Term
| What is organizational Behavior? |
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Definition
| understanding individuals in groups and orgaizations |
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Term
| How do you go about studying individuals and groups of individuals? |
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Definition
| Motivation, groups and teams, personalities, communications, leadership, conflict |
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Term
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Definition
Father of Personality;
introvert-shy
extrovert-outging
sensing- being sensible
thinking- analytical
feeling-sensitive
perceiving-becoming aware |
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Term
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Definition
Surface level diversity; Characteristics of a person that are visible; gender, race, age. This does not affect how people think just judgments.
Deep-Level Diversity; differences in values, personality, preferred work conditions, etc. that can change how a person feels about a certain topic |
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Term
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Definition
| positive feelings how one feels about their job. Resulting from an elevation of characteristics |
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Term
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Definition
If employers treat their employees right then employees will be more helpful.
Employers: encouragement, benefits, safe working environment, good communication, promotions, helpful tools
Employes: Hard working, loyal, good communication |
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Term
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Definition
affect:a broad range of feelings people experience
Emotion: intense feelings directed at someone or something
moods: feelings that tend to be less intense, and lack a contextual stimulus |
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Term
| importance of emotional intelligence |
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Definition
Positive: a mood dimension that consist of specific positive emotions; excitement, self-assurance, cheerfulness.
Negative: a mood dimension that consists of emotions; nervousness, stress, anxiety
Emotional Intelligence: one's ability to be self aware, detect emotions in others, and manage emotional cues and information; plays an important role in job performance |
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Term
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Definition
Extraversion: our comfort level relationships
Agreeableness: propensity to defer others
conscientiousness; measure and reliability
Emotional stability; characterizes personality;
Openness to experience; characterizes personality |
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Term
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Definition
| a systematic way to choose an option; to help with complicated decisions, account for all factors, something is brand new, emotions can play into effect. |
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Term
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Definition
1. make a model; what are you trying to solve
2. identify the decision criteria
3. allocate weights on the criteria; pros/cons
4. develop alternatives
5. evaluate alternatives
6. select best option |
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Term
| Organizational Theorist: Abraham Maslow |
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Definition
Physiological=hunger , thirst, basic needs
Safety= shelter, security
social= relationships
esteem= confidence
self actualization= morality, creativity |
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Term
| Tuckman's five stages of team development |
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Definition
Forming; making the group
storming; ideas
norming; who does what
performing; doing your job
adjourning; wrapping things up |
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Term
| 6 methods od how teams make decisions |
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Definition
majority; more than half a team agrees
consensus; a compromise between the group
minority; less than half
Autocratic; one person makes the decision for the team
unanimous; everyone agrees |
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