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Organizational Behavior_CH 1
Chapter 1
18
Business
Undergraduate 3
04/20/2010

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Term
Organization
Definition
System of consciously coordinated activities of two or more people
Term
Organizational Behavior
Definition
Interdisciplinary field dedicated to better understanding and managing people at work.
Term
Theory Y
Definition
McGregor's modern and positive assumptions about employees being responsible and creative
Term
Total Quality Management
Definition
An organizational culture dedicated to training, continuous improvement, and customer satisfaction.
Term
E-business
Definition
Running the entire business via the internet
Term
Human Capital
Definition
the productive potential of one's knowledge and actions.
Term
Social capital
Definition
the productive potential of strong, trusting, and cooperative relationships.
Term
Management
Definition
Process of working with and through others to achieve organizational objectives, efficiently and ethically, amid constant change.
Term
Contingency Approach
Definition
Using managment tools and techniques in a situationally appropriate manner; avoiding the one-best-way mentality.
Term
Ethics
Definition
Study of Moral issues and choices
Term
Corporate Social Responsibility
Definition
Corporations are expected to go above and beyong following the law and making a profit
Term
Whistle-Blowing
Definition
Reporting unethical/illegal acts to outside third parties.
Term
Morally Attentive
Definition
Faithfully considering the ethical implications of one's actions.
Term
Meta-analysis
Definition
Pools the results of many studies through statistical procedure
Term
Field Study
Definition
Examination of Variables in real-life settings
Term
Laboratory  Study
Definition
Manipulation and measurement of variables in contrived situations
Term
Sample Survey
Definition
Questionnaire responses from a sample of people
Term
Case Study
Definition
In-depth study of a single person, group, or organization.
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