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Organizational Behavior_CH2
Chapter 2
10
Business
Undergraduate 3
04/06/2010

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Term
Diversity
Definition
The host of individual differences that make people different from and similar to each other.
Term
Discrimination
Definition
Occurs when employment dicisions are based on factors that are not job related
Term
Affirmative action
Definition
Focuses on achieving equality of opportunity in an organization.
Term
Managing diversity
Definition
Creating organizational changes that enable all people to perform up to their maximum potential.
Term
Workforce Demographics
Definition
Statistical profiles of adult workers.
Term
Glass ceiling
Definition
Invisible barrier blocking women and minorities from top management positions.
Term
Social categorization theory
Definition
similarity leads to liking and attraction
Term
information/ decision-making theory
Definition
diversity leads to better task-relevant processes and decision making.
Term
Demographic faultline
Definition
a hypothetical dividing line that splits groups into demographically based subgroups.
Term
Diversity climate
Definition
employees aggregate perceptions about an organization's policies, practices, and procedures pertaining to diversity.
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