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Continuous cycle of improving job performance with goal setting, feedback and coaching, and rewards and postive reinforcement. |
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Employees know the organization's strategic goals and how they need to contribute |
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targets a specific end-result |
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Encourages learning, creativity, and skill development |
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management system incorporating participation into decision making, goal setting, and feedback. |
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objective information about performance |
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comparison of anonymous feedback from one's superior, subordinated, and peers with self-perceptions |
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financial, material, or social rewards from the environment |
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self-granted, psychic rewards |
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monetary incentives tied to one's results or accomplishments |
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behavior with favorable consequences is repeated; bahavior with unfavorable consequences disappears. |
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Skinner's term for unlearned stimulus - response reflexes |
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Skinner's term for learned, consequence - shaped behavior. |
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making behavior occure more often by contingently presenting something positive |
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Making behavior occur more often by contingently withdrawing something negative |
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Making behavior occur less often by contingently presenting something negative or withdrawing something positive |
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Making Behavior occur less often by ignoring or not reinforcing it. |
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reinforcing every instance of a behavior |
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Intermittent reinforcement |
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reinforcing some but not all instances of behavior |
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reinforcing closer and closer approximations to a target behavior |
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