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A comparison of a company's actual performance to standard or goal performance. |
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Total time required to complete a process from start to finish. |
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A comparison of a comDesingpany's performance to the performance of other firms and within the firm. |
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competition, process and internal |
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Labor Productivity in hours |
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Labor Productivity in dollars |
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Cp= upper tolerance limit - Lower tolerance limit |
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a measure of a worker, machine, work center, plant or organization to produce goods and services in a given time period. |
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the maximum output capability, allowing for no adjustments for preventative maintenance, unplanned downtime |
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The long-term expected output capability of a resource or system. |
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Technique for evaluating process, location and equipment alternatives.
Sets minimum capacity requirement |
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a temporary endeavor undertaken to create a unique product, service or result. |
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*Single events - non-routine *Difficult to manage *Cross-functionality *Well defined start and end points |
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concept definition planning performance post completion |
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-Broad definition and feasibility analysis -Budget estimates |
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-tentative schedules, budgets, organization -budget estimates refined within 5% |
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Detailing of; -tasks -timing -budgets -resources
Forming the project organization
Creating work breakdown structure (WBS) |
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-Identifying precedence relationships -sequencing activities -determining activity times and casts -estimating material and worker requirements -determining critical activities |
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-often a temporary structure -uses specialists from the entire company -Headed by a project manager (coordinates activities and monitors schedule and costs) |
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Performance Project Phase |
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-Baseline is set -Control reports |
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Post Completion Project Phase |
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-Final outcome of project is confirmed (customer final approval obtained) -Post implementation meeting -Reassignment of personnel to new projects |
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Project management techniques |
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Gantt Chart
Critical Path Method (CPM) |
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reduce the project duration |
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characteristics or features of a product or service that determine it's ability to meet the needs of the user. |
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The process of strategy organization concept generation, product and marketing, plan creation and evaluation, and commercialization of a new product. |
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-May provide competitive edge -Exploit current products; reduce recycle time, reduce costs = higher profits -exploit core competencies -block competitors |
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6 dimensions of focus as part of supply chain design |
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-Repeatability -Testability -Serviceability -Product volumes that can be supported -Product development costs -match with existing capabilities - stay with what you know |
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The Product Development Process |
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1)Concept development 2)Planning 3)Design and Development 4)Commercial Preparation |
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-Idea generation -Down Selection |
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-Define target customer needs -develops -Identify -Estimate |
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-Develops product specification -develop and test product -Develop detailed process and supply chain configurations -Market test |
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-Production/service planning -supplier planning and development -logistics/channels planning |
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-start full scale production/service -measure performance against predetermined standards -Sell and promote |
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product or service idea must clean specific hurdles before it can go to the next stage in development. |
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overlapping development phases requires tight coordination, but shrinks overall development time. |
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designing a product to meet specific objectives |
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study to maximize value in all aspect of product design. Supports target casting |
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