Five major reasons for conducting private security training:

1.  Acquire new knowledge and skills
2. Prepare for proper job performance
3. Improve safety and survival during critical events
4. Standardize procedures within the field of private security
5. To build confidence with new found knowledge and skills

The primary  focus of private security is to ___________and ____________.

Prevent Losses

Protect Assetts

The three general functional areas of private security are:

1. Information Security
2. Personal Security
3. Physical Security

Difference between proprietary security and contract security:

1. Proprietary is in house, directly hired and controlled by the company or organization.
2. Contract is provided by outside individuals or organizations. 

Three types of assets:

1. People
2. Property
3. Information

The four basic differences between public law enforcement officers

and private security officers:

1. Financial Orientation
2. The employer
3. Specific functions
4. Statutory Authority

1. Legislature - - -------- > Laws
2. Law Enforcement ---> Police
3. Prosecution ----------> Attorney
4. Courts -----------------> Judges/ Magistrates
5. Corrections ---------->  New Big Brother

Is the legal proceeding by which a person enforces a right in a court against another person, who has allegedly violated that right. 

 Is the legal proceeding by which the state takes action to redress an injury to the public at large. 

Six major differences between a crime and a tort

Those actions carried out to earn public understanding and acceptance. 

Six tips for being polite to people

1. Use polite words
2. Try and be more friendly
3. Listen rather than just hearing
4. Give praise to others when do
5. Smile
6. Be enthusiastic

Three elements of personal appearance are:

1. Bearing and grooming
2. Uniform
3. Attitude

 a brief period of upset in the smooth functioning or an organization, individual, or situation. 

Thirteen specific events that have the potential for reaching crisis stages:

1. Physiological reactions
2. Suicide attempts
3. Rape or sexual assault
4. Death, loss, mourning
5. Substance abuse
6. Problems within relationships, employment, family, etc.
7. Child abuse (physical, mental, or sexual)
8. Weather related incidents (floods, tornadoes, earthquakes, hurricanes)
9. Terrorism, bomb threats
10. Fire
11. Riots / Civil Disturbances
12. Medical, first aid situations
13. Hazardous materials situation

 A weather warning is - 

A weather watch is - 

A weather warning: Indicates that there has

been a sighting either visually, or on radar.

A weather watch: Indicates that the conditions

are ripe for a potential storm to develop. 

Four elements of the role of a security officer facing a crisis situation:

1. Understand the nature of the crisis
2. Be prepared to deal with the circumstance
3. Be prepared to assist the people involved
4. Maintain personal / professional control

The using of any agent to the extent that it interferes with the health, economic status, or social activities of the user or others who are

affected by the users behavior. 

12 Physical and mental changes that may indicate a substance abuse problem:

1. Loss of Coordination
2. Dizziness
3. Slurred speech
4. Confusion or slow comprehension
5. Memory loss
6. Anxiety or depression
7. Delirium
8. Hallucinations
9. Insomnia
10. Impotence
11. Crave/ Avoid sweets
12. No appetite

Seven effects of substance abuse in the workplace :

1. Accidents
2. Theft
3. Drop in productivity
4. Absenteeism
5. Higher costs
6. Wrecked careers
7. Bankruptcy

Eight classifications of the most common substances of abuse:

1. Alcohol
2. Marijuana
3. Inhalants
4. Stimulants
5. Depressants
6. Hallucinogens
7. Narcotics
8. Designer Drugs

Five uses of field note taking:

1. Preservation of knowledge in written form
2. Foundation of the formal written report
3. Aids in the further investigations
4. Evidence in court
5. Evidence of security officers efforts in the field

Eight types of info to be recorded in field notes:

1. Complete information on victims, witnesses and suspects involved.
2. Date and time of offense or incident being reported
3. Location of occurrence
4. Type of place where offense took place
5. Details of offense or incident being reported
6. Disposition of evidence, property, and suspects
7. Other important information
8. Identify notes with corresponding report

Eight guidelines to be followed when taking field notes

The purpose of reports is

to preserves knowledge  gained through an investigative process.

 Six reasons for report writing

1. Reports are used to record details of an investigation while facts are still fresh in the mind of the officer, victim, witness and suspect
2. Reports are used to record details while evidence is fresh and untouched.
3. Reports are used  for future reference investigations.
4. Reports are used for prosecutors to prepare for trial.
5. Reports are used by officers to refresh memory for testimony .
6. Reports are used by administration to determine such things as type of problems in a particular area and best utilization of available power. 

