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OrgBeh Ch 4
Chapter 4: Motivation
29
Business
Undergraduate 4
04/12/2012

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Term
Myths of Motivation
Definition
  • money is the only effective motivator
  • everyone is motivated by the same things I am
  • punishment does not motivate
  • low performance is always attributable to low motivation
  • lack of motivation stems largely from lazy and apathetic people
Term
relationship between performance, ability, motivation and opportunity
Definition
performance=f(motivation x ability x opportunity)
Term
Expectancy
Definition
understanding of what performance is desired and the person's belief that effort will lead to a desired level of performance
Term
Instrumentality
Definition
belief that given level of performance will lead to specific outcomes
Term
Valence
Definition
value a person places on future outcomes
Term
Motivating Force   (MF)
Definition

= E x I x V

 

expectancy x instrumentality x valence

Term
Equity
Definition
worker's perceptions of the fairness of outcomes they receive on the job
Term
Equity Sensitivity
Definition

high equity sensitivity more outcome-oriented and want more than others for the same level of inputs

 

low equity sensitivity pay more attention to their inputs and are less sensitive to equity issues

Term
extrinsic outcomes
Definition
people with high equity sensitivity place importance on pay, status and fringe benefits
Term
intrinsic outcomes
Definition
people with low equity sensitivity place more importance on feelings of personal worth, using one's abilities, and a sense of personal accomplishment
Term
platinum rule
Definition
treat others how they wish to be treated
Term
achievers
Definition
people who perform tasks because of a compelling need for personal achievement
Term
mcclellands research on
Definition
  • need for achievement
  • need for affiliation
  • need for power
Term
Achievement Motivated People
Definition
thrive on pursuing and attaining goals
Term
Power-motivated People
Definition
see most work situations as an opportunity to influence other people or to take control
Term
Affiliation Motivated People
Definition
 desire to establish and maintain friendly and warm relations with others
Term
suboptimization
Definition
in pursuit of goals, people may ignore other important objectives and may do things outside the spirit of the goals, even engaging in unethical behavior, to achieve them
Term
reinforcement theory
Definition
notion that people are motivated to repeat behavior that gets rewarded
Term
organizational behavioral modification
Definition
five step problem solving approach to increase motivation and performance
Term
organizational behavioral modification steps:
Definition
  1. performance-related behaviors are identified
  2. frequency of these behaviors is measured
  3. contingencies supporting current behaviors are identified
  4. behaviorally based intervention strategy is developed and implemented
  5. resulting performance-related behaviors are measured
Term
operant conditioning
Definition
linking consequences with voluntary behaviors
Term
positive reinforcement
Definition
when behavior is linked with a consequence an employee considers pleasant
Term
extinction
Definition
behavior followed by no response (typically where there was a positive one before)
Term
negative reinforcement
Definition

attempt to increase the fequency of a desirable behavior

 

links desired behavior with the removal of undesirable consequences

Term
punishment
Definition
adding an unpleasant consequence as a response to a person's behavior
Term
job characteristics model (JCM)
Definition
identifies 5 core job dimensions, the vital characteristics of the job itself, psychological states
Term
JCM 5 things for motivating job
Definition
  1. skill variety
  2. task identity
  3. task significance
  4. autonomy
  5. feedback
Term
motivation potential score (mps)
Definition
= (motivation + identity + significance)/3 x autonomy x feedback
Term
5 ways for more fulfilling work
Definition
  1. combine tasks
  2. form natural work units
  3. establish client relationship
  4. vertically load jobs- give workers increased authority to make job-related decisions
  5. open feedback channels
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