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Definition
| The process by which information is transmitted and understood between two or more people. |
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Definition
| The automatic and unconscious tendency to mimic and synchronies one’s own nonverbal behaviors with those of other people. |
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Definition
| The act of sending an emotionally charged electronic mail message to others. |
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Definition
| An unstructured and informal communication network founded on social relationships rather than organizational charts or job descriptions. |
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Term
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Definition
| A condition in which the volume of information received exceeds the person’s capacity to process it. |
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Term
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Definition
| The technical language and acronyms as well as recognized words with specialized meanings in specific organizations or groups. |
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Term
| management by walking around (MBWA) |
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Definition
| A communication practice in which executives get out of their offices and learn from others in the organization through face-to-face dialogue. |
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Term
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Definition
| The data-carrying capacity of a communication medium, including the volume and variety of information it can transmit. |
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