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know why it exists support agreed on guidelines for decisions communicate openly receive help from on another deal w conflict experiance freedom |
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members perceive the group as being competent, perform valuable tasks, having choice, sense of importance |
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diversity of info, experiance is assessed acceptance of decisions is crucial participation important rely on each other |
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stages of team development |
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forming storming norming performing adjourning |
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employees who work together on similar tasks |
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members focus on a certain issue, develop solution and take action |
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members drawn from different areas to solve mutual problems. foster inno, speed and focus on customer needs |
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empowered to perform: scheduling rotating tasks ordering materials team leadership setting team goals budgeting hiring replacements evaluating performance |
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members who collaborate through tech. clear concise goals important. keep teams small, have them meet, establish norms, interact one on one |
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external condicitons within a team works |
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2 or more individuals, teams or groups might pursue, but cant achieve without their cooperation |
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involves facilitating, and coord work related behavior by: initiating seeking info giving info coord evaluating |
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fostering team center attitutes, behav, emotion encouraging harmonizing encouraging expressing following |
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self centered attitudes behav at the expense of group blocking progress seeking recog dominating avoiding |
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the existance of sub groups based on attributes |
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rules patterns that are accepted and expected. unformal, unwritten rules. adopt norms to attain goals |
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differ from norms. distributed through hr and are more like rules |
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generally form and enforce with respect to behaviors they believe important (don't discuss salary, split the bill, not drink together) |
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compliance conformity-reflect behavior due to pressure. personal acceptance: behavior consistant with team |
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agreement at any cost mantality results in ineffective team decision making. illusion of invulnerability collective rationaliaztion unquestioned belief in morality stereotypical views of rivals direct pressure to not go against self censorship of deviations from plan shared illustion of unanimity self appointed mind guard |
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indiv who attains benefits from membership but does not contribute. sucker effect: occurs when freeriding is believed to be happening. withhold effort in belief that others will withhold as well. |
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negative members withold effort, neg feeling and violate norms. |
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