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An individuals capacity to perform the various tasks in a job |
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the capacity to do mental activities-thinking,reasoning,and problem soliving |
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an overall factor of intelligence as suggested by the positive correlations among specific intellecutal ability dimensions |
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the capacity to do tasks that demand stamina, dexterity, strength, and similar charachteristics |
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biographial characteristics |
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personal characteristics- such as age, gender, race, and length of tenure- that are objective abd easily obtained from personnel records |
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a relatively permanent change in behavior that occurs as a result of experience |
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a type of conditioning in which an individual responds to some stimulus that would not ordinarily produce such a response |
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a type of conditioning in which desired voluntary behavior leads to a reward or prevents a punishment |
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a theory that argues that behavior follows stimuli in a relatively unthinking manner |
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the view that people can learn through observation and direct experience |
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systematically reinforcing each successive step that moves and individual closer to the desired response |
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reinforcing a desired behavior each time it is demonstrated |
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intermittent reinforcement |
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reinforcing a desired behavior often enough to make the behavior worth repeating but not every time it is demonstrated |
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spacing rewards at uniform time intervals |
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variable-interval schedule |
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distributing rewards in time so that reinforcements are unpredictable |
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initiating rewards after a fixed or constant number of responses |
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varying the reward relative to the behavior of the individual |
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the application of reinforcement concepts to individuals in the work setting |
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evaluative statements or judgments concerning objects, people or events |
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the opinion or belief segment of an attitude |
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the emotional or feeling segment of an attitude |
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an intention to behave in a certain way toward someone or something |
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any incompatibility between two or more attitudes or between behavior and attitudes |
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a positive feeling about ones job resulting from an evaluation of its characteristics |
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the degree to which a person identifies with a job actively participates in it, and considers performance important to self worth |
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psychological empowerment |
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employees belief in the degree to which they affect their work environment, their competence, the meningfulness of their job and their perceived autonomy in their work |
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organizational commitment |
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the degree to which an employee indentifies with a particular organization and its goals and wishes to maintain membership in ther organization |
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an emotional attachment to an organization and a belief in its valules |
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the perceived economic value of remaining with an organization compared with leaving it. |
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an obligation to remaing with an organization for moral or ethical reasons |
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perceived organization support |
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the degree to which employees believe an organization values their contribution and cares about their well-being |
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an individuals involvement with satisfaction with and ethusiasm for the work he or she does |
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bottom-line conclusion individual have about thier capabilities, competence, and worth as a person |
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dissatisfaction expressed through behavior directed toward leaving the organization |
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dissatisfaction expressed through active and contructive attempts to improve conditions |
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dissatisfaction expressed by passively waiting for conditions to improve |
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dissatisfaction expressed through allowing conditions to worsen |
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the sum total of ways in which an individual reacts to and interacts with others |
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factors determined at conception, ones biological physiological and inherent psychological makeup |
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enduring characteristics that describe an individuals behavior |
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meyers-briggs type indicator |
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a personality test that taps four characteristics and classifies people into 1 or 16 personality types |
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