Four elements of a written report

1. Accurate
2. Concise
3. Complete
4. Clear

Three steps to answer a business phone

1. Answer before the third ring
2. Greet the caller and identify yourself
3. Ask a service question

5 Tips for effective use of a public address system

1. Plan your message
2. Hold microphone one inch from mouth at 45⁰angle
3. Announce for whom the message is
4. Announce the message
5. When making emergency announcements, use a calm voice

15 Guidelines for effective 2 way radio communications

Three stages of the observation process

1. Attention
2. Perception
3. Description

1. Sight (85%)
2. Hearing
3. Smell
4. Touch

Three classes of characteristic of people related to description

1. General
2. Specific
3. Changeable

Seven general characteristics of a person

1. Race
2. Sex
3. Age
4. Complexion
5. Height
6. Weight
7. Build

Seven specific  characteristics of a person

1. Color and style of hair
2. Color and unusual features of eyes
3. Facial hair
4. Scars or marks
5. Tattoos
6. Mannerisms
7. Habits

Order of Characteristics to pursue when obtaining a description of a person:

General > Specific> Changeable

Two Categories of influences in observation:

1. Internal Influences
2. External Influences

1. Fuel
2. Oxygen
3. Heat
4. Chemical Chain Reaction

1. Incipient phase
2. Free burning phase
3. Smoldering phase

Four Methods of extinguishing fires

1. Removal of fuel
2. Exclusion of oxygen
3. Reduction of temperature
4. Inhibition of chain reaction

Four classes of fires

1. Class A (wood, cloth, paper)
2. Class B (liquids, grease, gas)
3. Class C (electrical equipment)
4. Class D (metals that burn)

Five types of extinguishing agents

1. Water
2. Foam
3. Dry Chemicals
4. Carbon Dioxide
5. Halons

Water is used on "Class A" fires. 

Water is used on "Class A" fires. 

Foam is used on "Class A" and "Class B" fires. 

Foam is used on "Class A" and "Class B" fires. 

Dry chemicals is used on "Class A", "Class B", and "Class C" fires. 

Dry chemicals is used on "Class A", "Class B", and "Class C" fires. 

Carbon dioxide is used on "Class B" and "Class C" fires. 

Carbon dioxide is used on "Class B" and "Class C" fires. 

Halons are used on "Class B" and "Class C" fires. 

Halons are used on "Class B" and "Class C" fires. 

Fire prevention 

Fire prevention is the anticipation, recognition, and appraisal of a fire risk and the initiation of action to remove it or reduce the risk. 

those conditions that are conducive to fire, or are likely to increase the extent or severity of the fire

Four reasons for fire safety education

1. Increase awareness of fire and burn hazards
2. Prevent fires and burn injuries due to individual carelessness.
3. Teach people to survive a fire
4. React properly to a burn injury

The purpose of reports is to preserves knowledge  gained through an investigative process. 

1. Reports are used to record details of an investigation while facts are still fresh in the mind of the officer, victim, witness and suspect
2. Reports are used to record details while evidence is fresh and untouched.
3. Reports are used  for future reference investigations.
4. Reports are used for prosecutors to prepare for trial.
5. Reports are used by officers to refresh memory for testimony .
6. Reports are used by administration to determine such things as type of problems in a particular area and best utilization of available power.

1. Accurate
2. Concise
3. Complete
4. Clear

 The using of any agent to the extent that it interferes with the health, economic status, or social activities of the user or others who are affected by the users behavior. 

12 Physical and mental changes that may indicate a substance abuse problem:

1. Loss of Coordination
2. Dizziness
3. Slurred speech
4. Confusion or slow comprehension
5. Memory loss
6. Anxiety or depression
7. Delirium
8. Hallucinations
9. Insomnia
10. Impotence
11. Crave/ Avoid sweets
12. No appetite

Seven effects of substance abuse in the workplace

1. Accidents
2. Theft
3. Drop in productivity
4. Absenteeism
5. Higher costs
6. Wrecked careers
7. Bankruptcy

Eight classifications of the most common substances of abuse:

1. Alcohol
2. Marijuana
3. Inhalants
4. Stimulants
5. Depressants
6. Hallucinogens
7. Narcotics
8. Designer Drugs

1. Answer before the third ring
2. Greet the caller and identify yourself
3. Ask a service question

1. Plan your message
2. Hold microphone one inch from mouth at 45⁰angle
3. Announce for whom the message is
4. Announce the message
5. When making emergency announcements, use a calm voice

