In the accompanying figure, the _________________________ contains the text of the selected e-mail message
Term
 Definition
In the accompanying figure, the _________________________ keeps e-mail messages flagged for follow up, tasks, appointments, and other calendar information in one place.
[image]
Selected Answer: [image] To-do Bar
Correct Answer: [image] To-Do Bar
Term
Ribbon
 Definition
The _________________________, located near the top of the Outlook window, is the control center in Outlook.
Term
Enhanced Screentip
 Definition
When you point to a command on the Ribbon, all or part of the command glows and a(n) _________________________ appears on the screen providing information about the command
Term
Office Button
 Definition
The _________________________ is a central location for managing Outlook items. When you click it, Outlook displays a menu containing a list of commands.
Term
Key Tip badge
 Definition
If you prefer using the keyboard instead of the mouse, you can press the ALT key on the keyboard to display a(n) _________________________, for certain commands.
Term
 live preview
 Definition
Most galleries support _________________________, which is a feature that allows you to point to a gallery choice and see its effect in the document — without actually selecting the choice.
Term
e-mail signature
 Definition
A(n) _________________________ is a unique message automatically added to the end of an outgoing e-mail message.
Term
 format
 Definition
You can _________________________ an e-mail message to enhance the appearance of the message
Term
 message importance
 Definition
In the accompanying figure, setting the _________________________ will indicate to the recipient the level of importance you have given to the message.
Term
message sensitivity
 Definition
In the accompanying figure, setting the _________________________ indicates whether the message is personal, private, or confidential
Term
delivery options
 Definition
In the accompanying figure, Outlook offers several ________________________, which include automatically forwarding replies, delayed delivery, and saving messages in a location of your choice.
[image]
Term
contacts
 Definition
People with whom you communicate for school, business, or personal reasons are your
Term
contact list
 Definition
With the Outlook Contacts component, it is possible to create and maintain important contact information in a(n) _________________________, which is stored in the Contacts folder.
Term
Outlook Help
 Definition
At any time while using Outlook, you can find answers to questions and display information about various topics through _________________________.
Term
 Definition
 
Identify the letter of the choice that best matches the phrase or definition.
[image]
Question Correct MatchSelected Match

      Messages that have not been opened or have not been marked as read. 		[image] I. closed envelope icon [image] B.  Unread Mail
Messages to which you have assigned a category. [image] A. Categorized Mail [image] A.  Categorized Mail
Messages containing very large file attachments. [image] G. Large Mail [image] G.  Large Mail
Understood by all e-mail programs. The most likely format to make it through a virus-filtering program. [image] F. Plain Text [image] F.  Plain Text
Message has been forwarded. [image] E. open envelope with arrow pointing right [image] J.  open envelope with arrow pointing left
Message has not been read. [image] B. Unread Mail [image] I.  closed envelope icon
Message contains an attachment. [image] H. paper clip icon [image] H.  paper clip icon
Message has been replied to. [image] J. open envelope with arrow pointing left [image] E.  open envelope with arrow pointing right
Message has been read. [image] D. open envelope icon [image] D.  open envelope icon
Message is high priority. [image] C. exclamation point icon [image] C.  exclamation point icon
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