Term
cost to hire a replacement employee |
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Definition
hourly worker=.5 times salary + benefits salaried worker=1.5 times + benefits executive= 5 times + benefits |
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Term
Organizational Commitment |
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Definition
the desire on the part of an employee to remain a member of the organization |
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Term
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Definition
a set of actions that employees perform to avoid the work situation |
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Term
Relationship: Low Withdrawal Behavior High |
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Definition
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Term
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Definition
1. Affective 2. Continuance 3. Normative |
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Term
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Definition
a desire to remain a member of an organization due to an EMOTIONAL attachment. you WANT to |
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Term
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Definition
a desire to remain a member of an organization because of an awareness of the COSTS with leaving. you NEED to |
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Term
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Definition
a desire to remain a member of an organization due to a FEELING OF OBLIGATION. you OUGHT to |
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Term
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Definition
the various people, places, and things that can inspire a desire to remain a member of an organization |
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Term
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Definition
suggests that employees with fewer bonds will be most likely to quit the organization |
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Term
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Definition
suggests that employees who have direct linkages with "leavers" will themselves becomes more likely to leave |
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Term
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Definition
a term to summarize a person's link to the organization and the community. It strengthens CONTINUANCE commitment by providing more reasons to stay |
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Term
2 ways to build a sense of obligation-based commitment (normative) |
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Definition
1. create a feeling that the employee is in the organization's debt. 2. becoming a particularly charitable organization. |
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Term
4 reactions to negative work events |
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Definition
1. Exit 2. Voice 3. Loyalty 4. Neglect |
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Term
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Definition
an ACTIVE, DESTRUCTIVE response. the individual ends or restricts organizational membership |
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Term
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Definition
an ACTIVE, CONSTRUCTIVE response individuals improve the situation |
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Term
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Definition
a PASSIVE, CONSTRUCTIVE response maintains public support for the situation while the individual privately hopes for improvement. "grin and bear it" |
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Term
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Definition
a PASSIVE, DESTRUCTIVE response when interest and effort in the job declines. mentally "check out" |
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Term
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Definition
possess HIGH commitment and HIGH performance and are held up as role models. respond with VOICE |
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Term
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Definition
possess HIGH commitment and LOW task performance but perform many voluntary "extra role" activities. respond with LOYALTY |
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Term
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Definition
possess LOW commitment but HIGH performance and are motivated to achieve work goals for themselves, not the company. Respond with EXIT |
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Term
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Definition
possess LOW commitment and LOW performance and merely exert the minimum effort. respond with NEGLECT |
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Term
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Definition
consists of actions that provide a mental escape from the work environment i.e daydreaming, socializing, looking busy, moonlighting, cyberloafing |
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Term
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Definition
use of work time and resources to complete something other than their job duties |
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Term
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Definition
actions that provide a physical escape, whether short of long term, from the work environment. i.e. tardiness, long breaks, missing meetings, absenteeism, quitting |
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Term
Independent Forms Model of withdrawal |
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Definition
argues that various withdrawal behaviors are UNCORRELATED with one another, occur for different reasons, and fulfill different needs. |
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Term
Compensatory Forms Model of withdrawal |
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Definition
argues that the various withdrawal behaviors NEGATIVELY correlate with one another- that doing one means you're less likely to do another. |
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Term
Progression Model of withdrawal |
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Definition
argues that the various withdrawal behaviors are POSITIVELY correlated- doing one behavior will lead to more serious withdrawal behaviors. |
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