Shared Flashcard Set

Details

Org and B Ch. 16.
Final
30
Management
Undergraduate 3
12/03/2012

Additional Management Flashcards

 


 

Cards

Term
Orginizational Culture
Definition

The Company's beliefs, norms,values, shared social knowledge, behaviors, of its employees. (The company's climate)

 

Devon Energy's Culture of Achievement.  

Term
Observable Artifacts
Definition

An Example of this is: Acronyms, manner of dress, awards, myths and stories told about organization, published list of values, visible behavior, ect.

 

I'm loving it!

Have it your way!

Term
Symbols
Definition

Images that reflect the company or the style of uniform.

Coke Red Uniforms

Starbucks lady, green uniform

Comp's logo

Term
Physical Structures
Definition
How the building is designed, from the layout of layouts (excutives, open offices) The way it is decorated. Example Hot Topic
Term
Language
Definition
Jargon, slang, and slogans, used in the orginaztion only. For example. Slumber J, Quater-taps, Drill Bits...Oilfield Jargon
Term
Stories
Definition
Mths, Legends, accounts, passed around in the organization. For Example, the story about the Houston international offices, how JA got started.
Term
Rituals
Definition
Daily or weekly planned routines. Donuts and Penrabread every Wed! Dress casual Fridays! Saftey Drills!
Term
Ceremonies
Definition
Formal events performed infront of an audience. Apple introducing new products.
Term
Espoused Values
Definition
Beliefs, philosophies, and norms that are clearly stated by the company. For example, mission statements, values.

Our Mission

Our Roadmap starts with our mission, which is enduring. It declares our purpose as a company and serves as the standard against which we weigh our actions and decisions.

Coke's Mission Statement
• To refresh the world...
• To inspire moments of optimism and happiness...
• To create value and make a difference.
Term
Basic Underlying Assumptions
Definition
Taken for granted belifes. [The ropes one has to learn by miccing onthers]
Term
Fragmented Cultures
Definition
An organizational culture type in which employees are distant and disconnected from one another. The result from low sociability and low solidarity. Broken communication or relationships.
Term
Mercenary Cultures
Definition
organizational culture type in which employyees think alike but are not friendly to one another. (Saving Face with each other.lol)(Very political environments)
Term
Networked Cultures
Definition
An organizational culture where the employees are friednly to each other but think differently and does their own thing. Do You!!! Attitude...Highly creative cultures...Google???
Term
Communal Cultures
Definition
An organizational culture type in which employees are friendly to one another and all think alike. Tyipcally small companies.Nice Mom and Pop stores.
Term
Customer Service Culture
Definition
A specific culture type focused on service quality. Treats customers well and resutls in great sales. Waiters?
Term
Safety Culture
Definition
A specific culture type focused on the saftey of employees. How the company views the importance on accidents and injuries of the employees. How do they manage and what steps do they take to reduce. Devon Energy and Chesapeake.
Term
Diversity Culture
Definition
A Specific culture type focused on fostering or taking adventage of a diverse group of employees. Having great repenstaion of minorities, gender, and other factors.
Term
Creativity Cultue
Definition
A specific culture type focused on fostering a creative atmosphere. Apple, Google, Hot Topic.
Term
Subcultures
Definition
A strong leader in the company be imparting their own values and norms. A smaller subset of an organization's employees.
Term
Countercultures
Definition
When a subculture's values do not match those of the organization.
Term
ASA (Attraction-Selection-Attrition) Framework
Definition
A theory that states that employees will be drawn to organizations with cultures that match their personality, organizations will select employees will leave or be forced when they are not a good fit. Weeding out misfits fot the company.
Term
Socialization
Definition
The primary process by which employees learn the social knowledge that enables them to understand and adapt to the organization's culture. Process begins before the work begins and ends when the employee leaves the company.
Term
Anticipatory Stage
Definition
A stage of socialization that begins as soon as a potential employee develops an image of what it would be like to work for a company. The before feeling or recognizationyou get before working at the organization.
Term
Encounter Stage
Definition
The stage when the employee goes to work at the organization and compares it with their perception as an outsider.
Term
Reality Shock
Definition
A mismatch of information that occurs when an emlpoyee finds that the positive and negatie aspects of the potential job. "Working at this company is not what I expected it to be"
Term
Understanding and Adaption
Definition
The final stage of socialization and which the newcomer gets use to the company by internalizzing the norms and values of the company.
Term
Person-organization fit
Definition
The degree to which a person's values and personailty match the culture of the company. How well do they "fit" the culture of the company.
Term
Realistic Job Previews
Definition
The process of ensuring that a potential employee understands both the positive and negative aspects of the potential job. "Do you know wht you are getting yourself into?"
Term
Newcomer Orientations
Definition
A common form of training during which new hires learn more about the organization. "Newbie Session"
Term
Mentoring
Definition
The process by which a junior-level employee develops a deep and long-lasting relationships with a more senior-level employee within the organization. "Taking you under wing"
Supporting users have an ad free experience!