15 Guidelines for effective 2 way radio communications

1. Plan your message
2. Listen
3. Identify your unit and the receiving unit
4. Use 24HR time
5. Pronounce words slowly and distinctively
6. Keep emotions out of  your voice
7. Avoid personal conflict on the air
8. Tell the receiver "Be prepared to copy, break"
9. Avoid lengthy messages
10. Make sure you microphone does not stick or is accidentally depressed
11. Do not repeatedly ask for time checks
12. Always have a pen and notebook
13. Be accurate
14. Be brief
15. Use phonetic alphabet 

a brief period of upset in the smooth functioning or an organization, individual, or situation.

Theft of company assets by one of it's won employees.

1. Pre-employment screening
2. Locks
3. Employee access
4. Surveillance cameras
5. Alarms
6. Inventory control
7. Locker, Vehicle, and Package Inspection
8. Disciplinary action
9. Patrol procedures

Lost assets resulting in a reduction of profits. 

Intentional  interference with production or work.

Use of spies by a corporation to steal plans or technical knowledge of a competitor.

1. Establish and conspicuously post clear guidelines.
2. Company may reserve the right to conduct inspections, but that right must be clearly expressed to all employees, visitors, and vendors.
3. Company, must actually conduct the inspections on a fairly legal basis. 

Those measures necessary to protect the facility against the effects of unauthorized access, theft, fire, sabotage, loss, or other crimes or damages. 

1. Control and monitor the access of persons and vehicles.
2. Prevent and detect unauthorized intrusions and surveillance.
3. Safeguard people, documents, information, merchandise, and buildings. 

1. Protection of people
2. Protection of property
3. Protection of information

6 Functions of security personnel in providing physical security

1. Foot and mobile patrol
2. Surveillance system monitoring
3. Alarm response
4. Perimeter checks
5. Security surveys
6. Access control

3 Factors to consider when conducting a risk analysis survey:

1. Vulnerability
2. Probability
3. Criticality

To make a regular and repeated circuit of an area for  the maintenance of security. 

1. Learning to control your environment
2. Learning to about prep info
3. Learning about daily equipment inspection & maintenance

4 Necessary steps in preparing for vehicle patrol:

1. Check equipment
2. Check on maintenance of the vehicle
3. Check the interior for contraband and weapons
4. Report status of vehicle. 

Civil & Criminal 

Negligence :

The failure to act with due regard for the safety and rights of others.

Vicarious Liability:

The liability imposed on one person because of the act or omission of another. 

3 Reason a Private Security officer who is an employee or agent of a mercantile establishment may detain

1. To recover the property  that is the subject of unlawful taking, criminal mischief        and/or
2. To cause an arrest to be made by a police officer       and/or
3. To obtain a warrant of arrest      

1. Possession of legal authority to make arrest
2. Intention to take suspect in to custody and bring before a court
3. A seizure of the suspect
4. Understanding on part of suspect that the arrest is being effective

Purpose of occupational accident prevention is :

To maintain maximum work efficiency, while ensuring a safe and healthy environment for employees. 

Four major provisions of the occupational safety and health act:

1. All employers who employ one or more persons must adhere to OSHA unless specific provisions allow for exemption.
2. The general duty clause requires employers to provide a work environment which is free from recognized hazards that may cause injury or death.
3. The employer must adhere to the rules established by the act.
4. The employer must post, in a conspicuous location, within the facility , the OSHA poster. 

6 Elements of a safety inspection program

1. Knowledge of the facility
2. Knowledge of the rules, regulations, and codes
3. Methodical inspection process
4. Reporting of data
5. Evaluating of data
6. Utilization of data and findings

Five examples of safety hazards in the workplace

1. Blocked fire exit
2. Oil or other liquid spills
3. Overloaded electrical outlets
4. Missing safety guards on machines
5. Inadequate lighting or ventilation

4 Necessary steps in preparing for vehicle patrol:

1. Check equipment
2. Check on maintenance of the vehicle
3. Check the interior for contraband and weapons
4. Report status of vehicle. 

3 Steps in preparing for foot patrol:

1. Learning to control your environment
2. Learning to about prep info
3. Learning about daily equipment inspection & maintenance

Define the term patrol:

To make a regular and repeated circuit of an area for  the maintenance of security.