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Organizational Behavior
McShane/Von Glinow 4E Chapter 16
15
Business
Not Applicable
11/30/2010

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Term
Organizational Culture
Definition
The basic pattern of shared values and assumptions governing the way employees within an organization think about and act on problems and opportunities
Term
Artifacts
Definition
The observable symbols and signs of an organization's culture
Term
Rituals
Definition
The programmed routines of daily organizational life that dramatize the organization's culture
Term
Ceremonies
Definition
Planned and usually dramatic displays of organizational culture, conducted specifically for the benefit of an audience
Term
Adaptive Culture
Definition
an organizational culture in which employees focus on the changing needs of customers and other stakeholders, and support initiatives to keep pace with those changes
Term
Bicultural Audit
Definition
A diagnosis of cultural relations between companies prior to a merger and a determination of the extent to which cultural clashes are likely to occur
Term
Assimilation
Definition
Acquired company embraces acquiring firm's culture
Term
Deculturation
Definition
Acquiring firm imposes its culture on unwilling acquired firm
Term
Integration
Definition
Combining the two or more cultures into a new composite culture
Term
Separation
Definition
Merging companies remain distinct entities with minimal exchange of culture or organizational practices
Term
Organizational Socialization
Definition
The process by which individuals learn the values, expected behaviors, and social knowledge necessary to assume their roles in the organization
Term
Reality Shock
Definition
Perceived discrepancies between preemployment expectations and on-th-job reality
Term
Realistic Job Preview (RJP)
Definition
The process of giving job applicants a balance of positive and negative information about the job and work context
Term
Espoused Values
Definition
What companies say they value so people create a positive public image by claiming to believe in values that others expect them to embrace
Term
Enacted Values
Definition
represent the values that people actually rely on to guide their decisions and actions
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