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therapeutic interpersonal interaction which generally involves the meeting of needs |
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Term
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involves therapeutic touch (short term) and listening (long term) |
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Term
4 areas of interest for verbal communication & 4 forms of non-verbal |
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MELT: "Mr. or Mrs./Ms.", Enunciation, Language (lay terms, propriety), and Tone; vs. PEG Face: Posture, Eye contact, Gestures, and Facial expressions |
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4 main factors influencing communication |
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Development, Gender, Culture, and Physiological Ability |
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pay Attention, monitor Non-verbals, Paraphrase and repeat, don't Interrupt, Encourage talking, Visualise: A New PIE Voice |
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AEIOU: Audition, Evaluation, Inquiry, Observation, and Understanding |
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one designed to elicit a long-answer, for the pt to synthesize information ex: "What can you tell me about your fever?" |
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one designed to glean further information about a prior statement "What do you mean when you say, 'hurts'?" |
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close-ended/direct question |
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one designed to elicit a clear, black and white answer. "Do you smoke?" |
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repetition to verify meaning |
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vocalization of nurse's impression of pt's emotional state |
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List 4 barriers/blocks to a good interview |
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Definition
There are seven: talking too much, false reassurance, professional/esoteric language (in lieu of layman's terms), "why" questions, interrupting, authoritativeness, leading questions, and unwanted advice |
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5 aspects of Health History |
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Definition
who, what, when, where, and how Who: source of information (self, parent, PCP, etc.) What: reason for seeking care When: History of Present Illness or Health Where: location of pain/illness, location of pt upon onset How: does it feel? did it happen/start? Where and How often go together (present health status) |
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Definition
chief complaint, written in pt's words, including onset, duration, frequency, location, and radiation |
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PQRSTU: P: Pt's Perception; Provocative/Palliative Q: Quality/Quantity R: Region/Radiation S: Setting/Severity T: Timing U: Understanding |
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Past Medical History (list 5 aspects) |
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Definition
There are 8: childhood illnesses, major adult illnesses, immunizations, surgeries, accidents, Allergies, Transfusions, and Medications |
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Important things to remember about: Transfusions and Medications |
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T: when was it, how'd it go; is pt allowed if needed during stay? M: dose, frequency, start time, and last for each |
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Causes of death for immediate family if applicable Major medical problems in immediate family if applicable |
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Which system(s) would/could be reviewed upon pt report of: a. weird mole b. dizziness c. SOB d. swelling e. lethargy |
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Definition
a. integumentary b. HEENT, neuro, cardio c. respiratory d. lymph, cardio, GI/GU e. HEENT, cardio, musculoskeletal, psych, neuro |
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Assess 3 areas 1. ADLs/IADLs, including exercise/rest 2. Nutrition/Elimination (diet, frequency of voiding/BMs) 3. Psychosocial: including self-concept, interpersonal relationships, and coping |
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Other Functional Assessments |
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Definition
Health Promotion: exercise, vaccines Environment/Occupation Spirituality |
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Gender Specific Assessments |
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Definition
Puberty: onset, menses Secondary: breast health, testicular pain Infertility Health promotion/Prevention: breast/prostate cancer screening, etc. |
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Sensitive Topics for History |
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Definition
Sex, drugs, and rock n' roll (alcohol) |
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Growth and Development Mother's Prenatal Health Labor and Delivery Neonatal health Feeding (breast or otherwise) |
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PACES Parents/Peers Accidents, Alcohol/Drug use Cigarettes Emotional Status School & Sex: overweight, gay, etc. lots of judgement, don't add to it |
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Definition
Mobility, ADLs, and Cognition (MAC) |
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Special Considerations for Taking Aging Medical History |
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Definition
May take longer, pt may not report all symptoms/meds |
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