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Any factor that limits system performance and restricts its output. |
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is the maximum rate of output of a process or system. |
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An output constraint that limits a company’s ability to meet market demand. Also called Capacity Constraint Resource or CCR |
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Output Measures Input Measures Utilization Performance Measures in TOC Inventory (I) Throughput (T) Operating Expense (OE) Utilization (U) |
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The focus is on balancing flow, not on balancing capacity.
Maximizing output and efficiency of every resource will not maximize the throughput of the entire system.
An hour lost at a bottleneck or constrained resource is an hour lost for the whole system. An hour saved at a non-constrained resource does not necessarily make the whole system more productive. Inventory is needed only in front of the bottlenecks to prevent them from sitting idle, and in front of assembly and shipping points to protect customer schedules. Building inventories elsewhere should be avoided. Work should be released into the system only as frequently as the bottlenecks need it. Bottleneck flows should be equal to the market demand. Pacing everything to the slowest resource minimizes inventory and operating expenses. Activation of non-bottleneck resources cannot increase throughput, nor promote better performance on financial measures.
Every capital investment must be viewed from the perspective of its global impact on overall throughput (T), inventory (I), and operating expense (OE). |
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Identify The System Bottleneck(s). Exploit The Bottleneck(s). Subordinate All Other Decisions to Step 2 Elevate The Bottleneck(s). Do Not Let Inertia Set In. |
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is the total time from the start to the finish of a process |
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is the time required to change a process or an operation from making one service or product to making another. |
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Long-Term Capacity Planning |
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Deals with investment in new facilities and equipment. Plans cover a minimum of two years into the future. Economies of scale are sought in order to reduce costs through Lower fixed costs per unit Quantity discounts in purchasing materials Reduced construction costs Process advantages |
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occur when the average unit cost of a service or good can be reduced by increasing its output rate. |
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occur when the average cost per unit increases as the facility’s size increases |
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Capacity Timing and Sizing Strategies |
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Sizing Capacity Cushions
Timing and Sizing Expansions
Linking Process Capacity and other operating decisions. |
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is the amount reserve capacity a firm has available. |
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A Systematic Approach To Long-Term Capacity Decisions |
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Estimate future capacity requirements. Identify gaps by comparing requirements with available capacity. Develop alternative plans for filling the gaps. Evaluate each alternative and make a final choice. |
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is determined over some future period based on demand and desired capacity cushion. |
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is a set of consecutive future time periods for planning purposes. |
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are the simplest way to express capacity. Products produced or customers served per unit of time |
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are typically based on resource availability. Availability of workers, machines, workstations, seats, etc |
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is any difference, positive or negative, between forecast demand and current capacity. |
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Qualitative Concerns The fit between alternatives and strategy Demand uncertainty Reactions of the competition Changes in technology Quantitative Concerns Cash flows The difference between the flows of funds into and out of an organization over time, including revenues, costs, and changes in assets and liabilities. |
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