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Operations Management
Key Formulas
14
Business
Undergraduate 4
03/11/2012
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Term
Quality Index
 Definition
(Total Quality Costs)/base (100)
Term
Product Yield
 Definition
y=(I)(%G)+(I)(1-%G)(%R)
Term
Product Cost
 Definition
(〖(K〗_d)(I)+(K_r)(R))/Y
Term
Quality Productivity Ratio
 Definition
(Good quality units)/(Inputs)(processing cost) (100)+(reworked units)(rework cost)
Term
UCL for p chart
 Definition
p ̅+z√((p ̅(1-p ̅))/n)
Term
LCL for P chart
 Definition
p ̅-z√((p ̅(1-p ̅))/n)
Term
UCL for c-Chart
 Definition
c ̅+z√(c ̅ )
Term
LCL for cChart
 Definition
c ̅-z√(c ̅ )
Term
UCL for R-chart
 Definition
D_4 R ̅
Term
LCL for R-chart
 Definition
D_3 R ̅
Term
UCL for Xbar Chart
 Definition
x ̿+A_2 R ̅
Term
LCL for Xbar Chart
 Definition
x ̿-A_2 R ̅
Term
Cp Ration=
 Definition
(Upper specification Limit-lower specification limit)/(6σ )
Term
Cpk index
 Definition
minimum of (x ̿-lower Specification)/3σ,(upper specification-x ̿)/3σ
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