Teaching Smart People How to Learn

single loop learning: questioning

double loop learning

defensiveness

reflection of how they think — that is, the cognitive rules 

or reasoning they use to design 

and implement their actions

1) extroversion

2)agreeableness

3)conscientiousness

4)adjustment/emotional stability

5)openness to experience

Non-verbal Communication

-gesture towards audience

-eye contact (wide eyes)

-breathe in and tense diaphragm muscles

-voice variety

-posture with heart our and standing straight

-paraphrase

-inquire

-acknowledge

-denial

-reaction formation

-displacement

-repression

-projection

-rationalization

-sublimination

-       The employee completely rejects the thought or feeling: "I'm not angry with her!"

-       The employee is vaguely aware of the thought or feeling, but tries to hide it: "We just had a conversation about work, as usual."

-       The employee turns the feeling into its opposite: "I think she's a great boss!"

-       The employee assigns his feeling to someone else: "I know Larry hates her guts."

-       The employee redirects his feelings to another target: "I really hate my desk."

-       The employee comes up with a rational explanation to justify the situation, while denying his feelings: "I know that she takes a special interest in my success as an employee: that’s why she gives me a lot of feedback, sometimes a bit harsh."

-       A more intellectualized form of rationalization: "This situation is very interesting: it is reminiscent of the dialectic of the master and the slave, developed by Hegel."

-       The employee tries to reverse or undo his feeling by doing something that indicates the opposite feeling: "I think I'll show her how good of a boss she is at our next meeting by bringing her donuts."

-       The employee "thinks" the feeling but does not really feel it: "I think I'm angry with her, in a detached sort of way."

-       The employee redirects the feeling into a socially productive activity: "I'm going to play my guitar tonight, and write a song about the woes of work."

"the mystic";

1)archetypes/collective unconcsious

2)anima/animus

3)shadow

1-3=unconscious

4)ego

5)persona

4&5=conscious

logotherapy; man in search of meaning

3 sources of meaning

Victor Frankel;

3 sources= love, creation, suffering

Robert Johnson; remember the dream 

make associations

tie associations to life-issue

act on the interpretation

-attention flows out to objects & people in the environment

-essential stimulation is from the enviro

-focuses on the outer world of people & things

-may have multiple friendships

-broader interest

-thinking best when talking

-act, then reflect

energy is drown from the environment and consolidated

-essential stimulation is from within

-focus is ont he inner world of thoughts & reflections

-have close relationships

-have deeper interests

-think best when alone

-may seem hard to get to know

-uses 5 senses

-focus on reality & what's in enviro

-see relationship to object based on last relationship with it

-have realistic or practical orientation

-appreciate facts, details, specifics

-literal and concrete

-percieve possibilities via unconscious

-meaning/possibilities beyond 5 senses

-wide range of associations

-imaginative or theoretical orientation

-big picture

-patterns & relationships

thinking

(vs. feeling)

-rational, analytical

-follow rules

-jump to logic in crisis

-want to hear examples of negative feedback

-more impersonal

feeling

(vs thinking)

-worry how everybody is coping

-monitor emotions, help solve conflicts, encourage others

-may not want to give negative feeback

-focus decision on underlying values

judging

(vs percieving)

-plan ahead

-handle deadlines well

-well organized

-enjoy making decisions

-like to have life under control

-may seem demanding

percieving

(vs judging)

-spontaneous in attitude & action

-keep  options open for as long as possible

-meet deadlines by last minute

-are often late

-may seem disorganized

window of what you know about yourself & what is know to others.

-can grow larger through interpersonal & intrapersonal communication

outcome: win-win

motivation: joint gain

interests: congruent

outcome:win-lose

motivation:individual gain

interests: opposed

1)drive (achievement, ambition, energy, tenacity)

2)leadership motivation (personalized vs socailized)

3) honesty & integrity

4)self-confidence

5)cognitive ability

6)knowledge of the business