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Operation Management
Operation Management Vocabulary
22
Business
Undergraduate 4
10/25/2017

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Term
Operations management
Definition
Is a business practice that controls a day to day operations of a product or service.
Term
Process mapping
Definition
An analysis of how work is done
Term
Benchmark
Definition
A comparison of performance to an industry standard
Term
Production
Definition
process of activities used to change goods or services from input to output
Term
Strategic Plan
Definition
A planning process that a organization uses to set priorties and make decisions for a companies milestones
Term
Workflow
Definition
A series of task to produce a work process in a business environment
Term
Stakeholders
Definition
Anyone who can benefit or be affected by an outcome of a business decision
Term
Input
Definition
Resources that includes labor, capital, equipment, land, buildings and turns it into an output
Term
Output
Definition
A process that transform inputs into goods and services
Term
Bottleneck
Definition
A process that limits the capacity of an operation
Term
Sustainability
Definition
the ability to maintain a process or object at a desirable level of utility
Term
Outsourcing
Definition
An agreement where a business uses an external party to do certain business processes on behalf of their client
Term
Best Practice
Definition
Is a method the is most effective for an industry
Term
Supply Chain
Definition
The total sequence of business processes within a single or multiple enterprise environment
Term
Productivity
Definition
A measure of how effciently an organization
Term
Quality Mangement
Definition
An approach used by management to assess and maintain or improve upon the activities of a process
Term
Logistics
Definition
The time related positioning of resources to meet user requirements
Term
JIT
Definition
An inventory system that increases efficiency and decreases wast within an operational process
Term
Change Agent
Definition
Anyone who helps an organization transform by improving an business process
Term
Pooled coupling
Definition
Management has independent tasks that share the same resource as well as coordinated with policies and procedures
Term
Sequential coupling
Definition
Management is involved using independent tasks that occur during a specific time by planning and coordination
Term
Reciprocal coupling
Definition
The input and output passes between departments and coordinated through open communication.
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