- Attitudes

- Mechanism for which people express their feelings

- Complexes of beliefs and feelings that people have about specifc ideas, situations, or other people.

- By forces including personal values, experiences, and personalities

- Attitude Structure

- Cognitive Dissonance

- Attitude Change

- Affect

- Cognition

- Intention

- A person's feelings toward something.

- The knowledge a person presumes to have about something.

- Guides a person's behavior.

- When two sets of cognitions or perceptions are contradictory or incongruent, a person experiences a level of conflict and anxiety.

- Attitudes are less stable than personality attributes

- New information can change attitudes

- Deeply rooted attitudes are resistant to change

- Job Satisfaction

- Organizational Commitment

- Reflects the extent to which people find gratification or fulfillment in their work.

- Called job commitment

- Reflects an individual's identification with and attachment to the organization.

- Positive Affectivity

- Upbeat, optimistic, sense of well-being, see things in a positive light

- Negative Affectivity

- Downbeat, pessimistic, see things in a negative way