Term
|
Definition
multi-disciplinary field that focuses on managing all aspects of an organizations operation |
|
|
Term
| Active ops management company |
|
Definition
can excel with higher average sales, net income and present value growth |
|
|
Term
| Inactive ops management company |
|
Definition
is known to have a higher percentage of CEO compensation |
|
|
Term
|
Definition
productivity performance measures |
|
|
Term
|
Definition
taking a strategic plan and turning it into process objective by identifying key steps to move from the beginning of the process to the end of the process |
|
|
Term
|
Definition
| a management directed process that is intended to determine a desired future state for a business entity and to define overall strategies for accomplishing the desired state |
|
|
Term
|
Definition
| requires the management of independent tasks that share a similar resource and is coordinated through policies and procedures |
|
|
Term
|
Definition
| involves the management of independent tasks that must occur in a specific order and is coordinated through planning. These independent tasks usually span over several departments |
|
|
Term
|
Definition
| provides input and output passed between departments and is coordinated through open communication |
|
|
Term
|
Definition
| an approach taken by management to assess maintain and improve upon the activities of a process in order to maintain the quality of a product or service |
|
|
Term
Best practices or benchmarking |
|
Definition
| the process of comparing the practices and strategies of other companies |
|
|
Term
|
Definition
| the sequence of processes involved in the production and distribution of a commodity |
|
|
Term
|
Definition
| a system management concept employed by some organizations to optimize the factors of material costs, quality, and service |
|
|
Term
|
Definition
| the contracting or subcontracting of noncore activities to free up cash, personnel, time, and facilities for activities in which a company holds a competitive advantage |
|
|
Term
|
Definition
| a plan that can be put into action if a situation arises where the normal process flow is affected due to some issue with a particular activity |
|
|
Term
|
Definition
| the process of planning, controlling, monitoring, and reviewing a project |
|
|
Term
|
Definition
| is a request to return a product after the discovery of safety issues or product defects that might endanger the consumer or put the maker/seller at risk of legal action |
|
|
Term
|
Definition
| customer surveys, supplier reviews, shareholder opinions, community reaction, audits |
|
|
Term
|
Definition
| a determination as to whether or not the process in place is still in alignment with the strategic plan |
|
|
Term
|
Definition
| is the area of security planning that deals with protecting an organization from the effects of significant negative events |
|
|
